What's with GM's Shipping?? [Archive] - Diesel Place : Chevrolet and GMC Diesel Truck Forums

: What's with GM's Shipping??


Mr. D
12-27-2005, 07:03 PM
My truck was built on my birthday 12/1 of '05 and it's still sitting in Flint MI waiting to be shipped! How is GM going to beat Ford sales when they can't even get their trucks shipped?:confused:

TTA89
12-27-2005, 07:25 PM
Its a problem for everyone. Do a search for Railcar shortage :)

Prostar8.20
12-27-2005, 07:42 PM
I did a search under railcar storage and nothing came up..

Diesel Tech
12-27-2005, 07:45 PM
Bottom line is to many transporter are down in LA area for the hurricane and thigs are backed up. So the factory has vehicle sitting at the rail yards waiting as they will not ship if they cannot be pickedup at the other end. Mine sat for 2 1/2 weeks in Flint!

CampCook
12-27-2005, 08:08 PM
mine sat for 5 weeks but it shipped last Friday. All of the dealers in AZ are short on trucks.

tysmith
12-27-2005, 08:16 PM
Thanks to Howard, I don't think mine sat for a day. I've been tracking it, hopefully I can pick it up after the first! The wait is worth it. I'd rather wait for my truck if I knew waiting would help out those poor hurricane victims.

Ty

Bad Fish
12-27-2005, 08:50 PM
My truck sat in the GM lot for the last 4 weeks, last week it was moved to the rail yard and it is waiting for a Pacific NW bound rail car. It might be here by the end of the month, next month that is.:(

acehi
12-27-2005, 09:38 PM
Mine was built on 1 December also and it too is still in Flint Michigan.

Here in Fairfield, California the dealership has about 8 LBZ's just sitting on the lot. People here are not looking for big trucks, they want those hybrid pieces of crap. I wouldn't recommend trying to buy from here because of all the taxes they charge you on, your total cost would be well over $50,000. If your within a state or two away, you might be able to have your local dealership do a search and find it for you. I don't know how it works for dealerships to send a vehicle to each other for a sale. Would a dealership in Oregon have to pay the California fees before they could get the vehicle to their lot to sell it? If dealerships work together and just pay each other invoice + shipping and if anyone around the California area is interested, I can take a trip to the dealership and let you know what they have available on the lot, if they are in a hurry to buy.

Jeff

Mr. D
12-27-2005, 09:59 PM
I'm really not in that much of a hurry, it's just interesting how messed up things are in shipping! I got a 3LT LT3 4x4 crew cab short bed with all the bells & whistles sitting in Flint for $41,548. which should out the door for around $45,250 after tax and license! The Chevy and GMC dealers near me each have one 4x4 LBZ diesel to sell on the lot! Between the fact I don't tow an RV anymore, the way diesel prices are now, and what's just around the corner in fuel prices, I may not be making the wisest choice, but what the hell! I won't live forever and I can't take it with me! The big vehicle era is coming to and end and I might as well go out of it in style! Travel overseas and you'll see what I mean! This senior citizen may even go for a programer this time around! Another 50 H.P. or so, might be fun getting on the freeway!

acehi
12-27-2005, 10:03 PM
:funnypost GO SENIOR CITIZEN (GRANDPA) :lol:

Thunderhead7
12-27-2005, 10:06 PM
Thanks to Howard, I don't think mine sat for a day. I've been tracking it, hopefully I can pick it up after the first! The wait is worth it. I'd rather wait for my truck if I knew waiting would help out those poor hurricane victims.

Ty

Isn't Howard Great!!! Cheers:cool2:

RWH
12-27-2005, 10:55 PM
Howard was able to get mine shipped out the day after it was built, it was put on a CSXT rail car within a week and made it to the Dixianna, SC rail yards the following day. Presumably, that's where it's been ever since. :rolleyes:

The salesman at the dealership doesn't have a clue where it is, he has the MSO but no truck. I suppose these things just take time; there's no real need for anyone to get in a rush over a GD truck.

If it's not here by the time the price incentives go off on January 3, and if there aren't any incentives in January that are equal to or better, I may ask them to hold it until a better incentive comes along.

acehi
12-27-2005, 11:02 PM
NO REAL NEED TO RUSH OVER A TRUCK??? You must not be a fisherman without a vehicle to tow a fishing boat!!! I am just bored out of my mind that i have no vehicle right now to pull my boat to go fishing. I sold my 01 LB7 a while ago and I was hoping to go fishing around Christmas time. My kids want to go 4-wheeling and camping as well. So, the whole family is anxiously waiting this new truck for many reasons. My reason is fishing.

