[Jeli]

I just had my front upper control arm replaced due to a torn boot. Obviously it needs an alignment but the dealer said it isn't covered under warranty. While I agree the truck's mileage is beyond the coverage for alignment you could argue an alignment is part of putting everything back together. Just want a second opinion before I argue the point with them. I didn't have it aligned by them.


Thanx

 

[hoot]

It should be part of the warranty work in my honest opinion. It should fall into the upper control arm replacement procedure.

I'm surprised they replaced it just for a torn boot. They could have blamed it on overgreasing. Did they do the greasejob before it blew?

I tend to overgrease mine. I grease often enough so hopefully if one ruptures, the continued greasing will help it live a long life.
Edited by: hoot

 

[Professor]

Hey Hoot,


You really should give dmaxallitech a chance to answer!

Couldn't resist

 

[hoot]

I'm giving him a hand

with some of the easy answers.

 

[Jeli]

It was only greased once by me and I tend to under grease than over. I was suprised they fixed it too. Luckily I didn't align the truck after the new tires so it needed an alignment anyway but hey if I can convince them an alignment should be part of the deal great.

 

[dmaxalliTech]

First, how many miles on truck?


Second. If they did not tamper with the knock outs, they can get away with out it. But they should do it regardless.


I just looked up the labor rapair codes for replacement of control arm, it gives you the labor code to use when you do the alignment. Long story short, its part of the procedure.


Eric

 

[Jeli]

21,000 miles so it's beyond the normal mileage allowed. Thanx for the input.


Steve

 

[GMCSID]

I agree with Eric, any warranty repair that effects the geometry of the alignment includes an alignment. That dealer doesn't know how to to code it right.

 

[Jeli]

Dealer finally gave me an answer. Said it wasn't covered because of the cranked T bars and bigger tires. That wasn't the answer I wanted but since I haven't had it aligned yet I'm not out any money.