Buy or not to buy 6 yr/extended warranty [Archive] - Diesel Place : Chevrolet and GMC Diesel Truck Forums

: Buy or not to buy 6 yr/extended warranty


bayoubengal
10-03-2010, 12:32 PM
When we purchased our truck, the finance guy was trying to sell us a six year warranty package and a maintenance package (only good at dealership and limited).

He threw out so many numbers I am still baffled. At this point I am not really sure maintenance is included in this last quote. But it came to about $37 per month or about $2220 for 5 years. We have 0% so there is no interest.

I realize even though they are calling it a 6-yr warranty, this is an extended warranty. We already have 3 yrs. He explained the powertrain warranty only covered lubricated parts.

We turned it down, but since we didn't take possession of the vehicle he wants to re-negotiate when we return to pick up the vehicle.

My gut says not to buy, since I have never really believed in extended warranties. But these days things just aren't made to last like they used to be.

Thoughts or advice would be greatly appreciated. He hit me cold, and I wasn't prepared for his pitch.

:confused:

kgt
10-03-2010, 12:43 PM
how long are you keeping it?
in canada you can buy gmpp…(the ONLY warranty to buy, trust me 16 years at the gm dealer has shown me that) as long as there is factory warranty still in place, that way if its a turd you can buy ext. warranty, I bet the truck will be fine. Extended warranty is never as good as factory, they never cover trim, water leaks etc,of course brakes are not covered or anything that is a maintenance item.
5 years or 100k is the base powertrain warranty it covers all the big stuff, and it covers more than internal stuff, get them to give you the list, i think it covers wheel brgs, never mind the engine warranty.

Again only buy GMPP extended warranty…regardless of the sales pitch.

tbrowne
10-03-2010, 01:53 PM
Extended warranties are great money makers for the dealer, but not so good for you. If it doesn't fail in the first three years it will probably last for more than the six offered. You're basically paying in advance for repairs you will probably never need.

ElephantNest
10-03-2010, 02:58 PM
I've got a nice ext warranty through my Geico insurance, was I think an extra $6 a month or something crazy like that. I would have been nuts to say no, and they cover all kinds of things, with a small deductable.

magicview
10-04-2010, 08:36 AM
I just bought a 2007 escalade friday and the dealer was doing the same run around too. They must get some incentive money for selling those warrienties and service deals. He said are you prepared to pay if anything major breaks down? I simple said "Don't you know repairs are 100% tax deductable?" haha He didn't know what to think after that. I agree that if it doens't have problems in the first 3 years it probably won't have anything major after that.

FROGMAN524
10-06-2010, 08:32 PM
ONLY buy an extended warranty if you know that you are not going to do ANYTHING to alter the truck from stock. Dealers find anything to deny warranty claims especially when your truck isn't stock. I mean if you put a curb feeler on the right rear fender and your transmission explodes, they'll probably void your warrantly

Kawtipping
10-09-2010, 12:12 PM
My suggestion would be to go and talk to your servicing dealerships service department. Find a service writer and tell him you are looking at buying a new vehicle, and would like to know his thoughts on the warranty. If you listen to only the sales/finance guys, you will get a pitch. If you talk to the guys that have to deal with the problems the sales/finance guys create, you will get a better picture.

Also, as mentioned, if you are going to get an extended warranty make sure you only get the GMPP. A dealer that offers their own extended warranty does not guarantee that they will still be in business when you need to use it! The GMPP is put out by GM and will cover almost everything that the 3/36 warranty covers...and it is good at any GM dealer. On a related note, the GMPP costs roughly the same as what the dealership is trying to sell you.