Jeff

RWH
12-27-2005, 11:13 PM
You must not be a fisherman without a vehicle to tow a fishing boat!!!

Nope, not a fisherman and don't tow a boat with mine. ;)

I'm just an RV'er with a 34' Fifth wheel and no truck to pull it with. Sold my Powerstroke dually October 7 and been without a truck for nearly three months now. :confuzeld

TTA89
12-27-2005, 11:24 PM
I may ask them to hold it until a better incentive comes along.

Ha! Good luck with that! If they have a buyer tomorrow and you tell them to hold it, its gone! I'd actually rather wait till after the 3rd, the rebate is only $1000 bucks right now. It can only go up from there, the only reason I can think they might not go to 1500 or 2000 is because there seems to be a shortage already. If there is no stock, why give away free money?

If the dealer won't honor the RedTag price just get a GMSD number from one of the guys on the board, its basically the same thing.

acehi
12-27-2005, 11:24 PM
At least you bought a "good" truck this time. :)

Bad Fish
12-28-2005, 12:12 AM
The LBZ trucks are hard to come by here. most dealers won't trade for the reason they can sell the truck one way or another. I think if you want to do a dealer trade you have to trade one duramax for another. not too likely you will get to trade 2 pontiac vibe's for an lbz duramax):h .

I can wait, I can get the GMSD pricing thru my employer, and
With the 20' seas on the oregon coast I won't need to tow the "Bad Fish" to the beach for any ocean fishing anytime soon, unless I feel like doing this-:t all day.

Mr. D
12-28-2005, 12:34 AM
Ha! Good luck with that! If they have a buyer tomorrow and you tell them to hold it, its gone! I'd actually rather wait till after the 3rd, the rebate is only $1000 bucks right now. It can only go up from there, the only reason I can think they might not go to 1500 or 2000 is because there seems to be a shortage already. If there is no stock, why give away free money?

If the dealer won't honor the RedTag price just get a GMSD number from one of the guys on the board, its basically the same thing.

The GM dealers seem pretty sick of the Red Tag sale! They can't get Duramax stock, and when they do they have to sell it a Red Tag prices. I've heard some GM sales managers say if they continue these discounts they are gone, because much of the discount is coming out of the local people's hide. I'll be surprised if it isn't cut on fast sellers like diesel pickups! Who knows! It's a gamble! This policy of ordering a truck with no guarrantee of final price until a Vin# is assigned for delivery is very unfair to customers! What other business could get away with that cr@p! Some of the problems auto makers have is because they seem to have forgotten the needs of the consumer. Try to buy a truck without XM radio and Onstar and still get LT3 leather seats, etc. It's probably possible, but made very difficult! When I ordered my truck there wasn't one truck equipped like that within 750 miles! Most trucks were either bare bones contractor's work trucks or had everything possible loaded on them! So, I decided to grab one with every thing know to man on it, pay for the extras I didn't want and just enjoy it! Someday it may even arrive!:lol:

acehi
12-28-2005, 12:42 AM
Bare bones or fully loaded is usually the way dealerships get their lot enventories from what I have seen. But I ordered my LT3 with no XM radio and No Onstar and No overhead lights, but has every other option with no problem. But I do know what you mean. After spending a few months looking for the exact truck I wanted for the price I was willing to pay was tough. Some dealerships said you can't get dual alternators with the duramax and others said you could, and so on. Each dealership seems to be running a different program or something because they all have different answers and different prices. Trying to find the one that says yes to all your options AND yes to your price is the difficult part... Just keep looking.

Jeff

Mr. D
12-28-2005, 12:51 AM
Acehi,

I've got one coming! There wasn't time to order one without having the price in limbo after Red Tag is over! I've found I only talk to fleet sales people because the guys leaning on fenders smoking cigarettes will promise you a 1/2 ton Duramax! One actually did! They usually were selling swimming pools or Hundai's last month! If they increase the discount after the Red Tag sale I may be a little unhappy!

PeteDrez
12-28-2005, 08:53 AM
Mr. D, similar thinking here. Have a GMC LBZ 3500 dually SLT on order with everything but DVD, skid plates and off road tires. Black exterior with light pewter interior. Figure the grand kids can do without movies for 1K plus. TPW is 1/24 so it should be here early Spring. You only live once.:)

Dom C
12-28-2005, 10:47 AM
Here is my wait-story.

Initially my dealer can't tell me the TPW, then after 4 weeks I'm told it'll be here in 3 weeks. I haven't reached 8 weeks so I'll be patient. I'm certain Howard will be getting back to me. I hear he is on a well deserved vacation with a the new born.

Written in a bit more detail below:

Dealer in central New Jersey ordered a 3500 CC on 11/16. I told him to get me the TPW so I could have it tracked. A few weeks pass and the salesperson still doesn’t have a TPW. I requested the SON and GM order sheet so I know it was processed.

