: Leer Cap Problems
Two Dogs 02-10-2004, 01:45 PM Hi Guys,
Anyone out there the owner of a Leer Cap? How about Model 100 XQ?
This is the one that the side glass windows come right down close to the truck bed rails, a real pretty little cap, cab high.
Well, Mine is leaking .....and,other stuff....
It seems to be leaking thru those side windows, one leak is up front - drivers side and leaks badly enough to saturate the rug for a foot in both directions. and also leaks all over the floor this could be combined with a bed rail leak also I suppose.
The other leak is in the rear pass. side & only the rail rug is wet for about a foot.
Anybody have any problems with leaks like these??
Also the tailgate does not close properly, it has to be SLAMMED a LOT of force to make it latch. Dealer says this is normal.. Not too bright in zero weather.
Also, the door sags down to the right. Dealer says there is no adjustment for it & it' s ok. I was pis--d! & I took him out to see the slotted adj. screws on the hinges & he said still no adj. I said I'd do it myself.
Also, when i got it home I looked carefully at it & noticed it was sitting kitty-corner on the Bed! the glass window on one side was sitting on the rail & completely off on the other + the back was off also.
Took it back & they were very nice & reinstalled it again, now 2 weeks later it's off center again & on & On....
I guess I just had to vent to someone... ha,ha, When I picked it up originally it was FILTHY, Road salt, mud & S--T all over it & inside too & the clothes hanger was broken & they installed & gave it to me that way...
I hope you guys can find some amusement in this because it's kind-a a PIA to me.
Well, what do you think, ??? good deal?? what should I do? I wrote to Leer 2 days ago w/ no reply as yet.
Thanks, Two Dogs[:Confused:]
Hound 02-10-2004, 02:07 PM The Leer that I had on my '99 1500 cost me about $1500.00 and leaked bad from day 1 around the 2 side windows. It was sent back to Leer and they supposedly fixed the leaks but it didn't seem to make any difference as there was still water coming in around the windows. Sent lots of e-mail to them and NEVER got any response. The first and only Leer that I've had and my experience was not a good one with them.
Silveradogs 02-10-2004, 08:19 PM My experience with Leer Caps goes back about 15 years, when some boob tried to make a cap for an 87 fit the bed of my then new, 88. It took some time, but finally, they got me one that fit. Pre Email days, so I wrote snail mail. Over time, that one also gave me problems, wrote another letter, reminding them of their Lifetime Warranty, and they sent a factory guy to check it out. He found a ding, where I had unknowingly scraped it, starting a crack. He was still decent about it, and got me a BRAND new cap at cost, only about $450.00, it retailed for close to $1G. I learned to start with the dealer, which is their SOP, and to then deal with the factory. They relish their good reputation, I used lines like Leer King of Caps? not Likely, more like King of the Landfill.
They got the message!http://www.dieselplace.com/forum/smileys/Cool.gif
Roscoe 02-10-2004, 10:03 PM I'm bummed, just ordered a 100XQ last week, cause it does look so good. Sure hope I have better luck. Anybody like there XQ and have no problems?
problemchild 02-11-2004, 12:52 AM I got the top O the line snugtop. Im real happy with it. Fits good and doesnt leak. (unless you drive throught the car wash with a window open)
http://www.dieselplace.com/forum/uploads/613_top.jpg
Two Dogs 02-11-2004, 10:18 AM Hi GUys,
Thanks for the response's, helps a little....
Roscoe, I'll keep you posted as to what happens. When I ordered mine they said 2 weeks & it took 4. I also ordered some stuff that did'nt come with it. I ordered from this particular dealer because they were so friendly & had a yard full of Caps & they are busy too.
I just don't have much faith in him when he told me about no adj.& it still leaked & cap is off center again etc. So, I decided to go the factory route, thought maybe they would send me to another dealer or maybe even replace the Caphttp://www.dieselplace.com/forum/smileys/Big Smile.gif
Well, I wrote my 3'rd e-mail this am -- No Response at all as yet...
Maybe it's just my bad luck & yours may be fine...
It sure is a pretty Cap though.
Paulhttp://www.dieselplace.com/forum/smileys/Confused.gif
ag4gt 02-11-2004, 01:44 PM I looked at Leers when I was looking. Leer looked like junk to me and the sails person was so uppity I couldn’t stand it. I want down the road and bought a Century.
