In one of the more recent posts..... a California member
stated that any second set of injectors installed by the
dealer are warrantied for the"life" the truck. I can't find that
string and I'm wondering if there was any more information on
this bit of news? ........... or is the rumor mill just active http://www.dieselplace.com/forum/smileys/Evil Smile.gif Edited by: 56Nomad

That's great! You have to fork out a boat load of money to get an extended warranty on something that shouldn't have failed in the first place.

That explains the high cost....kind of like paying $2.00 for a coke at McDonalds that has free refills....LOL http://www.dieselplace.com/forum/smileys/Big Smile.gifhttp://www.dieselplace.com/forum/smileys/Approve.gifhttp://www.dieselplace.com/forum/smileys/Big Smile.gifhttp://www.dieselplace.com/forum/smileys/Clown.gifhttp://www.dieselplace.com/forum/smileys/Clap.gifhttp://www.dieselplace.com/forum/smileys/Cry.gifhttp://www.dieselplace.com/forum/smileys/Evil Smile.gifhttp://www.dieselplace.com/forum/smileys/Angry.gifhttp://www.dieselplace.com/forum/smileys/Ermm.gif

I too recall such a post. As I recall, it was an effort to verify what would otherwise be heresay. Apparently it has since been removed as a search failed to locate it. It would have been nice for Capt Animal if it were in effect for his out of warranty injector issues. That fact that it wasn't cast doubts on the accuracy. I do recall something simular on gassers posted on another forum and this could have been bleedover perhaps?

tundracamper,

That's why I question it. Me thinks it is a rumorhttp://www.dieselplace.com/forum/smileys/Cry.gif

Unfortunately they define "life of the truck" as 5 years or 100,000 miles http://www.dieselplace.com/forum/smileys/Cry.gif

i didn't delete the post thread... just do a search.. my post is right here:


http://dieselplace.com/forum/forum_posts.asp?TID=4275&PN=2&TPN=3

As timing would have it, i talked to another GM dealer toady. this one is in OH. i was told the duramax injectors are a "lifetime part" if purcahsed and installed by a GM dealer. GM will warranty the injectors for LIFE and the dealer is required to pickup the labor tab. so that's the second dealer who has mentioned this. i'm starting to believe its true....

OK! Then GM installed mine at the factory (the biggest dealer) and I paid for them when I purchased the truck ... By logic, they're lifetime parts, right??

Diesel Power, just curious, which dealer in Ohio. I'm in Ohio and it would be nice to know. Thanks

i was told the duramax injectors are a "lifetime part" if purcahsed and installed by a GM dealer.


If true, this would be great from a consumer's point of view.





GM will warranty the injectors for LIFE and the dealer is required to pickup the labor tab.


This would surely not be fair from a dealer point of view. Most dealers are independent business people. Why should they suffer because of a possible design problem. If the above lifetime warranty is true (we can only hopehttp://www.dieselplace.com/forum/smileys/Approve.gif), then GM should pickup the install labor portion also. Good luck in getting any dealer to agree to this!





My opinion,


Alan

I've changed the subject title to include the entire US.....
California is often a bit more stringent in regard to product
warranty issues. If this is true, I'm keeping my truck till the
wheels fall off. http://www.dieselplace.com/forum/smileys/Thumbs Up.gif

Also, some of the hard won issues of extended warranty
in California apply only to vehicles PURCHASED in
California. http://www.dieselplace.com/forum/smileys/Thumbs Down.gif

Still love my Texas dually

Hoot wrote:Unfortunately they define "life of the truck" as 5 years or 100,000 miles http://dieselplace.com/forum/smileys/Cry.gif


Has the question already been answered? Or is lifetime warranty "forever"?

Man, I hope that is true. Hopefully someone can get this in writing from GM. Any GM employees out there who can get more info?

So the life of our Duramax is 100,000 in GM's eyes? That's definetly "Commercial grade"....

I have not heard that rumor and I find it hard to believe, GM is a big PITA as it is with replacing injectors..http://www.dieselplace.com/forum/smileys/Geek.gif

i have not heard this. i do know gas injectors are lifetime but not diesel. if so remember. if the tech diags only one you will only have one replaced. and pay the labor and diag to do so. if another leaks 15k miles later you will pay diag and labor again. get my point. so now you say replace all 8 so i never have to worry.what if a pump leaks. or fuel return line leaks.it will not be covered. nor the labor.dont get the mind set there is an easy way to get around gm......i feal they know its an issue and should to give respect to the buyer after a proven failure and repair if paid buy the owner all parts and labor have some sort of warranty.remember i love d/max but gm will get it money out of you.. as tech we are trying our best to help you the owner.....