Approaching 4 weeks I go to the dealer, and ask the manager to bring up my order in his computer. He tells me the truck was already built. It is in transit, he gives me that last 8 of the VIN, and the estimated delivery date on 1/5/06.

The manager now tells me he recalls someone from GM calling and asking about this order so it could be pushed along. Now, I'm figuring that was Howard, as I gave Howard the SON a week after it was ordered.


I guess mid January I'll be posting pics.

howard_m18
12-28-2005, 03:11 PM
If you send me an e-mail with the Sales Order Number or the vin#., we could get it moving much faster?? F.Y.I. A dealer doesn't have to have physical ownership aof a vehicle to sell it to you. As long as he has his paperwork, it can sell you the "BABY" & you won't miss out on the "Red Tag Sale". Email me at = howard_m18@yahoo.com Howard_m18 at yahoo.com

Scott Miller
12-28-2005, 05:12 PM
Here is my wait-story.

Initially my dealer can't tell me the TPW, then after 4 weeks I'm told it'll be here in 3 weeks. I haven't reached 8 weeks so I'll be patient. I'm certain Howard will be getting back to me. I hear he is on a well deserved vacation with a the new born.

Written in a bit more detail below:

Dealer in central New Jersey ordered a 3500 CC on 11/16. I told him to get me the TPW so I could have it tracked. A few weeks pass and the salesperson still doesn’t have a TPW. I requested the SON and GM order sheet so I know it was processed.

Approaching 4 weeks I go to the dealer, and ask the manager to bring up my order in his computer. He tells me the truck was already built. It is in transit, he gives me that last 8 of the VIN, and the estimated delivery date on 1/5/06.

The manager now tells me he recalls someone from GM calling and asking about this order so it could be pushed along. Now, I'm figuring that was Howard, as I gave Howard the SON a week after it was ordered.


I guess mid January I'll be posting pics.
I hope I don't run in to that. I juat ordered a Max Ext cab lb. I sent M18 an email asking for his help but I don't have any no's yet to give him
I just ordered it the 23rd
8 weeks will be time to hook on to the camper and enjoy life NOT get a truck ready

ChevyDealer
12-28-2005, 06:31 PM
As long as the truck has been built and it has a VIN number we can report it sold to GM. So you can still get the Red Tag deal if the truck has a VIN number.

We also have the ability to call and have a vehicle tagged HOT. This basically tells them to hurry up - the customer is waiting!

GM Logistics sent out a message prior to their holiday break stating that they would load all sold order so that they would be shipped over the break and customers would receive them by 1-3-06.

acehi
12-28-2005, 07:17 PM
ChevyDealer, does that include mine being delivered? Nobody can pinpoint where my truck is right now. It came of the assembly line on 1 December and it is still sitting in 3800 status code. Howard is trying to work his magic and get it shipped but I have still not heard of an updated status. I am not expecting to see my truck until mid January.

Jeff

chevyboy
12-28-2005, 07:54 PM
ordered 06 LBZ on sept 20 was made on DEC 9 checked dealer today said truck was on rail car gm said truck was held up for paint new color this year granite blue metalic 3 1/2 months is a long time to build a truck with gm in the predicament they are in

expedal
12-28-2005, 09:51 PM
MY truck has Been in Cold Water Flint Michigan since 11/29 waiting on a rail car.-:t Have enjoyed this forum a wealth of R&D for our trucks.Hope GM can get my truck here before the next intrest rate hike .

Carmine LBZ
12-28-2005, 11:17 PM
The General is indeed trying to kick Ford's A$$ for the year. Hopefully you'll still get your truck in time for the new year. Good luck...Carmine

redeagle313
12-28-2005, 11:40 PM
Howard was able to get mine shipped out the day after it was built, it was put on a CSXT rail car within a week and made it to the Dixianna, SC rail yards the following day. Presumably, that's where it's been ever since. :rolleyes:

The salesman at the dealership doesn't have a clue where it is, he has the MSO but no truck. I suppose these things just take time; there's no real need for anyone to get in a rush over a GD truck.

If it's not here by the time the price incentives go off on January 3, and if there aren't any incentives in January that are equal to or better, I may ask them to hold it until a better incentive comes along.

In January, you could use a GM in the Driveway certificate, gives you the same price as the Red Tag sale. PM if you will need one.

Mr. D
12-29-2005, 03:05 AM
In January, you could use a GM in the Driveway certificate, gives you the same price as the Red Tag sale. PM if you will need one.

