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: IP Warranty Info


budroe
09-15-2005, 04:21 PM
Here is the skinny on the IP warranty. I post this because my dealer is an idiot and could not and I am sure there are lots of other dealers out there who can't (or won't) find it and try to stick it to those who arent aware of it. Hope this helps. Maybe we could get this moved to a Sticky for quick reference.

Campaign - Diesel Injection Pump Repair/Replacement


File In Section: 06-Engine

Bulletin No.: 00064F

Date: September 2004

SPECIAL POLICY

SUBJECT:
SPECIAL POLICY ADJUSTMENT - ELECTRONIC DIESEL - FUEL INJECTION PUMP FAILURE - REPAIR/REPLACE

MODELS:
1994-2002 - CHEVROLET AND GMC C/K, G AND P MODEL TRUCKS;
AND 1997-98 B7 SCHOOL BUS CHASSIS, EQUIPPED WITH A 6.5L
DIESEL ENGINE (RPO L49 - VIN CODE P; RPO L56 - VIN CODE S;
L65 - VIN CODE F)

THIS BULLETIN IS BEING REVISED TO ADD 2002 MODEL YEAR TRUCKS AND CHANGE THE DIAGNOSTICS, PUMP HANDLING AND RETURN PROCEDURES, EFI WORKSHEET AND SCRAPPING PROCEDURE. PLEA$E DISCARD SPECIAL POLICY BULLETIN NUMBER 00064E, DATED NOVEMBER 2003.

CONDITION

Some customers of 1994-2002 Chevrolet and GMC C/K, G, and P model trucks; and 1997-98 B7 school bus chassis, equipped with a 6.5 liter diesel engine (RPO L49 - VIN CODE P; RPO L56 - VIN CODE S; or RPO L65 - VIN CODE F), may experience a failure of the electronic diesel fuel injection pump.

SPECIAL POLICY ADJUSTMENT

This special policy covers the condition described above for a period of eleven (11) years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Damage from poor quality or incorrect grade diesel fuel, and gasoline or water contamination, is not covered under the terms of the 6.5L diesel warranty or this Special Policy.

This special policy applies ONLY to electronic diesel-fuel injection pump repairs and/or replacement as a result of injection pump failure. The pump repair or replacement will be made at no charge to the owner.

Fuel quality may cause driveability problems such as hesitation, lack of power, stall, no start, etc. For best results, use Number 2-D diesel fuel year-round (above and below freezing conditions) as oil companies blend Number 2-D fuel to address climate differences. Number 1-D diesel fuel may be used in very cold temperatures (when it stays below -18°C (0°F); however; it will produce power and fuel economy loss. The use of Number 1-D fuel in warm or hot climates may result in stalling, poor starting when the engine is hot and may damage the fuel injection system. For further detail related to Fuel System Specifications refer to SI.


VEHICLES INVOLVED

Involved are all 1994-2002 Chevrolet and GMC C/K, G and P model trucks, and 1997-98 B7 school bus chassis, equipped with a 6.5 liter diesel engine (RPO L49 - VIN CODE P; RPO L56 VIN CODE S or RPO L65 - VIN CODE F), and built within the VIN breakpoints shown.

PARTS INFORMATION

Support parts required to complete this repair are to be obtained from General Motors Service Parts Operations (GMSPO).

CUSTOMER NOTIFICATION

General Motors will notity customers of this special policy on their vehicles (see copy of typical customer letter included with this bulletin - actual divisional letter may vary slightly).

Pump Replacement Program - Israel Only

Follow current in-country procedure.
Pump Replacement/Repair - International Countries (except Israel)

Follow current in-country procedure.

PUMP REPLACEMENT/EXCHANGE PROGRAM - FOR U.S. AND CANADA ONLY

IMPORTANT :Do not order the pump through GMSPO or a Stanadyne dealer.

NOTICE :Replacement gaskets, engine shut off solenoid and pump mounted driver are listed in the "Parts Information" table of this Special Policy Bulletin.

The following information describes the exchange procedure that should be followed if the electronic diesel fuel injection pump requires removal under this Special Policy. Replacement procedure differs between the electronic and mechanical pump models.

Important :DO NOT REMOVE THE INJECTION PUMP. PROPER DIAGNOSTICS MUST BE PERFORMED PRIOR TO CALLING. THIS INCLUDES VERIFICATION OF THE CUSTOMER CONCERN, PERFORMING SERVICE MANUAL DIAGNOSTICS IN S12000, RECORDING THE VALUES, EFI WORKSHEET AND CHECKING FOR FUEL QUALITY.

Electronic Pump (DS Model) Engine VIN Code F, P, S

If diagnostics indicate that the electronic fuel injection pump cannot be repaired by the dealership, call to request an electronic fuel injection pump. THE INJECTION PUMP IS NOT TO BE OBTAINED FROM A STANADYNE DEALER OR GMSPO, OR ANY OTHER ENTITY. For 1994 L65 vehicles built between SOP (Start of Production) and approximately January 15, 1994, make sure to identify the vehicle's pump model.

Jperry
09-15-2005, 04:28 PM
Do you know if they cover the towing to the dealership for this problem? It seems to me that if they are going to cover the repairs they should cover the towing as well.

budroe
09-15-2005, 04:32 PM
Im on hold with GM Customer Service and the Dealer as I type and will ask.

NO DICE ON THE TOW

chickenhunterbob
09-15-2005, 05:08 PM
Budroe

Well done,

Hope everything works out for you.

a new free injection pump would sure be nice...

guybb3
09-16-2005, 06:13 AM
a new free injection pump would sure be nice...

Especially since you will get the latest version

Jperry
09-16-2005, 09:04 AM
yea thats how I figure myself. I figure I got 10 years on the first pump if I get another 10 then maybe I can convince the wife I need a new truck. LOL