This sounds like the GM Service Plus policy.It is the same condition now for water pumps,a/c condensors and other parts.If you pay for the part and the dealer to install it then it will be covered for life.If for instance you get a water pump installed by a Service Plus Dealer!!and 50,000 miles later it goes out.You can take it to any Service Plus Dealer they will warranty the part and Charge the original installing dealer for the repair time.Has to be a service plus dealer though and not all dealers are.

the dealer in OH did tell me it was the same policy for water pumps, etc. maybe they are a service plus dealer.

I am sure the tech's can answer this one. Do GM dealers warranty the repairs they do? Kinda like Midas mufflers? All I know is if I paid a ton of money for replacing some or all injectors I would be pissed if they failed again shortly thereafter as some have reported. I would think there is some warranty on repairs performed. Dmaxallitech whats the real skinny???? Edited by: BigdaddyG

Everytime I hear that "like a rock" theme song I laugh my a** off.

Like a rock, yeah......

So I guess when I get work done out of warranty on anything (that will be a long time from now the rate we put miles on the truck) I need to make sure my Dealer is a Sevice Plus Dealer or find someone else. Do you get a certificate or something with the repair I wonder to document the warranty?

Repairs done at a GM dealer are covered for 12/12 period. GM has done away with the service plus program and is going to the "Mr Goodwrench" program. I dont know how that will effect the warranty on service plus items but I dont see a problem there.

Here is some additional information pertaining to eligible GM Parts covered by the limited lifetime guarantee at GM Service Plus Dealers. I received this info from my local Chevrolet dealer:

A/C Condensers, A/C Compressors, A/C Accumulators,

C/V Joint/Boot Seal Kits, EGR Valves, Fuel Pumps,

Fuel Injectors, Ignition Coils, Ignition Wire Sets,

Ignition Modules, Individual Ignition Wires,

New/Reman Starters, New/Reman Generators, Oxygen Sensors

Shocks/Struts, Throttle Body Injectors, Water Pumps

Great forum!
Note: the Service Manager will call me back tommorrow pertaining to the "injectors" and "fuel pumps." (Whether Diesel and/or Gas)Edited by: GMSUB20

GMSUB20....

Thanks for that information. Did the dealer define what
"limited" lifetime guarantee means. Just the cost of the
parts?

The part eligible for coverage will include parts and labor. However, just to be sure, the Service Mangager will get the part number on the Dmax injector, enter it in his computer and see if it is covered. This gentleman works extremely hard at customer satifaction. He will give us the info we seek.

If there is some official warranty, it should be available somewhere in writing.

Just received a phone call from the Service Manager at my local Chevrolet dealership and he confirmed that the Dmax injectors are covered under the limited lifetime warranty guarantee. He pulled the part number up and beside it was an asterisk, signifying a "limited lifetime warranty part."

As far as an official warranty in writing, I am sure the participating GM Service Plus Dealers can find that for you.

I ask the parts department about it also, and he handed me a copy of his flyer. "GM Goodwrench limited lifetime guarantee." Then down at the bottom it says "See us for complete details."
Have a great weekend!

Well now, that's nice of them, buy a set after 100K at $8k or more and never buy another set again.............take some of the pain out of it, but still gives me a headache. Now get that $8K down to about $1500 and we've got a deal!!!!

Wow..... Chevysrus,

I thought we could get a full set (8) of injectors
installed for about $5000 at the dealer?

When any one of mine fail.... I plan on replacing all of
them at that time if I'm over 100,000 miles.

Well $5,000 or $8,000 it's still too many damn zero's LOL


I added in the labor LOL

JBU

I just talked to a buddy of mine at the Local Chevy dealer. He checked and told me that all injectors are covered by the limited lifetime warranty. He is the service writer for the dealership. When he pulled up the part# they are included. He even checked with the guy who approves warranty work at the dealer.





Mike

I was at the dealer yesterday and the fleet salesman told me all the injectors come with a 250,000 mile warrenty, this just came in a memo he got the day before. I and I think this is for the old injectors to, those being 2003 and earlier durmaxes! Somebody check the validity of this statement because I don't know if its true!