The long time GM fleet and inventory manager I'm dealing with seems pretty honest, and he does not believe GM will offer better bottomline deals until the end of the year clear out sale! Then, how much of a rebate off sticker equals Red Tag minus $500. which is what I got???? Who knows! Life's a gamble! I don't know what their motivation would be to sell for even less after 1/03/06! So, I put my money down now and let the wheel roll and see if I win!

RWH
12-29-2005, 05:00 AM
In January, you could use a GM in the Driveway certificate, gives you the same price as the Red Tag sale. PM if you will need one.

Thanks "redeagle", but I don't think I'll be needing it.

I called the Dixianna CSX rail yards located in Columbia, SC yesterday and located my truck there. It's been sitting there since 12/17 waiting to be hauled up to my dealer. -:t

With a little coordination with the dispatcher from the carrier (Waggoner Trucking) and my dealer, I've arranged to drive down there tomorrow and drive it back to the dealer for the PDI. It's a 400 mile round trip but I'm tired of waiting and the salesman said they're still waiting on a dually that was built the week before mine and that he figures it might be mid January before they see my truck otherwise.

I have a Jeep with a tow bar so I can tow my Jeep back with me.

Presuming everything goes well and the truck is OK, I'll buy it from them on Saturday after I deliver it to them tomorrow. :grd:

Carmine LBZ
12-29-2005, 10:34 AM
Nice going. I would have loved to have taken the trip to get my truck at the rail yard, but I wasn't offered the opportunity. I would have even driven to Flint, where it was built. I finally have mine, though and everything's cool. Good luck on your new ride and have a safe trip there and back...Carmine

franklinman1999
12-29-2005, 12:49 PM
Trucks are slow to ship because the they are having trouble getting transmissions from Allison.

It seems Allison got a big order from the military, and they had to divert transmssions from the GM pickups to fill orders for the M1A tank.

howard_m18
12-29-2005, 01:46 PM
I sent a e-mail to some of you explaining the r/r/car problem. Because of the shut-down, they are catching up as we speak. If trans. were the problem, they would have put a hold on all D/A or cut back on the# of D/A trucks built for a week or so. Transmissions was not the problems as they had no holds on D/A trucks that I'm aware of. This "Slow r/r/car # problem has been going on since late Oct. Because of this, the plants keep building trucks & the plants have to find storage places to hold the trucks as they come off the line. Because of the Christmas shut-down, they FINALLY get to have their normal # of r/r/cars & they get to play catch-up. Howard

4thDIESEL
12-29-2005, 04:44 PM
Mine rolled into Jacksonville at 8:25 this morning. Still no telling when i will get my hands on it.

howard_m18
12-29-2005, 07:14 PM
YEA!! 4TH DIESEL, we can get some of these "BABYS" where they belong!! Congrads, Howard

Mr. D
12-29-2005, 07:22 PM
I was told by the dealer today that DMV charges and my warrantee starts on the day I put my deposit down regardless when my truck arrives! Either that or buy it without Red Tag sale prices when it hits the lot with no guarrantee of price or even getting to buy it. It's been sitting in Flint, MI since 12/1/05! It seems GM sets all the sales policies to benefit GM rather than the customer. My warrantee should start on delivery as well as DMV filing! As a repeat Duramax buyer, I guess GM loyalty only goes one way!

RWH
12-30-2005, 08:54 PM
I called the Dixiana CSX rail yards located in Columbia, SC yesterday and located my truck there. It's been sitting there since 12/17 waiting to be hauled up to my dealer. -:t

With a little coordination with the dispatcher from the carrier (Waggoner Trucking) and my dealer, I've arranged to drive down there tomorrow and drive it back to the dealer for the PDI. It's a 400 mile round trip but I'm tired of waiting and the salesman said they're still waiting on a dually that was built the week before mine and that he figures it might be mid January before they see my truck otherwise.

I have a Jeep with a tow bar so I can tow my Jeep back with me.

Presuming everything goes well and the truck is OK, I'll buy it from them on Saturday after I deliver it to them tomorrow. :grd:

I picked it up from the rail yard today, dropped it off at the dealer for PDI. (Long day; 416 miles) Unfortunately, it was so late when I got back that they couldn't do the PDI today and those guys are off Saturdays and they get Monday off as a comp day for New Years. So, I'm supposed to pick it up Tuesday (1/3/06) at 10 AM.

I went ahead and had them do the deal, got it for "Red Tag Sale" price less another $4,000 off. ($3,000 GM Card credits plus $1,000 GM loyalty rebate certificate) :angel:

I'm holding the check until I pick it up on Tuesday but it's dated this year for tax purposes.

bigdisneydaddy
12-30-2005, 10:17 PM
My truck was at the dealer 3 days after it was built last January. It doesnt hurt that the dealer is only 10 miles from the Flint plant.

