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Old 06-02-2018, 07:49 PM   #1 (permalink)
Ted White
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Can Anyone Out There Check An Order Status??

I do have a factory order number for my 2019 truck, and my dealer seems to be fairly cooperative when I call to ask the status (last time I called he said it was still at 3000 with Target Production Week of June 25th) but I'd like to be able to confirm what the dealer is telling me.

It's the first time buying from this dealership and I'm not sure how open they are being.

So, if anyone has access to the GM system and can check the status for me this one time I would be very grateful. Send me a PM if you don't want to be public on the forum, thanks.

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Old 06-02-2018, 07:55 PM   #2 (permalink)
OkDually
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You can contact GM Customer Care directly and they can look up the status of your order:
General Motors | Official Global Site | GM.com

You can also use the search function in the forum to find the different Status codes to help you follow your build.

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Old 06-02-2018, 07:59 PM   #3 (permalink)
Ted White
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When I ordered my 2016 I tried calling GM Customer Service and they referred me back to the dealership - I notice there are some other mentions in the forums that there has been a policy change. I will, however, try again on Monday.

Thanks for the suggestion re the status codes but I'm VERY familiar with those as this is my 4th factory order. I also have the phone number to call to track the railcar after the truck leaves the factory.

So, it would still be nice if someone can do a direct check for me.
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Old 06-04-2018, 01:48 PM   #4 (permalink)
Ted White
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So I contacted GM Customer Service using Online Chat and no problem checking the order status. It agreed with what I've been told by the dealership.
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Old 06-04-2018, 06:51 PM   #5 (permalink)
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Quote:
Originally Posted by Ted White View Post
So I contacted GM Customer Service using Online Chat and no problem checking the order status. It agreed with what I've been told by the dealership.
Glad it worked out. Thanks for the update

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1996 K3500 6.5L,( "F" Eng #141 cast block) 5 speed manual, crewcab, dually longbed: 208,000mi.
Diamond Eye 4" Turbo Back Exhaust w/2.5" Flo-Pro Crossover
AirDog II DF165 w/ tank sock delete - XDP
TD-Max boost controller - Kennedy Diesel
OPS extension hose - Leroy Diesel
Glow Plug Harness- PT Wiring Solutions
Glowshift Maxtow EGT,Boost, Fuel gauges
Boost & Fuel Pressure Bolts - Leroy Diesel
2/0 Battery Cable Upgrade - PT Wiring Solutions
PMD w/#9 resistor and Re-Location Kit, mounted to bumper - Leroy Diesel
GM-5 Turbocharger
4.10 gear ratio
OptiLube summer + Formula


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