Tsckey 02-11-2004, 10:25 PM I guess I'm in the minority again. I have a Leer 100R, a more budget conscious version, and it has been perfect. Doesn't leak, the door closes easily, the windows slide back and forth and the paint is nice and shiney. Oh, well.
TC
Two Dogs 02-14-2004, 09:30 PM Guys,
An update ........I've written Leer 4 progressively stronger letters but No Response at all from them. Nothing, Nada...
So, I sent my installing dealer a letter ( e-mail )of how I felt about all the problems with a brand new Cap & took pictures of most of the problem area's & asked for his intercession.
The dealer called me next day (today) & said he would contact Leer the first of the week about having a new Cap built.
They have been nice thru this whole thing I will say that.
I set up a ladder & duct taped a hose on it & flowed a slow steady stream of water over all the window areas & I found I believe all the leaks of whick I took pictures & sent to him. Some stupid way to spend a day off!
I'll let ya know how I make out next week.
I feel this un-important little problem of mine *****is important*** to all you guys who may have a desire to purchase a similiar item.. Maybe I can save you some grief.
Hope it works out ok.
P.S. This IS just a pissy little bump in the road, I know that.... And I know that Toys aren't the important things ****People are******I know that!
Bye for now, Two Dogs.
http://www.dieselplace.com/forum/smileys/Approve.gif
ShumDit 02-14-2004, 11:03 PM I guess I'm in the minority again. I have a Leer 100R, a more budget conscious version, and it has been perfect. Doesn't leak, the door closes easily, the windows slide back and forth and the paint is nice and shiney. Oh, well.
TC
Tsk, tsk, Tsckey ~ how can you live w/yourself ? http://www.dieselplace.com/forum/smileys/Big Smile.gif http://www.dieselplace.com/forum/smileys/Big Smile.gif
I have a Leer 100R in pewter and am really happy with it. Custom Truck in Vegas installed it and did a real clean job. They also completely washed the shell before they installed it. I've had no leaks and the color match was excellent.
Two Dogs 02-17-2004, 09:18 PM Hi Guys,http://www.dieselplace.com/forum/smileys/Approve.gif
Update ****Good News
No response from Leer - the Company itself. BUT
My dealer called me and appologized for the problems and said he had contacted the factory and they are going to
build a New Cap and replace the problem one...
He was again very nice and I felt like a jerk for being a PIA but he said it does happen once in a while .
Guess Leer likes to work thru their Dealers only.
That's good news for me and for all concerned with the Product & the Company itself.
I'll let you know how the whole thing ends up in a few weeks.
Thanks Guys, Paul http://www.dieselplace.com/forum/smileys/Approve.gif
Roscoe 02-18-2004, 12:50 PM Way to go Two Dogs, latch on to em like a pit bull and don't let go till you get what you want! Your not a PIA. You pay good money and expect good service and a good product. That's not too much to ask.
My 100XQ is getting installed today at 2 PM. I won't drive away unless its dry inside after a major hose test is completed.
Two Dogs 02-18-2004, 01:34 PM Roscoe,
It is about the best looking cap around that I have seen, good luck with yours.
I hope mine was just a fluke.
http://www.dieselplace.com/forum/smileys/Confused.gif http://www.dieselplace.com/forum/smileys/Big Smile.gif
cwolfe 02-18-2004, 06:32 PM Well a cap from a 01 back work on an 03 and newer.
Two Dogs 02-19-2004, 11:27 AM Wolfe,
Go to Leer website & look up dealers in your area & give one or 2 a call. They should be able to tell you for sure.
You can also ask leer a question about it while your on the website - they will definately know. If they answer you!
They probably will if your not complaining about it.
Good luck, Two Dogs
cwolfe 02-19-2004, 11:39 AM I ask because my snug top off my 99 didnt fit flush with the front of the bed on my 02 and my neighbors leer dosnt fit flush with the front of his bed on his 03. They sit about 1 or 2 inches back. So I was wondering if it was the cap or if the installer sucks!Edited by: cwolfe
Roscoe 02-28-2004, 06:59 PM Well Two Dogs, looks like I jumped into the same pile as you with the 100XQ. Mine was installed about two weeks ago now and as of yesterday its on it's way back to the factory! I will agree with you on one thing it is a real pretty cap. Too bad they can't stop the water from pouring inside. My side windows seem to be ok and that surprises me cause with that design I don't see how they could ever seal. But the back hatch leaks real bad. The rubber molding they use as a rain gutter that directs water from around the back window was cut too short on mine. So all of the water that hits the top of the cap ends up inside near the tailgate. Lucky for me the young kid who runs the cap store was very helpful. I heard him on the phone with leer and they were being, well, "leer like" (A** holes). But he insisted that the cap must go back. So just like Two Dogs I wait. And I say,
DONT BUY A LEER!