RWH, I cant believe they let you pick up your own truck. I have never heard of that happening before. I know some people in Pontiac (back in the day) that saw their cars being built but still had to wait a week for it to ship to the dealer.

Mr. D
12-31-2005, 02:32 AM
I love having my new truck sitting in the snow and ice in a Flint, MI lot for a month and counting! Ain't it just special? I sure wouldn't leave it out like that at home! I'm going to look at it very carefully when it comes in!-:t

acehi
12-31-2005, 02:43 AM
GM cares about your vehicle. :eek: They have it in a HUGE "COVERED" parking lot... :mad: NOT... Actually, your truck is probably sitting right next to mine in the very middle of 10,000 other trucks parked bumper to bumper covered with a foot of snow. Censored

Jeff

howard_m18
12-31-2005, 02:52 AM
F.Y.I. there is a way to pick up your truck at the plant!! It has been going on for some time. I will call on Tuesday & see what the details are. I know you have to have a person from the dealership there with you. The rest I'm not sure about, BUT WILL FIND OUT! Howard

acehi
12-31-2005, 02:55 AM
I would love to be able to go all the way to Michigan to pick up my truck. I could see my parents while I was there. However, the price I paid for my truck included them having my Line-x liner, undercoating and the AstroStart 2205 installed. I will just wait. If I wouldn't have already done the paperwork I would go get it. :(

Jeff

RWH
12-31-2005, 06:56 AM
Hey guys,

I was astonished that I was allowed to pick it up too, when I suggested it to my salesman he didn't have a clue how to do it at first but really wasn't opposed to the suggestion. Geesh, he just wants his commission and is willing to do anything that's legal to get it. It was the information that Howard gave me that unequivocally indicated the time of arrival and the off loading information from the rail tracking that seemed to create the impression to the salesman that I really knew what the hell I was talking about.

Thanks again Howard!!! :thankyou2

If you want to pick up your own truck, ask your dealer to read Administrative Message #VSD20050372 dated 12/1/05, that makes reference to #VSD20050354 which was dated 11/3/05. They're supposed to be available in GM Messenger through DealerWorld or FleetWorld. Requires a password to get in, I have a print copy that my salesman gave me.

There is also a special form titled "Vehicle Dealer Request Pick-up Form" which is linked from that site which is needed for the process.

Basically, this message outlines the process required for new vehicle pick up at US Assembly Centers and Vehicle Distribution Centers. It also informs participating dealers that they will be compensated $60 per vehicle through an Open Account Credit (Incentive Code NVP).

In the letter, it says an industry wide shortage of rail cars and an unexpected impact/backlog associated with the escalating cost of fuel as the reason for the delays in shipping and rationale for this letter offering the $60 compensation.

NC521VX
12-31-2005, 07:06 AM
this has been an ongoing battle for us dealers the last 3 months, we are lucky and only about 60 miles from the rail yard so we have been going down and picking our stuff up ourselves.

RWH
12-31-2005, 07:13 AM
so we have been going down and picking our stuff up ourselves.

Yeah,

I saw several dealers doing that yesterday, they'd ride in with several drivers in a car or van. The idle chit chat I had with a few of the people that assisted me at Dixiana indicated this is a common practice and that they usually get a couple dozen pickups such as this daily.

Mine was down at Gaston Cooper, another lot Waggoner has which was a little farther down US 321. From my house, round trip, it was 416 miles for me. :confused:

Mr. D
12-31-2005, 07:00 PM
F.Y.I. there is a way to pick up your truck at the plant!! It has been going on for some time. I will call on Tuesday & see what the details are. I know you have to have a person from the dealership there with you. The rest I'm not sure about, BUT WILL FIND OUT! Howard


Thanks for the info. about shipping you sent Howard! It's nice to know there is hope! Maybe by 1/15 I'll be driving my truck! That would be nice!

Mr. D

howard_m18
12-31-2005, 07:39 PM
JUST DOING MY JOB!! That is to help make "Happy Campers" out of you guys,ASAP.Howard

a bear
01-01-2006, 08:04 AM
I love having my new truck sitting in the snow and ice in a Flint, MI lot for a month and counting! Ain't it just special? I sure wouldn't leave it out like that at home! I'm going to look at it very carefully when it comes in!-:t

I know what you guys are going through as I've been there at the worst possible time. I actually imagined the worst but after several Looooong weeks she showed up in perfect condition. The wait is very trying but the condition of your truck should be fine.

Thankful
01-01-2006, 08:33 AM
F.Y.I. there is a way to pick up your truck at the plant!! It has been going on for some time. I will call on Tuesday & see what the details are. I know you have to have a person from the dealership there with you. The rest I'm not sure about, BUT WILL FIND OUT! Howard

If someone does pick it up at the plant, does GM or the dealer deduct the delivery charge from the invoice?

