I got my 2015 in April. About the 1500 mile mark the DEF message went from OK to 30% so I took it in to the dealer and they gladly added 2.5 gallons. They did not add any at delivery time.
Well now at the 3700 mile mark the message went from OK to 30%. I took it back to the dealer (29%) to get some more DEF. They gave me the story that at 29% it was too early to add some more DEF. I should wait until it was warning me about xxxx miles to go instead. Also they said that the DEF was only suppose to be added at the same time as the oil change and tire rotation.
I said to them that if I waited till the oil change interval I would be stranded on the road for a long time. They reluctantly added 2.5 gallons.
The owners manual does not give a definite time to add. It only explains what happens if you don't add.
What has been your experience with the dealer and the DEF refill? Also when do you add DEF?
Well now at the 3700 mile mark the message went from OK to 30%. I took it back to the dealer (29%) to get some more DEF. They gave me the story that at 29% it was too early to add some more DEF. I should wait until it was warning me about xxxx miles to go instead. Also they said that the DEF was only suppose to be added at the same time as the oil change and tire rotation.
I said to them that if I waited till the oil change interval I would be stranded on the road for a long time. They reluctantly added 2.5 gallons.
The owners manual does not give a definite time to add. It only explains what happens if you don't add.
What has been your experience with the dealer and the DEF refill? Also when do you add DEF?