Massive buybacks like Ford? [Archive] - Diesel Place : Chevrolet and GMC Diesel Truck Forums

: Massive buybacks like Ford?


2MuchFun
02-10-2004, 12:40 PM
I was just wondering;


Has GM or Dodge or anyone else ever had a major vehicle buyback such as the 6.0L ?

problemchild
02-10-2004, 01:09 PM
The 1 thing good aboud Ford is that they will buy back a defective vehicle. I had 1 bought back.

Gm will make it such a lose lose situation you wont want it.

McRat
02-10-2004, 02:43 PM
Not a truck, but Mazda has a buyback program for the new RX8's. THe advertised HP was very, very overrated, and will allow customers to get their money back.

speedracer
02-10-2004, 03:14 PM
I have had good luck with GM, my first 01 D/A had lots of the first year issue's. My Local dealership (WM L Morris) http://www.dieselplace.com/forum/smileys/Clap.gifwho I didn't buy my truck at, kept at it, until all the issues were resolved. My new GMC 03 D/A leaked tranny fluid, second time back,, new Allison. If Gm hadn't changed the Chevy front end I would have bought the 03 truck from them, so I think its also how the Dealerships deal with you.

Silveradogs
02-10-2004, 03:48 PM
It's also how you deal with them!


Most folks will try that extra little bit for someone that treats them with respect.

speedracer
02-10-2004, 08:01 PM
Silveradogs


I believe this to be true also, even at the peak of my frustration, I realized I had to keep my cool, or else nobody would want to deal with me. Also when you deal with Folks who really are trying to straighten things out, (these guys learned about the DMax from the issues I had, heck I had one of the first one's they'ed seen) its better to give them a shot.


But I did stop by other dealerships in my quest for answers, Lopey Idle, Fuel Leaks, etc, etc, and I my experiences varied widely, some didn't want to give me the time of day, (unable to recreate customers concern), so I searched and was lucky I had a good outfit in my own backyard, should have started there first!

Silveradogs
02-10-2004, 09:43 PM
"so I searched and was lucky I had a good outfit in my own backyard, should have started there first!"


Sounds just like Dorothy in the Wizaard of Oz!


I am finding the same thing... I have been taking my truck to the local BIG Dealer, Ideal Buick GMC, should know better, with GMC listed last."We don't get too many diesels" the service rep told me on the sly, Red Lights Flash in my head, Sirens, Danger Will Robinson, Danger!


1.5 miles from the house is a small garage that sells farm equipment and GMC trucks, Knott & Geisbert. I bet they get some diesels...


I think they'll be getting at least one more!http://www.dieselplace.com/forum/smileys/Wink.gif

2MuchFun
02-10-2004, 10:32 PM
Yes, Fords DSB process was actually very good. And I won http://www.dieselplace.com/forum/smileys/Approve.gif


But, my question was: Has any other manufacturer had such a massive buyback like the 600+ 6.0L PSDs that Ford has bought back?


If Mazda is buying back RX8s, they may reach the big numbers, but they're owned by Ford so its all the same as far as my question.

Mmaxed
02-12-2004, 04:27 PM
I don't know about the big number buyback, but Chev bought back my '96 6.5 after an engine, multiple pumps, sensors, etc. I feel I was treated fairly.

John R
02-12-2004, 10:26 PM
Of all these trucks that Ford has bought back ever wonder what they do with them?http://www.dieselplace.com/forum/smileys/Confused.gif

BKG-22
02-13-2004, 02:26 AM
I have read that if a vehicle is bought back or returned under the "Lemon Law" - the title will reflect this accordingly and it should be easy, if not obvious, to tell that it was a defect on wheels. I have never seen this personally, but read this when doing some lemon Law research several years ago. Don't know if it gets a salvage title or some variation thereof.


But if the mfg VOLUNTARILY buys it back - that is a completely different story and is probably the best deal for the mfg as opposed to facing the potential of multiple Lemon Law claims. Not only do they save face with a little PR, the title is probably clear to be re-sold as just another used car/truck - saving them big $$.


Just a theory - but I know at least part of this accurate.

2MuchFun
02-13-2004, 10:50 AM
You are right BKG.


This is why Ford has the DSB (dispute solution board) as a mediator. My truck was not voluntarily bought back by Ford -they resisted all the way, but the DSB sided with me so they did take it back. I know for fact that my truck went back to Deerborn MI. (Just yesterday as a matter of fact!)


Im sure it will get analyzed and fixed and put back on a lot somewhere. It does not have to have any indication on the title or registration since it was not a LEMON per say.


SO, Ford would rather take it back via the DSB rather than have you go through the lemon law process. This is why it is really better to go through the steps one at a time. I know guys who went directly to court and went through alot more hastle since Ford will really fight that since they will end up with 'A Lemon' if they loose.

Bjay177
02-14-2004, 09:46 AM
I had a Ford once and never will again. It was a lemon and ford would do nothing about it. I went thru their mediator and everything. It spent the first 3 months of its life in the shop, never even got to title it before problems hit. 2 new trans, new fuel injectors 3 times new pump twice. Every time I turned a corner that went up hill it cluncked and the guy said thats normal, its a truck. This guy was suppose to be an independant arbritrator but not in my eyes. Once they finally got it right my wife said get rid of it or I will go. So I got rid of it.

John R
02-14-2004, 10:20 AM
Once they finally got it right my wife said get rid of it or I will go. So I got rid of it.





Ha, The choices we get to make!


http://www.dieselplace.com/forum/smileys/Big Smile.gifhttp://www.dieselplace.com/forum/smileys/Big Smile.gifhttp://www.dieselplace.com/forum/smileys/Big Smile.gif

Bjay177
02-14-2004, 10:28 AM
Yeah, I have been regretting that choice at times though. I could have fixed the truck. http://www.dieselplace.com/forum/smileys/Big Smile.gif http://www.dieselplace.com/forum/smileys/Big Smile.gif http://www.dieselplace.com/forum/smileys/Big Smile.gif But i made the right choice. Now i hope the problem i have with my 04 DMAX/ALl does not do the same thing. Injectors went out yesterday at 2200 miles.

dmaxer
02-15-2004, 01:09 PM
GM is not buying back any significant numbers of Dmax's. I sell their buy-backs for an area consisting of several states and I can only recall one in the past several months. Sorry, I can't recall the issue with the truck, but I do recall that the it didn't bother the bidding on the truck. It still brought top dollar. Dmax's are the hottest item on the blocks at the auto auctions right now.


"According to a recent story in Automotive News, Ford has faced some serious problems with its 6.0L PowerStroke diesel V-8, problems so severe that the company launched a recall of more than 66,000 trucks and has had to buy some 500 trucks back from disgruntled owners...The trouble seemed to arise from some faulty fuel injectors installed in the engines durin the first 5 months of production...Ford also found problems with the engine's turbocharger and its computer management software..."


I don't know Ford's exact procedure for buybacks, but GM sells them through factory sponsored auctions to GM dealers only. The title is not branded, but the dealer does not receive the title upon purchase. He must disclose the buy-back problem to the retail buyer and have him sign an acknlowledgement that is sent to GM in order to receive the title.