TheMNkid wrote

<font color="red">I was at the dealer yesterday and the fleet salesman told me all the injectors come with a 250,000 mile warrenty, this just came in a memo he got the day before.</font>

Would you be able to ask him for a copy? That would be
the best thing to happen since sliced bread http://www.dieselplace.com/forum/smileys/Approve.gif Edited by: 56Nomad

Definatly, If you could get a copy and post it on the web for download (just scan it) it could help out many of us.

Let me get this straight :)..

The original part fails-you pay parts and labor to fix it.

Then if it fails again- parts and labor is covered?

That is the way I read it!

I guess I am out of luck. I had my injectors go out a 2200 miles and they only wanted to replced the bad ones not all but I talked them into it. But sice i did not pay for it they will still be covered by the original 100,000 warrenty. Darn

I was at the dealer yesterday and the fleet salesman told me all the injectors come with a 250,000 mile warrenty, this just came in a memo he got the day before. I and I think this is for the old injectors to, those being 2003 and earlier durmaxes! Somebody check the validity of this statement because I don't know if its true!


I have heard this as well, and a few other things that I wont dispell until I can prove them to be true.. Checking the validity of that as we speak

Would this warranty include trucks in Canada?http://www.dieselplace.com/forum/smileys/Confused.gif

I just don't see this happening. If GM puts this in writing with no exclusions.....my whole outlook of the injector issue will change for the better. Lets keep our fingers crossed.

Just moving to the top to see if anyone heard any more about this. I think we'd all sleep better if it was true. http://www.dieselplace.com/forum/smileys/Big Smile.gif

I was at the dealer yesterday and the fleet salesman told me all the injectors come with a 250,000 mile warrenty, this just came in a memo he got the day before. I and I think this is for the old injectors to, those being 2003 and earlier durmaxes! Somebody check the validity of this statement because I don't know if its true!


I have heard this as well, and a few other things that I wont dispell until I can prove them to be true.. Checking the validity of that as we speak











Any news yet, Eric? Several similar independent versions and a new TSB regarding injector replacement - sounds like a move in the right direction.


Kevin

helping keep this thread on top ... lots of inquiring minds want to know http://www.dieselplace.com/forum/smileys/Geek.gif


Jim

JEBar, ain't that the truth.

Yes, yes we do!! Time to spill the beans Eric...

Can someone post or link this new TSB regarding injector replacement?

Sure..it's right here in the TSB forum..


http://www.dieselplace.com/forum/forum_posts.asp?TID=5737&amp;PN=1

I read the TSB, but saw no mention of limited liftime or 250,000 mile warrenty.

It is not mentioned in the TSB. If you look back through the thread, several folks were told similar things by different service folks regarding injector warrantees. The timing of the TSB was just noted as a coincidence.


Kevin

<DIV>Hello Folks </DIV>
<DIV>I hope this new TBS. helps me .</DIV>
<DIV>They replaced 3 injectors in October at 80k. mi.</DIV>
<DIV>Now at 113k. mi. It's white smoke again.</DIV>
<DIV>Should I wait for clarification on this TBS before I take it in? </DIV>
<DIV>Also anybody know a good mechanic in DFW/Texas</DIV>
<DIV>area?</DIV>
<DIV>I've used Young for years but they took 7 days to complete</DIV>
<DIV>work the last time,and as I hotshot for a living it cost me quite a chunk of change in lost work.</DIV>
<DIV>Any advice would be appreciated.</DIV>

TTT. Any new news?

Call me a pessimist, but I think that GM will find some way to get out of their responsibility.

Call me a pessimist, but I think that GM will find some way to get out of their responsibility.

pessimist http://www.dieselplace.com/forum/smileys/Wink.gif

Thanks hoot....

ttt

So, is there any truth to the 250k mile warrenty? I think that is the reason this post keeps surfacing. http://www.dieselplace.com/forum/smileys/Big Smile.gif

Well, I havent heard anymore on the warranty to 250k, but I aint givn up hope yet. I know that the Lifetime warranty will not be in effect inless you payed for the injectors yourself, if replaced under warranty, they dont apply to the lifetime coverage, at least thats the norm under the old service "plus" stuff. The new tsb is a step in the right direction and the old injector part no is being phazed out and then new part no is same injector, but now sold in sets of 4, and of course, they are backordered already, we tried to order 24 of them and notta at this time

...the Lifetime warranty will not be in effect inless you payed for the injectors yourself, if replaced under warranty, they dont apply to the lifetime coverage...

