Had Injector Failure? -Report it to National Highway Traffic Safety Admin. (NHTSA) [Archive] - Diesel Place : Chevrolet and GMC Diesel Truck Forums

: Had Injector Failure? -Report it to National Highway Traffic Safety Admin. (NHTSA)


lfetchen
07-01-2005, 05:56 PM
It's time for Duramax owners to band together in a single LOUD voice and report all fuel injector problems to the National Highway Traffic Safety Administration (NHTSA).

They have a web site for reporting problems/complaints online:
www-odi.nhtsa.dot.gov/ivoq/ {use a dash(-) not a dot (.) after the www part of the web address} There is an online form to complete and submit.

:exactly:

You can also call a NHTSA rep and report your problem directly at: 1-888-327-4236. ):h

GM obviously knows that they have a serious problem or they wouldn't have extended the injector warranty to 7 yrs/200,000 miles. They want to avoid a recall at all costs.

My problem with GM is that if they know the injectors are faulty, they should replace all 8 of them AND extend the warranty! :)

We shouldn't have to live with the possibility of injector problems in the future because of GM's faulty parts. Also, what happens to the internals of your engine when you're tooling down the road at 65 mph and the injector(s) fail, pouring fuel into your crankcase? Besides being stranded, the likely answer is: ENGINE DAMAGE. :mad:

It's time to begin the process of reporting this serious problem to someone other than GM !!

:grd: ................ End of my ranting ! .............. :rant:

.

speedracer
07-01-2005, 07:04 PM
Its a tough call, as much as I am upset with GM about not extending my Warranty, I think this drive train is great when its running right. Also I think all the bad press might hurt resale values, and I am about ready to sell depending on what GM does and will take it in the shorts like alot of 03 Ford 6.0 buyers have.

lfetchen
07-01-2005, 08:21 PM
Resale values have ALREADY been affected... People who look at Duramax's KNOW of the injector problems...

Now is the time to do something about it !!! :exactly:

Report your failures to the NHTSA, maybe, just maybe if enough people report the failures, GM will be forced to FIX the problem for EVERYONE !!! ):h

Fingers
07-01-2005, 09:06 PM
bad injectors are not a safety issue. Wrong govement agency.

arguy
07-01-2005, 10:33 PM
Maybe the EPA is better choice...... how is an injector failure unsafe? :confused: :badidea:
I would be more incline to whine about their crappy anti-lock brake system on their 1500 trucks to the NHTSA. :rolleyes: Oh I did that already:eek:

:Nothing_f

idahofox
07-02-2005, 01:13 AM
Don't whinne on the "Place".

Buy something you Like.

Non Safety issue.

Idahofox

midwest
07-02-2005, 09:59 AM
Why would a recall fix the problem?You already said the failure is inevetible(sp) and the new injectors are still failing so why would replacing the with the same old junk make you happy.The problem is not with Gm it is with the new technology of HIGH pressure fuel systems.This technology creates the most power,cleanest burn, and best emissions thats why it exists.To think whining and playing tattle tale will fix a technology your dreaming.It's new and ALL brands with this technology are having issues.
How many dodge truck have had multiple lift pump failures and then damage the injection pump but no recall. That is simple technology, just supply 12-15 psi to the pump.It doesn't seem that hard to do but it happened over and over.Gm is making it as right as they can. These trucks with multiple failures in just a few miles are very rare and most likely not repaired properly the first time.I personally have NOT had a second failure in over 50 sets.

lfetchen
07-02-2005, 10:26 AM
bad injectors are not a safety issue. Wrong govement agency.

You're wrong on that...

I've talked to the NHTSA people and visited the NHTSA website and problem reporting IS one of their responsibilities ! ):h

Here is another web site to go to: www.nhtsa.dot.gov/ (http://www.nhtsa.dot.gov/) - go down the home page until you see the topic - "If you suspect a defect or problem with your vehicle" ... then click on the blue type that reads:
"Here's how to file a complaint about your vehicle right now" - you are then taken directly to the problem/complaint form... it's self explanatory from there.
:agreed:


.

BH in AZ
07-02-2005, 01:29 PM
......GM obviously knows that they have a serious problem or they wouldn't have extended the injector warranty to 7 yrs/200,000 miles. They want to avoid a recall at all costs. .

One would think that the other thing GM would be trying to avoid at all costs is a class action law suit. For example, the Dex-Cool issue with the 3.1 liter engine intake gaskets.

http://www.cwcd.com/CM/ClassActions/ClassActions35.asp

This repair was a lot less than an injector replacement, yet the sharks were willing to swim in the pool. This had to have been a motivator to extend the injector warranty on the 01/02 models. I would thing it should also motivate GM to extend it on the 03 thru 05 models if the failures continue (and to address the LLY overheating problem). Unfortunately, GM Management has not been the brightest group over the years (ie: current financial problems).

Actually, I am surprised some law firm specializing in automotive issues has not aready started something. The discovery information would make for great reading.