Two Dogs 02-28-2004, 10:22 PM http://www.dieselplace.com/forum/smileys/Confused.gif Roscoe my Man,
Sorry about the leak in the door....If that's all so far, good! They should be able to fix that easily or replace the thing for you.
I finally heard from LEER themselves.....The quality control mgr. from the Pennsylvania Plant called me & was very sorry about the delayed response to my e-mail's.
That was ok, I was glad to finally get a-hold of someone to talk with. He said he was calling my Dealer that day they would probably replace the whole Cap due to the number of problems with it.....
He was unhappy that the Cap was shipped with any problems at all. He said, You bought a Top of the Line Cap and Leer will "take care of me" & make it all right.
Well, I'm happy that everyone is being reasonable about the whole thing including me & pray this small, stupid, little pebble in the Path of Life will be a memory shortly.
Good luck again, Roscoe & keep us posted.
Keep up the faith brother.
Paulhttp://www.dieselplace.com/forum/smileys/Approve.gif
fishin engineer 03-05-2004, 10:55 AM I have a ARE cap on my 03' crew cab that is real similar to the Leer. It's a cab high with tilt out rear windows. The reason I liked it was the style of rear window, it is a solid piece of glass with one middle handle. The unit came carpeted inside which I didn't want but was told it's the only way this model came. I have been through all kinds of weather in the 9 months that I've had it and it hasn't leaked a drop. Set me back about $1600, as of now I would highly recommend it.
03GMC2500HD 03-05-2004, 03:28 PM Had the top of the line Leer on my 97 and I might as weel not had one. It leaked from the get go. Replaced the seals under warranty and it still leaked. Many tubes of silicone around each screw and window and it still leaked. I haven't got one for my 03 yet but you can bet it won't be a Leer. I'm going with the SnugTop this go round!
Idle_Chatter 03-05-2004, 03:40 PM I've got a Century Ultra that I bought about three weeks after I bought the truck in 2001. I had it on continuously until early November last year when it was off for some body work. I put it back on in February and it's continuing to give me great service!http://www.dieselplace.com/forum/smileys/Clap.gif
just goes to show word of mouth is powerful. i had a leer on my 96 z 71 and loved it, albeit for the adjusting door hinges every six or so months. Leer even "customized" my shell. I wanted glass sliding winodws with an all glass rear door (no aluminum frame). at the time, this was not an option. after my dealer called LEER, they said no problem and would start offering this as a model if the demand was greater. bound to be just as many problems throuhout the other manufacturers, just nobody posting them
Two Dogs 03-09-2004, 12:22 AM Thanks Ski1,
I'm glad to hear a positive report or 2....
I'm just sitting tight till my dealer gives me a call. The first Cap took a month to be built & shipped but that was around the Holidays so probably a couple more weeks & I should hear something.
They have been very good so-far..and this is the only Cap I've been able to find with the all glass sides, it looks pretty cool....I'll hang in there.
Two Dogshttp://www.dieselplace.com/forum/smileys/Approve.gif
gardnerteam 03-09-2004, 09:25 AM I've had 10 Leer 100R's over the past many years of many different trucks built for exploration in Southern Mexico and Central America. They have all been without side windows and with the liner - no leaks, no cracks, no problems. My trucks are run hard off road, on pothole roads, and in heavy monsoon type downpours occasionally. For my 2002, Leer did not make a perfect fit for a CC, so I ordered a ARE. Warped door, discoloration, and leaks were just some of the problems. They finally gave me a new one, and it badly cracked after one trip to Mexico. They finally gave me my money back, and I ordered a new Leer 100R even though the cab fit was not perfect. Two trips to Mexico and a lot of off road, and it is perfect, as usual.
02dmax 03-23-2004, 08:38 AM gardnerteam,
We are looking at the ARE to fit a 02 CC as well. Did your's also have no side windows? Where did the crack show up? It has been very hard to find a top to fit the 02 CC LB so we may have to compromise.