This is the part that Burns My A$$!

There should be NO difference WHO pays for injectors when they bomb. If it's a bad design, it's a bad design, period - it's not our fault that the injectors suck.

There should be NO difference WHO pays for injectors when they bomb. If it's a bad design, it's a bad design, period - it's not our fault that the injectors suck.





Hey they build these trucks, or any truck, to break down if they didn't we wouldn't buy new ones, the assembly lines would be shut down, all the mechanics would be out on the streets and the entire North American economy would be pushed into a downward spiral. That would be unpatriotic. GM is just doing thier part to keep the economy going. http://www.dieselplace.com/forum/smileys/Geek.gifEdited by: Dmaxcan

Hey Eric ..my parts man told me that the four packs had to be ordered by VIN which I understand, but also said that only a set of eight were allowed per shop until the bad set of 8 were returned.. Then if needed another set would be sent out for another VIN. Have you heard this?

tanner, havent heard that on ly 8 allowed at a time, but I was aware of the VIN thing, we pulled VINS of the lot and ordered em that way to avoid down time waiting if one comes in. Its nice to pull them off the shelf

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i was just advised today that i had 2 bad injectors http://www.dieselplace.com/forum/smileys/Throw Up.gif...the shop that does my work is very nice and service a WIDE range of diesels...the shop foreman told me that it is now gm's policy to replace all eight injectors...when they first worked on my truck he pulled a warranty service history...it's SIX pages long!...i have an '01 2500HD CC SB 4x4 gold edition...it was originally sold in canada...it's already had 2 injectors replaced http://www.dieselplace.com/forum/smileys/Dead.gif...


when i get my baby back, i will ask him what the warranty is, and any other infor he knows about this...he's a good guy, and is very forthcoming with info...


love this forum...have learned LOTS!


wayne</TD></TR>
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tanner, havent heard that on ly 8 allowed at a time, but I was aware of the VIN thing, we pulled VINS of the lot and ordered em that way to avoid down time waiting if one comes in. Its nice to pull them off the shelf


So, somebody's going to buy a new truck off your lot and the GM computer is going to show that it's had injector replacements?http://www.dieselplace.com/forum/smileys/Ermm.gif Only cool if they get the "lifetime" warranty on the current injectors!http://www.dieselplace.com/forum/smileys/Confused.gif

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i was just advised today that i had 2 bad injectors http://www.dieselplace.com/forum/smileys/Throw Up.gif...the shop that does my work is very nice and service a WIDE range of diesels...the shop foreman told me that it is now gm's policy to replace all eight injectors...when they first worked on my truck he pulled a warranty service history...it's SIX pages long!...i have an '01 2500HD CC SB 4x4 gold edition...it was originally sold in canada...it's already had 2 injectors replaced http://www.dieselplace.com/forum/smileys/Dead.gif...


when i get my baby back, i will ask him what the warranty is, and any other infor he knows about this...he's a good guy, and is very forthcoming with info...


love this forum...have learned LOTS!


wayne</TD></TR>
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Wayne, sorry to hear this! How many miles on the truck now and how many the first time the injectors were replaced? Do you have secondary fuel filtration? And thanks for the offer to help with the air filter testing. I do appreciate it. SPICER

Idle chatter is right, that was what entered my mind right away, that running the vin on that new truck would then say it got new injectors.. Except there would be no work order, just that injectors had been ordered? So the new owner will be looking in the glove box for his spare set of injectors...http://www.dieselplace.com/forum/smileys/Confused.gif

Hey guys, I just got my truck back monday after having all the injectors replaced. At first they found one bad, replaced it and then found 2 bad on othr side. They told me GM would only allow them to replace the bad ones since I only had 2200 miles on it. i protested very hard with the owner of the dealer as i am a good customer. He had the service manager call and they got GM to acknowledge there was a problem with their injectors. They now have a new supplier and I have the new ones. Truck is running great and GM put the TSB out to replace all on one side. Sometimes it helps to speak up. I am now running a lubricity additive thanks to "dmax lover". I do know one thing it is not a good idea to order injectors on new trucks if they don't need it. It would look bad on the new owners mind and the service record and i know if I bought a truck that said it had new injectors and it did not I would raise a big stink about it, I am hoping for a long drive now.
Bill

Bjay177, What is the build date on your truck? An LB7 or LLY?