Ifetchen...thanks for doing the research on filing a report. Any break down can lead to a safety issue, depending on the circumstances.

Tsckey
07-02-2005, 03:05 PM
You might also file a report with your state Attorney General's office. Many have consumer protection divisions that will look into these issues if the numbers warrant. I know California's AG brought an action against GM for its gas engine fuel system failures. In that case GM made similar efforts to deflect attention from itself by claiming CA had dirty fuel. The case settled with consumers getting repairs and extended warranties from GM. This is not the same as fixing the problem at its source, of course, but the added protection helps.

TC

ShumDit
07-02-2005, 03:36 PM
Dunno for sure, but one of our local Dmax MasterTechs asserts that it was the EPA that drove the redesign to the closed system LLY eng version. Something about LB7 injector failures spewing diesel & crankcase oils into the environment. Perhaps the EPA would be interested ~

OC_DMAX
07-02-2005, 04:01 PM
The fact that GM offered an extended warranty to '01-'02 owners was soley to define the terms of the potential Class Action Lawsuit (GM acted before lawyers or other government agencies did). As TSCKEY mentioned, California took GM to court for defective injectors in GAS engines (that settlement cost them a bundle - something around $500M). I suspect that Bosch ended up picking up a good part of the tab for our diesel injectors (speculation of course).

My only grip is this: If they don't want to replace the injectors out-right (they are defective), then they should warranty the fuel system to 200K miles. No TIME limit.

Just my thoughts,,,,,

lfetchen
07-03-2005, 01:19 PM
The fact that GM offered an extended warranty to '01-'02 owners was soley to define the terms of the potential Class Action Lawsuit (GM acted before lawyers or other government agencies did). As TSCKEY mentioned, California took GM to court for defective injectors in GAS engines (that settlement cost them a bundle - something around $500M). I suspect that Bosch ended up picking up a good part of the tab for our diesel injectors (speculation of course).

My only grip is this: If they don't want to replace the injectors out-right (they are defective), then they should warranty the fuel system to 200K miles. No TIME limit.

Just my thoughts,,,,,

:agreed:

I like your idea of no time limit on the revised injector warranty... :thumb: ... that would also protect Duramax owners that don't drive 80 gazillion miles per year... I bought my truck with the thoughts of keeping it a long... loooong time!

Thanks for your positive response to this thread!!
:thankyou2

For all you Duramax owners out there who have had the misfortune of being "BITTEN" by the faulty GM Fuel Injector Bug... think about reporting the problem to someone other than your local GM dealer.

:grd:
.

dyindmax
07-04-2005, 02:16 PM
It is interesting to finally see some other Duramax owners taking GM's Bosch injector bull by the horns and finally doing something about it.

When I first posted a thread over a year ago, about my 04 Duramax engine quitting repeatedly on my LB7 at less than 4,000 miles on it,
I was scoffed at, (mostly by GM hired spin doctors)

This thread goes to prove that GM can bull**** some of the people some of the time, but never will they be able to bull**** them forever.

GM management has had almost 5 years to rectify the Bosch injector problem and have yet to get their heads out of their asses.

Maybe some "Wake up Calls" from National Highway Traffic Safety Administeration or the EPA people will finally wake them up and put closure to this problem.

For those of you who don't see the safety problem, try driving one of your nation's highways with a tank leaking fuel or used oil and see who brings it to your attention and what the repercussions will be.

For those of you who have not yet experienced injector failure in your Duramax,
Stick around, or just take your Duramax equipped truck into a GM dealer and see what they offer you for it.
They know that it's just a matter of time and somebody will have to prematurely dump a minimum of $5,000 for a injector change into it.

lfetchen
07-04-2005, 05:16 PM
It is interesting to finally see some other Duramax owners taking GM's Bosch injector bull by the horns and finally doing something about it.

When I first posted a thread over a year ago, about my 04 Duramax engine quitting repeatedly on my LB7 at less than 4,000 miles on it,
I was scoffed at, (mostly by GM hired spin doctors)

This thread goes to prove that GM can bull**** some of the people some of the time, but never will they be able to bull**** them forever.

GM management has had almost 5 years to rectify the Bosch injector problem and have yet to get their heads out of their asses.

Maybe some "Wake up Calls" from National Highway Traffic Safety Administeration or the EPA people will finally wake them up and put closure to this problem.

For those of you who don't see the safety problem, try driving one of your nation's highways with a tank leaking fuel or used oil and see who brings it to your attention and what the repercussions will be.

For those of you who have not yet experienced injector failure in your Duramax,
Stick around, or just take your Duramax equipped truck into a GM dealer and see what they offer you for it.
They know that it's just a matter of time and somebody will have to prematurely dump a minimum of $5,000 for a injector change into it.

I couldn't have stated it more elequently !! :ro)

Any time you have an unreliable engine injection system or dump diesel fuel into your "HOT" engine oil crank case, you truly DO have a "Saftey" and a "Mechanical Reliability Problem!!

:rockit: