1. Describe the problem you are having in detail:
I have a 1999 c3500 dually with the 6.5 turbo and one day on the freeway it died and after some time it was able to crank over again but had a really rough idle then after a week of sitting it will crank well and on rare occasion it will start but will idle rough with plenty of white smoke and I haven't been able to figure it out
2. Year of truck/engine. 1999 6.5
3. Odometer reading (indicate miles or kilometers). 284k mi
4. Indicate the model number on the Injection pump (starts DS4 or DB2......). ds4
5. Indicate if you know if it’s a 1500, 2500, 2500HD, 3500, 3500HD. 3500 Ls
6. Do you have an EGR on the engine? (An F or an S engine code 8th VIN digit) F
7. Air Filter condition (visual check). Brand new cold air filter
8. Fuel filter condition (freshly changed, mileage since changed). Not sure when changed personally put less than 1k on truck
9. Location of PMD/FSD? (ex. on pump/remote over intake, behind bumper). under radiator bolted to bumper
9a. If remote mounted, describe wiring harness (homemade or purchased from which vendor). purchased before I owned truck
9b. Indicate the location and condition of the FSD/IP grounding wire. ontop of ip cleaned
10. Outside Temperature (C or F). 40-50F
11. Service Engine Light while running?- on
11a. Service Engine light does glow during start/cranking/bulb check: Yes
12.Have you scanned for engine codes? Yes
12a. List exact results on engine codes. none showed up
13. Condition of Battery terminals cleaned and tightened
14. Known condition and age of Batteries. less than year old
14a. Are batteries a matched set of same age? yes
15. Condition of Major Grounds cleaned and tightened
15a Have the batteries been individually load tested? not yet
16. Does engine crank, or "turn over"? yes
16a. Does engine start and run? rarely
17. If engine does not start- Crack injector line: do you have fuel? Yes
17a. No start electrical gremlin Checklist: No start electrical gremlin checklist
18. Does your Wait To Start light come on? yes
18a.Number of seconds WTS light is lit. 20-30 second
19. Engine Cranking speed (if you have an accurate tachometer).
20. Are you experiencing Stalling? yes once started
20a. Describe the event Cranking long time and mostly doesn't start but puts out white smoke
20b. Do you notice loss of dash or instruments? no
21. Check turbo inlet and air filter for obstructions. all clear
22. In a no-hot start, pour a bottle of room-temp water on the injection pump. Does it start now?
23. Lift pump test - Describe results. good stream of fuel
24. Upon cold start, does the radiator hose get hard quickly? Yes/No
25. Upon cold start, do you have excessive white smoke? Yes
26. Do you have excessive cranking time before the engine starts? Yes always has took a bit of time
27. Have you used the block heater? Does it affect engine starting? yes use for a couple hours for no result
28. Are all glow plugs in proper working order? yes from what I can tell
29. During hard acceleration, do you have excessive black smoke? Yes
30. Do you have any unusual exhaust smoke issues?
31. Turbo check out - Pass brand new turbo
32. Indicate fuel that you are using: Bio-Diesel, #2 Diesel, SVO/WVO, other regular pump diesel
32a. If running Veggie Oil fuel setup, indicate details of your conversion (homemade or packaged system).
33. Are you using any fuel additives? If so, please list.
34. Upon unscrewing fuel cap, do you have a large vacuum formed in the tank? No
35. Do you have any service history available that might pertain to the problem you are having? no trying to get service history from company that owned before
36. Please indicate any modifications to the vehicle that might help us diagnose better. just cold air filter and boost gauge
I have a 1999 c3500 dually with the 6.5 turbo and one day on the freeway it died and after some time it was able to crank over again but had a really rough idle then after a week of sitting it will crank well and on rare occasion it will start but will idle rough with plenty of white smoke and I haven't been able to figure it out
2. Year of truck/engine. 1999 6.5
3. Odometer reading (indicate miles or kilometers). 284k mi
4. Indicate the model number on the Injection pump (starts DS4 or DB2......). ds4
5. Indicate if you know if it’s a 1500, 2500, 2500HD, 3500, 3500HD. 3500 Ls
6. Do you have an EGR on the engine? (An F or an S engine code 8th VIN digit) F
7. Air Filter condition (visual check). Brand new cold air filter
8. Fuel filter condition (freshly changed, mileage since changed). Not sure when changed personally put less than 1k on truck
9. Location of PMD/FSD? (ex. on pump/remote over intake, behind bumper). under radiator bolted to bumper
9a. If remote mounted, describe wiring harness (homemade or purchased from which vendor). purchased before I owned truck
9b. Indicate the location and condition of the FSD/IP grounding wire. ontop of ip cleaned
10. Outside Temperature (C or F). 40-50F
11. Service Engine Light while running?- on
11a. Service Engine light does glow during start/cranking/bulb check: Yes
12.Have you scanned for engine codes? Yes
12a. List exact results on engine codes. none showed up
13. Condition of Battery terminals cleaned and tightened
14. Known condition and age of Batteries. less than year old
14a. Are batteries a matched set of same age? yes
15. Condition of Major Grounds cleaned and tightened
15a Have the batteries been individually load tested? not yet
16. Does engine crank, or "turn over"? yes
16a. Does engine start and run? rarely
17. If engine does not start- Crack injector line: do you have fuel? Yes
17a. No start electrical gremlin Checklist: No start electrical gremlin checklist
18. Does your Wait To Start light come on? yes
18a.Number of seconds WTS light is lit. 20-30 second
19. Engine Cranking speed (if you have an accurate tachometer).
20. Are you experiencing Stalling? yes once started
20a. Describe the event Cranking long time and mostly doesn't start but puts out white smoke
20b. Do you notice loss of dash or instruments? no
21. Check turbo inlet and air filter for obstructions. all clear
22. In a no-hot start, pour a bottle of room-temp water on the injection pump. Does it start now?
23. Lift pump test - Describe results. good stream of fuel
24. Upon cold start, does the radiator hose get hard quickly? Yes/No
25. Upon cold start, do you have excessive white smoke? Yes
26. Do you have excessive cranking time before the engine starts? Yes always has took a bit of time
27. Have you used the block heater? Does it affect engine starting? yes use for a couple hours for no result
28. Are all glow plugs in proper working order? yes from what I can tell
29. During hard acceleration, do you have excessive black smoke? Yes
30. Do you have any unusual exhaust smoke issues?
31. Turbo check out - Pass brand new turbo
32. Indicate fuel that you are using: Bio-Diesel, #2 Diesel, SVO/WVO, other regular pump diesel
32a. If running Veggie Oil fuel setup, indicate details of your conversion (homemade or packaged system).
33. Are you using any fuel additives? If so, please list.
34. Upon unscrewing fuel cap, do you have a large vacuum formed in the tank? No
35. Do you have any service history available that might pertain to the problem you are having? no trying to get service history from company that owned before
36. Please indicate any modifications to the vehicle that might help us diagnose better. just cold air filter and boost gauge
