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Discussion Starter #1
Help speedometer stopped working today (-7 deg. in Chicago) The speedometer is stuck at 120+ ( no it didn’t hit that speed when driving and then get stuck:mad: , I wish.:rolleyes: ) When the truck is started then shut off and the restarted the speedometer indicator will drop back to zero after several attempts. All the other gauges working correctly and no check engine light.
 

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Common problem. One of GM's screwups they did not address.

The speedo is easy to replace, but expensive. There are companies that rebuild them. Do a search.
 

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Discussion Starter #3
Thanks
 

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You can also rebuild it yourself.
Search for "cluster repair"
 

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0r 14.00 if you want to do it yourself :)
 

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Discussion Starter #7
I contacted the GMC customer support center and this was thier responce:
Dear Mr. Gowen,

Thank you for contacting the GMC Customer Assistance Center. We appreciate you taking the time to write us in regards to your 2004 Sierra.

I have contacted the Service manager at Wright Motors and he is going to take car of your repairs. If you have any more questions or problems with your speedometer issues, please contact us at the number below, or reply to this email quoting Service Request # 71-487401495.

If you should need to contact us in the future, simply reply to this message or call our GMC Customer Assistance Center at 1-800-462-8782. Customer Relationship Specialists are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.

For more information regarding the maintenance and care of your vehicle, please visit www.mygmlink.com. This free online service offers vehicle and ownership-related information and tools tailored to your specific GMC.

Again, thank you for contacting GMC.

Sincerely,


The GMC Consumer Support Team

GMC supports Buckle Up America. We encourage you, your family and your friends to always Buckle Up.

It was replaced and is working well. Free

P.S. This id the message I sent them:
It is a well known fact the Gmc and
Chevy are having wll doccumented
problems with their instrument
clusters on the Sierra and
Sliverado pickup trucks. My 2004
Gmc truck has 41500 miles on it and
the speedometeris not functioning
properly. The dealer said it would
be $400 to repair it. I could see
paying for the repairs if it wasn't
such a well docunented defect. If
you don't belive me that this
condition is well documented go to
the NSHA administration or some of
the forums (the diesel place) or
others and do a search. Gm's lack
of concern for the general public
is overwhelming.
 

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Bac To The Future
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If you can solder electronics, go on Ebay and buy the stepper motors for the cluster. $10/pc. Take your cluster apart and fix it yourself. Takes about an hour to hour-1/2 if you take your time and replace all 7 motors.
 

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[email protected];1721755; said:
I contacted the GMC customer support center and this was thier responce:
Dear Mr. Gowen,

Thank you for contacting the GMC Customer Assistance Center. We appreciate you taking the time to write us in regards to your 2004 Sierra.

I have contacted the Service manager at Wright Motors and he is going to take car of your repairs. If you have any more questions or problems with your speedometer issues, please contact us at the number below, or reply to this email quoting Service Request # 71-487401495.

If you should need to contact us in the future, simply reply to this message or call our GMC Customer Assistance Center at 1-800-462-8782. Customer Relationship Specialists are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.

For more information regarding the maintenance and care of your vehicle, please visit www.mygmlink.com. This free online service offers vehicle and ownership-related information and tools tailored to your specific GMC.

Again, thank you for contacting GMC.

Sincerely,


The GMC Consumer Support Team

GMC supports Buckle Up America. We encourage you, your family and your friends to always Buckle Up.

It was replaced and is working well. Free

P.S. This id the message I sent them:
It is a well known fact the Gmc and
Chevy are having wll doccumented
problems with their instrument
clusters on the Sierra and
Sliverado pickup trucks. My 2004
Gmc truck has 41500 miles on it and
the speedometeris not functioning
properly. The dealer said it would
be $400 to repair it. I could see
paying for the repairs if it wasn't
such a well docunented defect. If
you don't belive me that this
condition is well documented go to
the NSHA administration or some of
the forums (the diesel place) or
others and do a search. Gm's lack
of concern for the general public
is overwhelming.
What address did you send that letter to? My speedo has not worked since 42000 and now my volt meter is always pegged waaayyy past 19, actually touching the battery logo. Oil pressure reads 0 too much as well.
 

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Discussion Starter #10

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[email protected];1598842; said:
Help speedometer stopped working today (-7 deg. in Chicago) The speedometer is stuck at 120+ ( no it didn’t hit that speed when driving and then get stuck:mad: , I wish.:rolleyes: ) When the truck is started then shut off and the restarted the speedometer indicator will drop back to zero after several attempts. All the other gauges working correctly and no check engine light.
Common GM problem since 99. I had a vendor on E-Bay fix it for $140 and replaced the motors on all the guages with a warranty. I mentioned the vendor previously and got my hands spanked. Took one week and it takes about 10 minutes to pull the trim and then the dash panel. I thought about the DIY way and decided to have it done right as I wasn't so sure on the soldering.
 

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I'm glad to have stumbled on this post. My speedo has been acting up the past couple months (since cold weather here in mid-IL) and just last week got stuck at about 140mph. The needle has gone past the 120 mark and actually wedged up on the plastic at about 5 o'clock.

I'll do a search for fixing this as stated above. I have my attitude monitor (Edge) showing speed so I'm not in too big of a hurry. Thanks DP for this kind of info.
 

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I just ordered 5 of em' off ebay for 43 bucks shipped...
 
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