Micheal Tomac
01-01-2006, 12:40 PM
When I ordered my 2002 it was at the dealer by the end of the week it was built but Flint truck assembly is less than 1 hour away.

I didn't know you could pick up a Duramax at the plant like you can a Corvette. I would love to take a tour of the plant and pick up my next Duramax.

RWH
01-01-2006, 04:54 PM
If someone does pick it up at the plant, does GM or the dealer deduct the delivery charge from the invoice?

No, they won't take anything off. -:t

NC521VX
01-01-2006, 09:34 PM
I dont think you can pick them up at the plant, they are getting railed down to the holding yards but the trucks are not moving very fast. And now GM is still charging us delivery charge but if we want something to sell we have to have it on our lot so we are stuck having to pay drivers to go get them.

CFK2
01-07-2006, 07:11 PM
My new 3500 LT3 was built 23 Nov. And I still don't have it. They say it is the result of the rail car shortage. Can' stand to wait much longer!

kkirt1
01-07-2006, 07:25 PM
The dealer said mine was built the week before Christmas. Still sitting in MI waiting for a ride... that sucks! The last truck I bought, a Ford Supercrew, was built within 5 miles of my house. I still had to wait 4 months to get it because that was when they first came out. That was/is a good truck. It has 95K with no problems. It just won't haul what I need it to haul.

You would think Chevy would have contracted for enough rail cars months ago. It's not like they woke up one day and said "hey, I think we will need some rail cars tomorrow to ship our product." Duh!

Still patiently waiting :)

Mr. D
01-08-2006, 03:12 AM
The dealer said mine was built the week before Christmas.

Still patiently waiting :)

Have you contacted Howard to get it tracked? Mine was built on my birthday 12/1 and it should be in Mira Loma, CA tomorrow! Hope yours shows up soon!
:confused:

howard_m18
01-08-2006, 07:10 PM
R/road car troubles MOSTLY taken care of. Now a matter of getting the trucks BACK to the plants to ship them out!! Contact me at = howard_m18 at yahoo.com All I need is the S.O.N.(Sales Order Number & T.P.W. (Targeted- called that cause it keeps moving- Production Week.) Howard

CampCook
01-08-2006, 08:42 PM
Funny thing is, once it is on a rail car the problem may not be solved. My truck was built BEFORE thanksgiving. It finally loaded on a rail car on 23 December. It made it to Eightenst kansas (where ever the hell that is) and it has been on a side track ever since. Seems the rail car is broke and they are waiting for parts. Now, if I was the superstitious type, I might be trying to wiggle out of this deal. In the mean time, Howard helped me find the truck. Now we need someone expert on the logistics of train car parts.

chevyboy
01-08-2006, 08:55 PM
I ordered 06 LBZ on sept. 20 05 was finally told by dealer it was produced on 12 09 no truck as of jan. 3 dealer tried to find out from district manager who was not any help I went online to yellow pages in phone book found 4 numbers for Flint truck and bus plant after 2 calls I was put incontact with plant production foreman who told me he would find my truck and call me in ref. to my truck within a 30 hr. period he found it in overflow railyard went and got it and called and told me it was on railcar this was a sold order from dealer and he said this should not have happened so if you have one ordered and cant get any dealer help try this THE FOREMAN AT THIS PLANT GOT MORE DONE IN 30 HRS. THAN ANY B0DY THE DEALER HAD TALKED TO SINCE I ORDERED THIS VEH. HE WAS THE MOST HELPFUL COUTEOUS PERSON I COULD HAVE DELT WITH IN THIS MATTER

Mr. D
01-09-2006, 03:40 AM
Up front I say, I don't know much about this, but I get the impression that GM shipping gives preference to trucks sold with owners names attached to the Vin #. The truck I bought was built on my birthday 12/1/05 as dealer stock and sat in Flint until I bought it on 12/30/05! It just arrived in So. California at its off loading point the morning of 1/9/06. I wonder how long for the last 75 miles on a carrier!

4thDIESEL
01-10-2006, 02:33 PM
Mr. D if you know it is on the ground try working with the dealer on having you or some one from the dealer go to get it. The dealer here in Jacksonville, FL Niminic GMC went get mine from the rail yard. My sales man personally went. I'm very happy with them.

JoshH
01-10-2006, 02:41 PM
Hey guys,

I was astonished that I was allowed to pick it up too, when I suggested it to my salesman he didn't have a clue how to do it at first but really wasn't opposed to the suggestion. Geesh, he just wants his commission and is willing to do anything that's legal to get it. It was the information that Howard gave me that unequivocally indicated the time of arrival and the off loading information from the rail tracking that seemed to create the impression to the salesman that I really knew what the hell I was talking about.