Bartman432
10-09-2010, 12:24 PM
I also would say no on buying that extended warranty. Now if it was a Ford or Dodge you would have bought, then by all means buy all the warranties you can get. :D

8100 Power
10-09-2010, 02:02 PM
I didn't feel it was worth it. And, I'll probably void my factory warranty anyways..

SS Crew
10-09-2010, 05:01 PM
I keep my vehicles for quite a while, so I go the extended warranty route. If the A/C compressor takes a dump at 80,000 miles, you're covered. If a sensor goes out at 37,000 miles, you're covered - if you don't have a warranty to cover that, they could charge you all sorts of $$$ trying to track it down. If your trans keeps limping on you, you've got that covered too. If your nav or DVD player goes out, you've got that covered - a replacement of one of those items will put you in the break-even point and everything else is a bonus.

Even though the warranty is close to $2000 (less if you shop it online, you don't have to get the GMPP from your dealer), I feel it will pay off in the end and I'll come out on top.

todd8471
10-10-2010, 01:15 AM
Like some others have said i would defiantely get the GMPP. I bought one of the off brand extended warranties on my last truck (company named EQUIS) and it is nothing but a pain in the A$$.

transferred
10-10-2010, 11:40 AM
You can change shocks but nothing to do with the engine/exhaust if you want to keep your warranty...but the new trucks are so powerful and come with fairly big tires and rims so shocks are all that needs changing....if you want to keep this truck for 6 years then YES, I'd get the warranty but remember it's NEGOTIABLE so look to save about $200-500 off his price...but make sure it's official GM and not a worthless dealer warranty...those scammers will try anything and they even make GM look somewhat honorable

LWATSON
10-10-2010, 04:48 PM
Extended warranty's aren't worth the money. In order for the warranty to be profitable for the people selling it someone has to lose and it isn't going to be them.

FROGMAN524
10-10-2010, 06:19 PM
It's just a bet, you're paying a lot of money betting you'll lose a lot of money in maintenance and failures. Obviously, there are lemons out there but many do not have problems otherwise the company would not sell the warranty in the first place.

RCSLINC
10-12-2010, 07:19 PM
ONLY buy an extended warranty if you know that you are not going to do ANYTHING to alter the truck from stock. Dealers find anything to deny warranty claims especially when your truck isn't stock. I mean if you put a curb feeler on the right rear fender and your transmission explodes, they'll probably void your warrantly

believe in the statement above.:mad:

Kawtipping
10-12-2010, 08:17 PM
Extended warranty's aren't worth the money. In order for the warranty to be profitable for the people selling it someone has to lose and it isn't going to be them.

It's just a bet, you're paying a lot of money betting you'll lose a lot of money in maintenance and failures. Obviously, there are lemons out there but many do not have problems otherwise the company would not sell the warranty in the first place.

Another way of looking at it is that it is insurance against something happening. Insurance companies pocket lots of our money, and usually do not have to pay much out...but when they do pay for something, it is worth it to the person insured (although not normally to the point of $$ paid in). Wait until close to the end of your factory warranty, then think about buying the extended. If you think it is worth it at that point in time, then get it.

Ted308
10-13-2010, 12:05 PM
Depends on what you do with your truck, I put on a lot of ranch miles which doesn't help. I paid 2,200 for my 5 year and it paid out over 8,000 in repairs since parts are so expensive. This was on my lly.

speleojeff
10-17-2010, 01:17 AM
Ummm...what I've heard is that the dealership may try to get cute with you about 'saying' you did something to void the warranty, but they have to actually prove that, and you can take them to court, if you want to go through all that, but usually the aftermarket companies have beaten down the dealerships from this little game they try to play. Ask the company you are buying your gear from about warranty voiding and if they'd go to bat for you.

dmax3500
10-17-2010, 12:50 PM
I've got a nice ext warranty through my Geico insurance, was I think an extra $6 a month or something crazy like that. I would have been nuts to say no, and they cover all kinds of things, with a small deductable.
ive got the gieco coverage too,, they bought me a new tranny in my 02' ,right from chevy ,i'll never go to an other ins company gieco is great

johndeerrm
10-18-2010, 06:14 PM
IMO, that warranty is probably costing them $700-900. Offer them $1200, take it or leave it.