Thanks,
Michael
motocopter 03-23-2004, 08:45 PM Interesting to read about the toppers. I just had a Leer XL100 installed this past weekend. Thunderstorms hit immediately after the mounting and after driving home in the rain for about an hour and a half I checked the inside for water intrusion. Didn't notice any but I can tell I need to seal the tail-gate area. I'm going to re-work the mounting clamps as they just don't quite look right.
The topper on my '92 was an ARE. Great topper but this time they were more expensive so I picked the Leer. Why? Not really sure. Just liked the looks and the Jasons, Centurys, etc were just about the same price as the Leer for an equivalent model.
Hope this helps someone.
firemanglfd 03-23-2004, 08:52 PM I had a leer not that model but i experinced simular problems with the one i had on my 99 f-150 leaked so bad i would have been just as dry with out one. Also i had a problem with the locks seizing up in 3 years i replaced them 3 times
Minn-Kota 03-23-2004, 09:15 PM I've been causally looking for a topper for my truck, and I think this tread pretty much took Leer out of the running in my book. Sounds like my Access cover keeps more water out than a Leer topper, which is sad.
http://www.dieselplace.com/forum/smileys/Thumbs Down.gif
Roscoe 06-02-2004, 04:46 PM An update on my Leer problems. My 100XQ has been back to Leer twice, had the rear seal replaced twice at the dealer, and numerous other fix attempts at the dealer, and still water pours into the bed of the truck through the rear window seal. http://www.dieselplace.com/forum/smileys/Cry.gif
I had to resort to sending e-mails and letters to Leer in Sacramento requesting my money back. Yet I have never heard from Leer. I even referenced this post, think they read it? So back to the dealer today and another new rear seal. To nobodies surprise it still leaks.
When the dealer called Leer the warranty rep knew me by name. http://www.dieselplace.com/forum/smileys/Big Smile.gif They said they would build me a new cap. But I don’t think I want a new XQ. I think there could be some design flaws. My hope is to get a new 100R and get the almost $500 difference back in cash. Hey, we can all dream. Well lets see if Leer can redeem themselves in some way. This has been a big pain. I mean come on Leer look up customer service in the dictionary. It’s really what counts. Any company can have problems its how you deal with those problems that’s important. Oh and while you have that dictionary open look up reputation and word of mouth too. Ok they have agreed build me a new cap, that is some redemption.
Two Dogs, how goes your Leer battle? Did you get your new 100XQ? I would love to hear from you.
Edited by: Roscoe
BlueOx03 06-02-2004, 06:01 PM < language=>
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I've got a Leer 122 and after having it about 9 months it started leaking. The seal on the front window was junk, I knew the guys at Leer would not be able to fix it properly the first time, so I didn't waste time taking it back. The guy that lives across from me is a glass man, he helped me re seal the windows. We took them out, removed the crap, put good stuff in and all is well. I'll ask him what we sealed it with as I've forgotten...sucks to have to fix such a pricey piece yourself, but it's better than the run around and never get it fixed. Lesson learned.....NEVER BUY LEER CRAP....King of caps...right...King of crap...
Take Care,
Ox
gardnerteam 06-02-2004, 09:29 PM Again, I have had no trouble with my Leer 100R' and I am an extreme user of canopies. My ARE's were junk. Leer has several manufacturing plants around the country and most of the complaints seem to come from the midwest and east. All my canopies have been built in Woodland, CA and have been without side windows. It would appear Leer may have more problems in some of their other plants than the Woodland plant. Just got back from Mexico with a little hot off road thrown in as well as Mexican roads, and my Leer is still mint.
Two Dogs 06-05-2004, 11:01 PM Hi Guys,
I have not written since March because I am still waiting .....
The dealer did get in another Cap that Leer built for me but that Cap had some kind of Factory Defect with the rear hinge & paint??? so they put my original Cap back on & that's the way it is till the next one arrives which should be this coming week...?..
The Dealer is a real nice guy & it's not his fault so I'm in it for the long haul & feel in the end it will be ok!!!...?...
I'll let you know when I can..
Enjoy the warm weather, it just does'nt last long enough...
2 Dogshttp://www.dieselplace.com/forum/smileys/Approve.gif
Turfmower 06-06-2004, 10:01 AM I have a Leer cap on my 93 Dodge it has never leaked. When you put on the cap seal tape put on 2 layers.
Tsckey 06-06-2004, 06:21 PM Gardnerteam may be onto something. My Leer 100R, which has been flawless, was also built at the Woodland plant.
