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: Chevrolet Quality


dz302
05-02-2011, 02:14 PM
What happened to chevrolet quality ? I can tell you quality control has hit an all time low in my opinion. The truck is a 2011 Chevy 2500 HD LTZ with 500 miles. At the 500 mile mark on my way to early morning Spring Gobbler hunt. The "Check Engine" light came on and the truck started running real poor and had a terrible motor vibation. ONSTAR service informed my that one or more of the cylinder(s) was not firing. Service Dept. found ALL injector connections not fully snapped/locked/engaged together and the number two injector connector fully disconnected causing the rough running deisel and the check engine light. While service was looking at my truck he noticed by accident that NONE of the hardware holding the exhaust was tightened. Ther entire exhaust system and all of its assocaited hardware was only finger tight. I won't even get into the 450 miles of DEF problems this past winter ....What's next Chevy ? I want a "NEW" truck Chervolet. This one scares the crap out of me !!!!! :rippedhan I I think I'll take my cash eslewhere in the future.

Duramax-LMM
05-02-2011, 03:01 PM
Monday build? Also bought my 2007.5 in the first year of production - you rarely even met another NBS truck on the road in May of 2007..........

But in 45,000 miles and four years have never had any unfinished build issues like yours.

Replaced the crappy OE shocks with Bilstein yellows. Replaced the lint collector cloth interior with KatzKin. Water-based paint chips easy. Tranny lines starting to seep as they do on all GM trucks........

That's about it - Love it. Even gets 19mpg hand calc on the highway empty, can't complain there.

;)

heymccall
05-02-2011, 03:58 PM
What happened to chevrolet quality ? I can tell you quality control has hit an all time low in my opinion. The truck is a 2011 Chevy 2500 HD LTZ with 500 miles. At the 500 mile mark on my way to early morning Spring Gobbler hunt. The "Check Engine" light came on and the truck started running real poor and had a terrible motor vibation. ONSTAR service informed my that one or more of the cylinder(s) was not firing. Service Dept. found ALL injector connections not fully snapped/locked/engaged together and the number two injector connector fully disconnected causing the rough running deisel and the check engine light. While service was looking at my truck he noticed by accident that NONE of the hardware holding the exhaust was tightened. Ther entire exhaust system and all of its assocaited hardware was only finger tight. I won't even get into the 450 miles of DEF problems this past winter ....What's next Chevy ? I want a "NEW" truck Chervolet. This one scares the crap out of me !!!!! :rippedhan I I think I'll take my cash eslewhere in the future.

Don't question GM, as the connectors and bolts were designed well enough. Just simply thank the UAW workers whose responsibilty it was to PROPERLY assmble the parts in fron tof them.

clund21
05-02-2011, 05:37 PM
Don't question GM, as the connectors and bolts were designed well enough. Just simply thank the UAW workers whose responsibilty it was to PROPERLY assmble the parts in fron tof them.

And therein lies the problem...

I think GM has significantly stepped up the quality of their products in recent years but if it isn't put together correctly, the end result for the consumer is the same.

I say this based off of my 06, which I really do love but there are just some quirks that you shouldn't have to deal with (Blower resister, interior rattles, and the dreaded rust). My old vehicle is an 02 4Runner with zero interior rattles, zero replacement interior parts, and OE ball joints and tie rod ends AND minimal rust...all after 250,000+ hard miles.

I'm not bashing Chevy, I just think that they do have a ways to go whether its in the design/engineering department or assembly line.

1tonchev
05-02-2011, 11:01 PM
Amazingly, I find it just the opposite. The newer vehicles have much better fit and finish than older ones.

dz302
05-03-2011, 06:24 AM
Amazingly, I find it just the opposite. The newer vehicles have much better fit and finish than older ones.

I have no problem with the fit or finish............looks great and fits perfect. Just doesn't run most of the time but it looks great sitting at my dealer waiting to get repaired.

hogracer3d
05-03-2011, 08:47 AM
100's of things could have happened, somebody was sick that day and a lesser trained person filled in, had some sort of emergency, etc

Certainly the exception and not the norm

I will buy Chevrolet vehicles until I die, or they are no longer available

Never had a bad one, doubt I ever will

domano 68
05-03-2011, 11:07 AM
Monday build?

I don't know if that qualifies any longer as a reason. I believe the factories are running three shifts a day seven days a week. Some shifts are 5 days a week, some are 4 days a week, some are even 3 days a week. So I do not know if a true "Monday" excuse can be used any longer because Monday may not be the start of the week for everyone working that day.

jmrkav
05-03-2011, 08:01 PM
Don't question GM, as the connectors and bolts were designed well enough. Just simply thank the UAW workers whose responsibility it was to PROPERLY assemble the parts in from tof them.

Your prejudices and bias is showing, again. You don't now what happened in this situation.

I have found the new vehicles to be head and shoulders above previous trucks and unlike heymccall, I know that much of that is due to better working conditions, parts, engineering. And managements willingness to give the workers the tools and the ability to take their concerns to someone in management that can get them resolved. The UAW has been pressing for this for years. When I left the plant we had instituted a direct phone number between the guy on the line and quality control. And it's paying off.

That said, something obviously happened but unlike heymccall, I know that in any human endeavor things can and do go wrong.

heymccall
05-03-2011, 08:22 PM
Your prejudices and bias is showing, again. You don't now what happened in this situation.

