Anyone have a contact or good recommendation for Duramax service in Sonoma County, Northern California?
I am on my 2nd Duramax 02' and now 13'. I have tried most of the dealers in my area for service. I just emailed 4 different dealers for a quote on Oil change, fuel filter change and tire rotation. 2 of the dealers never returned my email, one sent me back a generic reply saying how excited they are that I am looking for a new vehicle and that if I call them ASAP they will help me find the right vehicle (I did in my message say I was looking for a service quote). Finally a dealer emailed me back 24hrs later, the one where I bought my truck and quoted me $315 - $95 for Oil change, $195 for fuel filter change and $25 for tire rotation. In the past, when I leave the dealership I don't fell like I got $318 worth of service. When I brought the truck in for it's first "complementary oil change" I was charged $90 to top off the DEF tank. That was the last time anyone other then me has re-filled the DEF tank.
Yesterday I ordered the fuel filter for $35 and will do it myself. I am pretty much done working on my own vehicle if I can help it and I would like to find an alternative to a GM/Chevy dealer in my area for service on my truck. I don't mind paying for great service, I just don't want to feel like I am being ripped off.
I am on my 2nd Duramax 02' and now 13'. I have tried most of the dealers in my area for service. I just emailed 4 different dealers for a quote on Oil change, fuel filter change and tire rotation. 2 of the dealers never returned my email, one sent me back a generic reply saying how excited they are that I am looking for a new vehicle and that if I call them ASAP they will help me find the right vehicle (I did in my message say I was looking for a service quote). Finally a dealer emailed me back 24hrs later, the one where I bought my truck and quoted me $315 - $95 for Oil change, $195 for fuel filter change and $25 for tire rotation. In the past, when I leave the dealership I don't fell like I got $318 worth of service. When I brought the truck in for it's first "complementary oil change" I was charged $90 to top off the DEF tank. That was the last time anyone other then me has re-filled the DEF tank.
Yesterday I ordered the fuel filter for $35 and will do it myself. I am pretty much done working on my own vehicle if I can help it and I would like to find an alternative to a GM/Chevy dealer in my area for service on my truck. I don't mind paying for great service, I just don't want to feel like I am being ripped off.