woodchuckcanuck
10-18-2010, 10:05 PM
Ive never bought a ext warr before for a new rig and I normally keep them 6- 10yrs or more. From yr 4 to yr 9 I can say I easily spend +500 annually on repairs. So, at $2200 up front, tht works out to about 375 a yr. Likes been said, think of it like insurance. I have to go get mine tomorrrow and never gave a thought to ext warr. glad I read this thread. Something else to think about! Albeit, I'd rather buy the ext warr later near the end of yr 3 if that's possible. Given the fact we only drive about 8000 miles a yr, the truck won't be barely broke in by yr 3. :)

SS Crew
10-19-2010, 10:48 AM
You can purchase an extended warranty anytime during the basic warranty coverage, but if you purchase it before 12 months or 12,000 miles it will be cheaper. After that the pricing starts to go up.

Check online for pricing on the GMPP there are a few sites out there that are really cheap. Get that pricing then tell your dealer that you can get it for $X from Y and see if they can beat that price, if not, just tell them that you will get it from Y - they'll usually cave in.

Coolbreeze
10-20-2010, 11:32 PM
So I'm surprised nobody has mentioned this. Look very carefully at either a GMPP or an aftermarket warranty. Usually the aftermarkets cover a "Breakdown" which means you broke down. They also don't cover "wear items" . Put those two together and you either have to have a trans or a rear flat blow up before you get them paying for something. Maybe a water pump or and egr but I would always stick with a GMPP---- ALWAYS!!!!

NorCalDMax
10-21-2010, 02:27 AM
Bought the extended warranty on my last 2 Chevy's, 1999 Suburban, 2005 Dmax and it paid for itself both times and then some. Bought the extended on my 2011 3500 Dually too. Any little electrical issue is $1000 these days

woodchuckcanuck
10-21-2010, 04:54 AM
I bought the GMPP at the time we bought it from the dealer a couple days ago. The cheapest is to get it at the time of of vehicle purchase. It costs a couple hundred more after that. I got another 3 yrs, so 6 yrs bumper to bumper on everything except brake pads. Cost about $2100 so that's 700 for each year 4,5,6. Insurance and piece of mind.

killerants
10-23-2010, 02:43 PM
i wasnt sure when i got my truck so i just got it cause you can always canel it. i got the gmpp for 1700. still thinking about canceling it thou.... But i want to lift my truck so i should not have got it..

Rader2146
10-31-2010, 04:58 PM
Moved to Warranty Issues & Recalls.

aka108
11-07-2010, 05:10 PM
I've owned vehicles for 58 years. Probably spent 10K dollars in actual repairs over that time. If I had purchased insurance on all the vehicles over those years it would have been a hell of a lot more than 10K. Sales commissions on those maintenance agreements can run upwards of 50% to the sales person. A few people come out ahead now and then but if these policies were not winner for the insurer they would not be sold.

woodchuckcanuck
11-07-2010, 10:16 PM
If I read that correctly, and did the math, you spent on average, $172 a year. Lucky you to be blessed with such a low maintenance record.

rkassl
11-29-2010, 09:43 PM
I agree. We will be keeping our new 2011 for a long time, I feel that the extended warranty is worth it. At 39000 miles a new power seat replacement will pay for the initial expense.

Really it is a personal decision, no body is wrong.

GMC Denali HD
12-23-2010, 04:31 PM
I went with an extended warranty, although in the past I avoided them like the plague. I went with 7 years/100,000 miles. Since I am not a high miler, that gives me an additional 4 years of coverage on the truck and 2 years on the drivetrain (original is 3 years on the truck and 5 years on the drivetrain) My reason, all of the new electronics. Little things like seat motors, mirrors electronics, control modules, Navigation, I could go on and on. If you buy a loaded truck, it makes more sense. I got the extended warranty on my last vehicle, one of the most reliable vehicles on the market, and so far I am ahead about $200 and I have 2 years/30,000 miles left on the warranty. Some of it is peace of mind. Also almost all of the warranties are transferable, that can be a big deal if you sell the truck.Yep, I use to be in the "don't buy camp" but things change and the internet has made the process more competitive.

