[swicher]

I have a 2005 topkick pickup that i purchased in aug 05, so according to the warranty info my truck is still under the 2 year bumper to bumper unlimited mile warranty, right, well i took my truck to my local dealer because of a cracked front window that shows absolutely no signs of it being from a chip, which the service guy agreed, but said he would have to check with thier service rep. a couple days later i get a call from the dealer saying the dealer rep denied it. how can he do this? he didnt even look at it. 2 year unlimited mile bumper to bumper warranty. anybody have any ideas on what i can do?

 

[blizzardplowman]

Far as I know....NOT covered, even 250/3500 they will only cover for the first 12k and that is only for defects not cracks...

 

[Rosey]

I have a 2005 topkick pickup that i purchased in aug 05, so according to the warranty info my truck is still under the 2 year bumper to bumper unlimited mile warranty, right, well i took my truck to my local dealer because of a cracked front window that shows absolutely no signs of it being from a chip, which the service guy agreed, but said he would have to check with thier service rep. a couple days later i get a call from the dealer saying the dealer rep denied it. how can he do this? he didnt even look at it. 2 year unlimited mile bumper to bumper warranty. anybody have any ideas on what i can do?

You're comprehensive insurance will take care of it.....won't cause your rates to rise...they deal with chips/cracks every day. Sometimes if you get a slight chip that you may not have even noticed.......that little chip will grow into a crack with freezing weather and defroster on...happened to me.

 

[swicher]

after a few calls to cutomer service they have agreed to pay for half.

 

[kappelmd]

I agree with Rosey. Your comprehensive insurance should take care of it; however, I have had a small crack in my 02 windshield on the passenger side since 2004. This post may be the inspiration I need to call the insurance company and get it fixed.

 

[STPETEBLUE]

He said front window. I assume he meant front side window, not windshield. Comp only does windshields IIRC.

 

[swicher]

i mean windshield, and my deductible is more than half of the front window.

 

[STPETEBLUE]

There should be no deductible in windshield repair or replacement.

 

[Ranger22]

I say leave the crack, just fix it so it doesn't grow. Then your windshield will have some "character!"