Thanks again Howard!!! :thankyou2

If you want to pick up your own truck, ask your dealer to read Administrative Message #VSD20050372 dated 12/1/05, that makes reference to #VSD20050354 which was dated 11/3/05. They're supposed to be available in GM Messenger through DealerWorld or FleetWorld. Requires a password to get in, I have a print copy that my salesman gave me.

There is also a special form titled "Vehicle Dealer Request Pick-up Form" which is linked from that site which is needed for the process.

Basically, this message outlines the process required for new vehicle pick up at US Assembly Centers and Vehicle Distribution Centers. It also informs participating dealers that they will be compensated $60 per vehicle through an Open Account Credit (Incentive Code NVP).

In the letter, it says an industry wide shortage of rail cars and an unexpected impact/backlog associated with the escalating cost of fuel as the reason for the delays in shipping and rationale for this letter offering the $60 compensation.
Anyone tried this recently. I told my dad about this, but the dealer couldn't find the Administrative messages mentioned. They called the rail depot and were told that after 3 Jan this was no longer allowed. Is this true or is someone blowing smoke up you know where? My dad ordered the truck early November. They're getting pretty anxious to get the new one.

high00
01-10-2006, 03:33 PM
I know there is a a strain on transporting trucks. But what gets me I can't even order one with a diesel. Dealer told me the manufactuers are not taking orders for diesels.

Can anyone help???

Thanks Kent

Mr. D
01-11-2006, 02:43 AM
Since I bought a LBZ obviously I like the truck, but I'm not impressed with GM's corporate sales process! It seems to be slanted to the needs of GM rather than the needs of the customer. The make you feel like they are doing you a favor letting you spend $41k+ with them. When I tried to order a truck my choice was to buy a Red Tag truck, or order one with no guarrantee of "exact" price until a Vin # was attached to the sale which would not happen until well after the Red Tag sale was over! What other industry could get away with that cr@p! So I bought a Red Tag truck sitting in Flint, MI and my warrantee and DMV fees started at purchase even though my truck was weeks from being delivered! They even tried to get me to sign that I had received the truck as of purchase date! No way, Jose! They said I was making it difficult to do the paperwork! Get over it!

I'm a repeat Duramax buyer, but GM loyalty, get real! Where's GM's loyalty to me? Maybe GM should consider these issues when they wonder why they are losing market share! Loyalty is a two way street!

:rant: You betchum, Red Rider!

Mr. D
01-14-2006, 02:35 PM
My truck was ordered 10/27/05, built 12/1/05, finally shipped after sitting for a month in Flint MI! Now it's been sitting in a railyard 75 miles away from me for a week!

Maybe GM needs to be bought out by Bulgaria! The customer service couldn't be much worse! I know it's because of Katrina, and the Bird Flu! Funny though my business partner ordered a Chrysler product that was made, shipped and delivered in 5 weeks! I hope I get mine for Valentine's Day!:rant: ,

acehi
01-14-2006, 02:41 PM
Mine was ordered 31 Oct, built 1 Dec, and it is finally on the railroad tracks thanks to Howard. Currently it is going through Nebraska with an estimated delivery date of 19 Jan. Dealer will pick it up, spray the bedliner in, bring it to a local shop to have the AstroStart installed and the undercoating done. Then I fly up there on the 27 to see her for the 1st time. :) Can't wait.
Mr. D. your dealership will not go pick your truck up at all? I know railyard port where my truck is being delivered to is 140 miles away from the dealership. They are sending a truck down there to haul it back the day my truck arrives.

Jeff

Desert Dad
01-14-2006, 05:07 PM
My truck was suppose to be built the week of 1/9. Howard made a call and it was statrted 1/6(Fri) and finished 1/7, on the train 1/9 and it arrived in Phoenix today 1/14. Not too bad. The dealer says he can't get it until Monday. I tshould be ready Tues. after spray in and tint.

I can not wait! This is going to be fun.

Mr. D
01-14-2006, 11:03 PM
Mine was ordered 31 Oct, built 1 Dec, and it is finally on the railroad tracks thanks to Howard. Currently it is going through Nebraska with an estimated delivery date of 19 Jan. Dealer will pick it up, spray the bedliner in, bring it to a local shop to have the AstroStart installed and the undercoating done. Then I fly up there on the 27 to see her for the 1st time. :) Can't wait.
Mr. D. your dealership will not go pick your truck up at all? I know railyard port where my truck is being delivered to is 140 miles away from the dealership. They are sending a truck down there to haul it back the day my truck arrives.