gasburninav
12-24-2010, 10:34 PM
If you feel the need to buy the warranty, tell the dealer that you will pay $100 over cost. In the book they have, they will show you the warranty packages and costs, in the back of the book, it has the price the dealer pays. If you give them 100 over cost, they are still making easy money.
I did this when we bought my wifes trailblazer, we got a 5 year extended warranty for about 1/2 what the initial price they quoted.
I told my dad about this when he bought his 'vette, and he told the dealer that he would buy the warranty for $100 over dealer cost, and they accepted without question and problem.

Also, the most important thing to know about the warranty is if it is an inclusion, or exclusion package. An inclusion will list everything that is covered, if it is not on contract, you are sol. an exclusion is the kind I prefer, because it will explicitly express what is not covered.
Most of the better exclusion warranties won't cover wipers, windshields, spark-plugs and other consumables, but everything else is....YMMV
bottom line is: do your research!

Duramax-LMM
01-03-2011, 11:47 AM
Question:

Does the GMPP exteneded warranty cover the leaky tranny cooler lines we all have or will have?

Even though my 2007.5 is way out of the 3yr bumper to bumper - they keep sending me the extended warranty sales pitch in the mail. I have one now that says the offer is good until Jan 8th 2011.

But then why bother having the OEM tranny lines replaced with OEM....... They will just leak again from what I read here on DP......... Might as well pay for better aftermarket tranny lines........

;)

diesel geezer
01-03-2011, 05:41 PM
My understanding is that you can purchase a factory GM Warr. at any time, even after the 5yr. 100K expires subject to a dealer mechanical inspection. If you trade the vehicle off with a sizable portion of the warr. still left, you can get a decent refund.

kgt
01-03-2011, 06:36 PM
I have yet to see a gmpp plan( or ANY plan) cover trans lines in my years at the dealer.

Duramax-LMM
01-08-2011, 12:56 PM
Closer look at that letter - that offer is one of the "scam" like companies - not GMPP. Even though it has my servicing dealerships name on the letter. No return address, just a toll free number that is NOT the dealership........

So the stealership is selling our names to 3rd party warranty companies........ Ain't that sweet.......

:rolleyes:

Ptnomore
01-12-2011, 12:04 PM
I'm on the fence about buying one for my '08 LMM. I'll be picking it up from the dealer today after getting a new Boost pump, PS pump, brake master cylinder, Clearance Light and Window control unit installed.

It now has 34,850 miles on it, only about 1,000 miles left on the bumper to bumper.

I purchased the Ext warranty for my last 3 trucks that were not GM, and Always bought them straight from the manufacturer. The first led me to arbitration twice before the lemon law took affect, the second and 3rd never seemed to cover what was broke, the last was theball joints (at 50,000 miles) and cracked turbo cooler at 80,000 miles, and that was a WELL known issue that Ford told me was not covered. So when my new GMC came in, I made sure to drive by and show them how that decision panned out for them.

No way was I going to buy one with this truck, had really good luck with till now. And naturally, the timing of these latest repairs has me nervous.

Damned if you do, damned if you don't.

GMC Denali HD
01-12-2011, 12:28 PM
I'm on the fence about buying one for my '08 LMM.
No way was I going to buy one with this truck, had really good luck with till now. And naturally, the timing of these latest repairs has me nervous.

Damned if you do, damned if you don't.

I am with you, I am also on the fence, I also have bought warranties in the past from the manufacturer. My experience has been good. My Lexus warranty was never used and I got a 80% refund when I sold it. My Ford warranty ended up saving me nearly $2000 over the cost. My most recent Toyota warranty just paid off replacing the Nav unit (warranty cost $1075, repair cost $1800) and there is 30,000 miles and 3 years left on the premium warranty.

Keep in mind all of these cars and trucks were good vehicles, and the warranties still paid off. And all of these warranties were factory backed, not independent.

