Cant Load Tune [Archive] - Diesel Place : Chevrolet and GMC Diesel Truck Forums

: Cant Load Tune


LtEng5
05-02-2010, 11:35 PM
I have a 01 Camaro SS 6spd Rag Top....about a month or so after I purchased my EFI and did a few tunes to my truck; I used the 2nd license on the Camaro. I changed a few minor things and loaded in a new tune with out any issue.

now it has been over a year since I have "tuned" the Camaro and I have needed to changed a few things because of SES's. I went into the tune I previously down loaded and changed what needed to be change; went to down load new tune and the down loader runs about a third of the way thru and gives message that the cable is not locked to the car and that I need to purchase a new license.

I went thru and checked that the vin in the computer matches the vin on the car and they do; the ECM has not been changed since I have had EFI on the car.

Any Ideas????

Tanc Crusher
05-03-2010, 05:53 PM
I say someone from EFILive will see this but I post over on their forum site too and a email the tech support. If it is a license issue they usually help with either replacing the license if something has gone odd.

Brian

EFI Support
05-03-2010, 07:25 PM
I've asked Andrew to take a look.

To assist, can you please tell us what software and firmware you are running?

Cheers
Cindy

Tordne
05-03-2010, 07:40 PM
Can you please send a couple of screenshots to me at support@efilive.com?

The ones I like are:
- The screen produced by following this guide (http://www.efilive.com/index.php?option=com_content&view=article&id=110&Itemid=120).
- Connect to your vehicle and then go to the 'Flash->Show PCM Info' menu in the Tune Tool, select the correct controller and then click 'Get Info'

Cheers,

LtEng5
05-03-2010, 09:13 PM
Ok; I'll gather what info I can pull up..I'm away from the car until at least Wednesday..

LtEng5
07-22-2010, 10:21 PM
ok so its been a while and I have some new info for you to look at.....

the ECM is now saying that it is "locked" and I need a code to "unlock" it.....as far as I can remember I never "locked" the tune or ECM..so some how it became locked...


Emails to be sent

LtEng5
07-22-2010, 10:56 PM
email wont go thru. files to big to send as a group..... need to find land line #

Mitco39
07-23-2010, 12:16 AM
Check the try alt keys... if that doesnt work possibly try 0000, maybe during a flash somewhere the seed got dropped?

EFI Support
07-25-2010, 11:07 PM
We don't have a landline number because of our location.

Try and zip the files and email them through.

Have you followed the suggestions that were given when you originally raised this issue?

Cheers
Cindy