Jeff

Our trucks are fraternal twins, both built on the same day (12/1 my birthday)! If yours is a 2500 Crew, 4x4, short bed they are identical twins! Maybe yours will feel pain if mine gets a fender bent!

I'm not irritated as much over not getting the truck as I am over GM's lack of concern and customer service! To have an order for a truck 10/27, built 12/1 and still not delivered 1/15/06 is pretty sad! I was trying to buy into the easy excuse of Katrina with rail cars, but when it sits for a week in a Southern Calif rail yard lot 75 miles away it's hard to blame Katrina! I suspect it will sit there until there is a full carrier load for this dealer! Meanwhile I can hump for a truck! Not a hardship for GM, just for me! Customer loyalty, my differential!

:rant:

Oh well I guess life's too short to get irrigated! :exactly:

aztowbum
01-15-2006, 12:25 AM
Congrats Desert man. It must be terrible wasting a holiday weekend when you knowit`s so close yet so far. enjoy!.:cool2:

Mr. D
01-17-2006, 06:18 PM
Days to build my LBZ (37)! Days to ship my LBZ (48) and still counting, but my warrantee is already ticking off days and I'm paying DMV fees! I'll probably get the license plates before the truck! The dealer invited me to bring my truck in for a customer appreciation visit! WHAT TRUCK? I guess I could walk down there with the bill of sale in hand and my license plates hung around my neck! If I ate the right lunch I could sound like a my old '94 Cummins, but the Duramax is more quiet! I wonder why GM is having problems! All I get is the Colonel Kink answer! "I know nothing! It's not GM's problem! It's the railroad, the truckers, Katrina, the Bird Flu, Michael Jackson, Al Quaida, herpes simplex #2, Dan Rather, etc. or any other weanie excuse!" Funny how trucks built weeks after mine have been delivered in California already! GM should call me to be in one of their commercials! I could say, "GM's customer service is responsive, 'Like a Rock!' "

:lol:

FLSTFI Dave
01-18-2006, 06:09 AM
My brother had the same problem. His truck was built. Sat in the shipping yard in Flint MI for over 30 days. Dealer nor GM customer servie could give him a delivery date. He asked if he could go get the truck as he lives in Grand Rapids mi, about 2 hours away. They said no. Then he said he would just cancel his order. The next day the dealer had permission to drive to Flint and get his truck. He loves the truck but was really up set they would not ship it. This would have be a truck shipment for the whole trip due.

PremierLandscaping
01-23-2006, 11:17 AM
I read through this whole thread, so I gotta chime in. I find that amazing that you guys are waiting 1-2 months for delivery. I would personally be furious about spending thousands of dollars but not being able to see the truck within a timely manner. That is actually enough for me to cancel a order and get a truck from Dodge, especially the guys who use the truck for work must be pist too.

Alot of you say your dealers cant get trucks in the lots, well, they should come here to detroit and get the ones on the lots, there are so many cars and trucks sitting on some of the lots its crazy.

I also must say that Howard, that is very nice of you to try to get everyones truck shipped, without you alot of these people would still be awating delivery, very nice work indeed... I take it you work at GM?

Mirswith
01-26-2006, 03:27 PM
Well....found out today my 2500 CC/LB/4x4 will be built 4/10/06. My requested delivery date was 1 May. That doesn't jive very well, does it? Hmmmm. Anyone have any suggestions?

Anyways...whenever I pick it up....can't frickin' wait!!! Had a F250SD 7.3L PS back from 1999-2003. Honestly, I loved the truck. I loved the engine...he looks...the lariat interior. I went with Chevy this time b/c I got the best deal on the truck I wanted. That being said...I'm really looking forward to giving the DMax a whoorl! First thing I'm doing in installing the Nictane filter.

This is a great forum....later all!

Todd

torozmaster
01-26-2006, 05:59 PM
I was going to order a truck in March of this year but thanks to someone rear-ending my old truck, I had to search for what I wanted in a rush. In November I was searching for a seemingly rare variant of the 2500 HD, the 2LT. There was only 2 in the entire south that were 4x4 and diesel. I ended up having it dealer swapped from Bowling Green Ky to Huntsville Bill Heard. Mine was loaded with everything but leather, and got the LLY which made for a bigger rebate! My truck arrived on a Thursday afternoon, 5:30 pm and it was too late for the PDI, except it was driven 185 miles to me, Id hope the PDI was taken care of before the trip. The shop was already closed so I had to wait til noon the next day, while my new toy sat on the front parking lot. Friday they had free DreamLand BBQ, so it was a good thing I had to wait that 1 day! After hearing ya'll stories, Im glad I didnt order a truck.