I just bought a GMC and in my moment of "duh" I agreed to an extended warranty sold through Fidelity. It was about 15% less than the GM warranty. I will be canceling the Fidelity warranty within the 60 day period due to the reports and reviews I have read on forums. I was talked into the policy because it had a longer term than GM, but I also knew I could cancel.

Bottom line, with all of the electronics on these new trucks, I will buy a GM extended warranty. I recommend getting the zero deductible, it keeps them from playing games with you if warranty involves multiple issues. And take the car rental, the warranty adjuster will be on the service department to get your truck finished to reduce the rental costs.

gparrish
04-15-2011, 10:46 PM
Tiger fan here too. The extended warranties are pure profit for the dealers, with the exception of the GMPP. When I bought my 2005, I also considered buying the extended warranty, but wanted the GMPP, that would work at any GM dealer that was capable of servicing my truck. While there were posts and rumors about a guy somewhere who would sell you a GMPP extended warranty no matter where you bought your truck, I was never able to find anyone who would sell me one for less than about $2000.

Over the first 5 years/100,000 miles I have had the following problems with my truck that I have had to repair.

starter $203.99

That's it.

I plan to replace both front wheel hub assemblies tomorrow morning, and maybe the passenger side axle seal that has started to leak. As of 5 April, 2011, my daily maintenance costs to operate the truck are $1.54. That figure includes tires, batteries, oil, filters, oil analysis a couple of times, replacement parts, etc. I have about 110,000 miles on the truck.

You should do what makes you comfortable as far as buying the extended warranty, but I can see by tracking my expenses since 17 April, 2005 when I picked the truck up from the dealer, that you are helping to buy the dealer/salesman/finance manager a new boat/ATV/etc. by buying their extended warranties.

Parts expense post 5 years/100,000 miles:
(2)front hubs $147.79 ea.
front diff oil seal $ 15.80

WV Ridge Runner
04-16-2011, 12:38 AM
If you do yoru research they can be a good deal... I got an extended warranty on my 03 for $1,100. It took it out to 7 years and 100K miles, bumper to bumper. I had over $7K in repairs covered. The only thing they ever denied me was the front hubs, but it was lifted and I didn't argue... With the last round of repairs (water pump, trans leak and t-case leak) I did have to prove that the speedo had been re-calibrated when I put the 35" tires on. I was asked to show a receipt for the recalibration within 1,000 miles of the tire install. I had never recalibrated the speedo, so we came to an agreement that since i lifted the truck at about 42,000 miles, the warranty would expire at 97K indicated miles...

rkassl
04-16-2011, 10:03 AM
My 2011 Dmax is such an expensive and complicated piece of equipment that I had no reservations in purchasing an extended warranty. On my 2004 LLY I had some serious problems with the power leather seats. This one event more than paid for the cost of the warranty.

Nobody is right or wrong on this subject, it is a personal decision.

Dmax 5th Wheel
04-16-2011, 06:31 PM
I got it for the BS stuff that will go out. Power door, power window, etc...
My extended warranty I got from talking to a great service writer @ the dealership. Covers a lot yet its not the GM warranty. Talk to a service writer & get all the info.

KevinsDMAX
04-19-2011, 01:05 AM
I buy an extended warranty for just about every vehicle, sometimes it pays for itself, sometimes it doesn't. But it usually allows me to keep the trucks a little longer because it helps me play mind games with myself to keep it because it doesn't cost me anything to continue to drive it.

Kevin

damaxximum
06-01-2011, 06:37 PM
i modified the GMPP to fit my driving (4yrs/100k) they dealer fixes anything for a $100 deductible. the deductible doesn't go into effect until the 3yr/36k warranty expires. my dealer (sharrett of hagerstown, md) is the best. i got the ext. because it's diesel (expensive to fix) and the new def. money well spent in my opinion. i drive 30k a year so to go beyond 4yrs wasn't needed.