My dealer sells Juice/Attitude out of the parts department. So I asked if I put one in my truck would you void my warranty? he said no not here but there are dealers that will.
:wtf1:
What I don't understand is where do some dealers get off voiding warranities and others don't. This is a GM national warranty and the dealers are paid by GM for the warranty work they do. They should all be working under the same rules.
I mean, what right does a Service Manager have to make the call for GM? Just who is it that gave them the authority?
A Service Manager refused to do work I felt was warrantied and he wouldn't so I took it over his head and GM directed him to perform the needed tranny inspection. GM was more then happy to accomodate my wishes were the SM would not. That manager was pissed. I say tough sh&* and get over it. Customers have more cloat then you think.
Do not hesitate to challenge a Service Manager, they are nothing more then the first bump in the road and most people tend to give up there and that is what they are banking on; Don't. It's kind of like Mail-In Rebates, they don't have to pay out unless you jump through their hoops.