TC
Mt. Hunter 06-06-2004, 08:38 PM I spent the better part of a day examining shells and comparing. Silhouette, Leer, ARE, Century, Glasstite, Snugtop, and a couple others. They all look pretty good, but they're not all made the same. After comparing design and construction details and the bolt ons, I bought Snugtop. Glasswork and paint is really beautiful. These things aren't cheap but they come fully equipped. By the time you get say, an ARE with options, the difference is only a couple hundred $, plus the Snugtop is made better.
mcrumpton 06-07-2004, 12:00 PM I had a leer 100xq installed about 3 weeks ago and the main problem I have is it seems I have to slam the rear window to completely close, the glass is not contoured to the fit of the tailgate, no answer from the company that put it on about how to solve, I told them I did not pay $1500 to slam the rear gate or not have it shut, post a picture belowhttp://www.dieselplace.com/forum/uploads/EZZ_upload1.JPG
Two Dogs 06-07-2004, 11:58 PM Mcrumpton,
When you close the gate just push each locking mechanism individually with the palm of your hand & each should lock very easily but snugly...
If they don't lock you may have to play with the inside U brackets that the locks clamp onto...
Hope this helps..
Two Dogshttp://www.dieselplace.com/forum/smileys/Approve.gif
SteveNorCal 06-08-2004, 12:15 AM Well, after owning several Leer caps over the years I now have my first leaker! I'm sure it's only because the guys removed the front fixed glass and installed the "removeable picture window". It leaks from under the bottom of the frame in two places. Taking it back tomorrow to be resealed correctly.
SteveNorCal 06-10-2004, 01:04 PM Update: It was their fault it leaked. When they installed the "removable picture window", the installed the frame crooked. It was not a manufacturer screw-up/defect. All is well now.http://www.dieselplace.com/forum/smileys/Clap.gif
Two Dogs 08-18-2004, 09:56 PM http://www.dieselplace.com/forum/smileys/Confused.gif
Hi Guys,
I've been "Fishin" a little & working on the Boss'es list of house & yard stuff...been busy... but an Update.
I've had a problem w/ my new Leer Cap since I bought it a long time ago, Jan???
The 3'rd Cap is now @ the Dealers & is scheduled for installation on tuesday?!
I'll let you know how this one is. I mentioned to the Dealer that maybe I should just forget about another Cap & please give me a refund but he said - He wants to take care of me & see me happy & please try out this last Cap they just built & we'll go from there.
I'll beee glad to get it over with - I hope next tuesday..
Hope all is well with all of you..
Two Dogshttp://www.dieselplace.com/forum/smileys/Approve.gif
big_daddy_75 09-23-2004, 01:32 PM I have had my Leer 100XQ Cap for about a month now and I LOVE it. It looks great on the truck and not one leak. I also bought the bug rug to go with my cap and they look great together. It was a match made in heaven. http://www.dieselplace.com/forum/smileys/Broken Heart.gif I have had people tell me I could sleep back there.
http://www.dieselplace.com/forum/uploads/6Z9_Silverado1.jpg
wsucowboy 09-23-2004, 07:09 PM The only problem I have had is my own dumb fault! (well kinda) No leaks or anything but I took it off one day and accidentally dropped a screwdriver on the open rear door, instantly it was a million pieces. So i ordered a new door, before I even get it out of the packaging, which is a joke anyways (its just a piece of cardboard folded like a taco with the window in it) I barely touched the corner on the ground and it was instantly a million pieces, well door #2 is on its way, I wrote a letter to Leer caomplaining about their "packaging" and I received a response a month later saying that they wo"had never had a problem with the "taco" setup before" but they did agree to sell me a new door @cost. which was too good a deal to pass up. hopefully this time I can get it out of the package before it shatters! -Jeffhttp://www.dieselplace.com/forum/uploads/278_DSCN1252.JPG Edited by: wsucowboy
aka108 09-24-2004, 11:51 AM Stayed away from Lear due to too many sorry stories over the years. Have had two Century tops but was never really pleased with the contour or fit. Problems with rear glass and leaking. Three months ago purchased a cap made by Ameri-Craft out of Salt Lake City, Ut. Sillhouette model. Cost was $985.00. Contours, fit and finish are excellent. No leaks. Very pleased with unit and would recommend anyone planning to purchase a shell take a look at this company's products.
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