8/03 was the build date but did not buy till 12/31 so it is an LB7.

pony driver or anyone: is there a way besides going to the dealer to look up what has been done warranty wise on your truck? I bought mine used with about 45k miles and after pony driver's experience, I would like to know if/what my truck has had done to it...


Thanks! Jason

I thought this TSB should have cover all injectors...

Service Engine Soon (SES) Light, P0087, P0093, P1093, Low Power, No Start, Hard Start,
Fuel in Crankcase (Replace All Injectors-New Strategy for High Fuel Return Rates)
#04-06-04-007 - (02/18/2004)

pony driver or anyone: is there a way besides going to the dealer to look up what has been done warranty wise on your truck? I bought mine used with about 45k miles and after pony driver's experience, I would like to know if/what my truck has had done to it...


Thanks! Jason





With your VIN# I can get your warranty history for you.

Anybody got any new info on the injector warranty issue ?? There`s been a lot of posts about dealers telling someone this and another dealer telling someone that, but has anyone got anything in writing yet ? I`ve got a good friend that just paid $5500 for 8 new injectors at 114K miles and his dealer didn`t know anything about a warranty. I told him I would check and see if anyone had any updates. Eric, have you heard any news ? Nick, anything new out in CA. ??





Jomar

The TSB was posted by GMCSID on Feb 24th. Check the link out below.


Topic: Replace All Injectors-New Strategy for Hi (http://dieselplace.com/forum/forum_posts.asp?TID=5737&amp;PN=2)

BigMoe


Yes,I`ve read that TSB. What I am talking about is if your truck has over 100,000 miles on it and YOU have to pay for the new injectors, some members have previously stated that GM will warranty the new injectors for life. I am trying to find out if there has been any confirmation of this.








Jomar

Jomar.......

All the confirmations have been verbal. No one has
provided written documentation of this warranty http://www.dieselplace.com/forum/smileys/Confused.gif

If this life time injector warranty is real, someone negotiating with a dealer on a new Duramax might be able to put the squeeze on the sales person to provide a hard copy in order to close the deal (only way I am buying this truck is if GM shows me something that says they are standing behind replacement injectors). It may well be rumor / fiction, though, surely someone would have been able to turn up something in writing by now if it were true. Edited by: srode

I think it`s just a rumor, misunderstanding, or plain old BS. If it were true, some of us would be able to find out about it or there would be a TSB put out. The people I talked to at Chevrolet are pretty well in the loop and they don`t know anything about it, so I guess we can all just forget about it. Maybe it`s the F##D or D#$%e guys just trying to yank our chain.





Jomar

As timing would have it, i talked to another GM dealer toady. this one is in OH. i was told the duramax injectors are a "lifetime part" if purcahsed and installed by a GM dealer. GM will warranty the injectors for LIFE and the dealer is required to pickup the labor tab. so that's the second dealer who has mentioned this. i'm starting to believe its true....





I was at the dealer yesterday and the fleet salesman told me all the injectors come with a 250,000 mile warrenty, this just came in a memo he got the day before. I and I think this is for the old injectors to, those being 2003 and earlier durmaxes! Somebody check the validity of this statement because I don't know if its true!


I have heard this as well, and a few other things that I wont dispell until I can prove them to be true.. Checking the validity of that as we speak








Some GM guys seem to have different info. Unless Nick and Eric are F##D or D#$%e guys http://www.dieselplace.com/forum/smileys/Wink.gif.

Doesn`t look like we`re going to get any feedback on this so I suppose it`s a dead issue.





Jomar

Lifetime would be good, but these days isn't "lifetime" contractually something like 7 years max?

It used to be that GM would warranty ANY repair done at the dealership for life. Parts &amp; Labor. This was an ad campaign several years ago, and I'm wondering if waht you are hearing is a sort of extension of this program. F%$D started it, and GM came on line to combat it. I guess they needed something to justify what they charge for their work.


How about $65.00+ for an Allison Spin Off change? Amazing, isn't it?http://www.dieselplace.com/forum/smileys/Throw Up.gif

What I was told today is that if you have injector problems before 100k, all are replaced. After 100k, you pay $$ and you get 12/12 warranty. And I was also told that if anyone was told different, they had been talking to the wrong people.