I have found the new vehicles to be head and shoulders above previous trucks and unlike heymccall, I know that much of that is due to better working conditions, parts, engineering. And managements willingness to give the workers the tools and the ability to take their concerns to someone in management that can get them resolved. The UAW has been pressing for this for years. When I left the plant we had instituted a direct phone number between the guy on the line and quality control. And it's paying off.

That said, something obviously happened but unlike heymccall, I know that in any human endeavor things can and do go wrong.

I know shit can happen...It always does. In this case, both the assembler and the dealer's PDI guy dropped the ball. Bias, my ass, I still give GM over $100k a year.

So, for the volume of parts, the amount of engineering, and the sheer number of suppliers, they're not bad trucks at all. Miles ahead of the other light truck choices, BUT, GM's distancing of themselves, knowledge wise, from the consumer (ME) and the dealer really make a great product into a pile of shit. When I know more about the trucks than any three dealers, and repeated, early mile failures still occur, it is very frustrating.

I'll stick to my Hyundai, thank you.


BTW, jmrkav, how much do you really know about the trucks? Setting aside post counts, how many of your responses have actually helped others on here to save money and/ or keep their truck running? Pick on someone else, because my input on most of my responses is positive and helpful, unlike yours. It would appear that you are not a mechanic, nor a technician. Just a parts changer.

jmrkav
05-03-2011, 08:43 PM
I know shit can happen...It always does. In this case, both the assembler and the dealer's PDI guy dropped the ball. Bias, my ass, I still give GM over $100k a year.

So, for the volume of parts, the amount of engineering, and the sheer number of suppliers, they're not bad trucks at all. Miles ahead of the other light truck choices, BUT, GM's distancing of themselves, knowledge wise, from the consumer (ME) and the dealer really make a great product into a pile of shit. When I know more about the trucks than any three dealers, and repeated, early mile failures still occur, it is very frustrating.

I'll stick to my Hyundai, thank you.


BTW, jmrkav, how much do you really know about the trucks? Setting aside post counts, how many of your responses have actually helped others on here to save money and/ or keep their truck running? Pick on someone else, because my input on most of my responses is positive and helpful, unlike yours. It would appear that you are not a mechanic, nor a technician. Just a parts changer.

So this forum is strictly for technicians? Just keep you union hating comments to yourself, this isn't the place for them. If you will do a little research you will find that YOU are the one that an never misses an opportunity to attack Gm and the UAW. Almost to the point of being a mental condition.

And I don't care how many you have helped.

Canadian Cowboy
05-03-2011, 09:14 PM
:break: :break:


CC

crackers
05-03-2011, 09:16 PM
I have 2009 LMM----After 6 months the paint on all 7 steel rim started comming off ---both front and rear chome bumpers rusted --rear emblem got water under it ----this year its 1 1/2 years old --all 4 plastic wheel covers the chrome is shot and peeling----and another emblem has water in it--- the dealer fix and replace every thing ---but THERE'S NO QUAILTY ---probley made in CHINA :mad::badidea: --BUT nothing like you been talking about --so far:rolleyes:---

heymccall
05-03-2011, 09:32 PM
So this forum is strictly for technicians? Just keep you union hating comments to yourself, this isn't the place for them. If you will do a little research you will find that YOU are the one that an never misses an opportunity to attack Gm and the UAW. Almost to the point of being a mental condition.

And I don't care how many you have helped.

The forum is for ALL of us. My first response helped the OP direct his frustrations to the responsible party.

I'm just telling it like it is.

According to the OP,
The injector connectors were not seated.
a)Was it not a union worker who assembles the engine into the truck?
b)Was it not a union worker who assembled the engine prior to Dyno testing in Moraine Ohio?
The exhaust system had loose fasteners throughout.
a) Was it not a union worker who installs the exhaust sytem into the truck?

If those parts were not installed by a UAW or IUE-CWA union worker, I'll apologize.

jmrkav
05-05-2011, 03:45 PM
Point is YOU don't know what happened in this case and neither do I. Immediatly you jump to unfounded conclusions to push a vendetta you must have against unions. You certainly aren't the only one on this forum or even the worse. This may be impossible to believe for you but many of us at Gm are very proud of what we do. I know you are smart, hard working and yeah good looking too, but many of us, little people, are just as hard working and dedicated. I'm proud of this truck, proud what this industry means to the country I live in. I'm proud of what my union has contributed to the safety and economic well being of the the country I live in. I'm proud of the part I have played in this.
I guess we are stuck with each other unless the moderaters decide to make this a union hating website.

k8do
05-05-2011, 09:20 PM
Dz302, have you kept a written record of the issues and downtime... Review the lemon law... You may have a basis for demanding a new vehicle that meets the law... Start the process, if for no more than getting GM Central office to pay attention to your problems...

PrivatePilot
05-06-2011, 07:03 AM
Moved to Warranty Issues & Recalls forum.

dz302
06-09-2011, 09:56 AM
Dz302, have you kept a written record of the issues and downtime... Review the lemon law... You may have a basis for demanding a new vehicle that meets the law... Start the process, if for no more than getting GM Central office to pay attention to your problems...

Yes. I keep excellent records on all of my equipment. Not my first clambake with equipment that wasn't right or as it should be. I own and operate large scale earth moving business and this is just one additional problem that i neither wanted or expected. Quality across the board is dropping while the price tags keep rising.

crackers
06-09-2011, 12:42 PM
Yes --on all you guys have written about --there is no quailty to much of anything these days----its a throw away world----to bad chevy cant make quailty chome things---for our trucks-----