Well my wife and I took all of your advice and were on our way to pick up our new dually... salesman called when we were 5 minutes away and the
detailer wrecked my truck on the way out of the garage. Now what the
hell am I supposed to do. They are saying that they will fix it and we will
not know the difference. (New bedside) Think I should still go for it or try
to find another one, not easy to find one around here.

Well my wife and I took all of your advice and were on our way to pick up our new dually... salesman called when we were 5 minutes away and the
detailer wrecked my truck on the way out of the garage. Now what the
hell am I supposed to do. They are saying that they will fix it and we will
not know the difference. (New bedside) Think I should still go for it or try
to find another one, not easy to find one around here.

Wrecked?! Is this supposed to be a new truck, off a dealers lot? If so, for the money that these beasts cost, my truck would have to be NEW. I know everyone is different, though, but for me I would find another. Else they would have to knock a bunch of the cost, and I do mean a bunch. Sorry to hear that happened. You never know, though, I am sometimes superstitious, and say that "Things happen for a reason."

That sucks. Wait and see how the repairs turn out...but they would have to do a perfect job, offer scratch/dent pricing, and I would have to be totally in love with THAT truck for me to still buy it. You could probably find and buy another (virgin) one before that one gets out of the body shop...

That's a tough one. You may give them a chance to fix it but it would have to be absolutely perfect IMO or I wouldn't take it. The good news that the sides bolt on so there won't be any welding grinding etc on your truck. They will unbolt the whole outside and bolt a new one on.

I would worry about the paint. It may look good today but will it age the same as the factory paint, no way in he!!.
I would be getting a couple more Grand off before I would take it.

if its truelly just the bedside and cosmetic,,,,,, like he turned to tight and caught the hip bubble,,,,,the whole piece is replaceable and I wouldnt sweat it to much.

any body shop these days offers lifetime guarentees on repairs/paint,,,,, settle for nothing less

any more damage then that,,,, id pass

At the end of the day this thing is a truck and it is made for work not show so if it has a ding on it, get it fixed and getter a better deal on it. Obnoxus is right, most shops can match paint pretty well these days. But if the thought of it being buggared up before purchase bugs you too much, do some more shopping and I am sure you will find a dually that suits your needs and price. It is the end of the year and while GM was pretty good at cleaning the house out for old models, I am sure with a little internet searching you can find a similar deal out there. However, I think you can turn this into your financial advantage, because now the dealer has a damaged truck they will be ready to get rid of. Ask for another grand or so off and point out the fact that the dealer now has a "used" truck as opposed to a new one.

They are telling us that they can't take any more off of the truck because we get GMS pricing. I have been looking online for another one that is the
same... Black Granite metallic, black leather interior LTZ model, if any of you know one that is available somewhere let me know.

I'd call them on it! don't let them bully you into buying the wrecked one Tell them to drop the price or shove it, and wait till you find another dually you like.

If it were me, I would either hold out for a better deal or walk away. The truck has been wrecked. Anybody that see's that on any paper trail does not know if it was a bad wreck or a scratch. Even though it sounds like a straight forward repair, I would worry about this showing up as a issue for future resale.

If it were me, I would either hold out for a better deal or walk away. The truck has been wrecked. Anybody that see's that on any paper trail does not know if it was a bad wreck or a scratch. Even though it sounds like a straight forward repair, I would worry about this showing up as a issue for future resale.

Hit the nail on the head!

That incident won't ever produce a paper trail, the vehicle isn't registered, no accident report etc so I wouldn't let that bother me one ounce!

Just go ahead and have them put a Western Hauler bed on the truck.

If you are selling it, and the buyer asks if there was any body work done to the truck, you're going to have to say the whole box side was replaced.

If the damage is all cosmetic...no damage to front end, rear end or drive train, I'd get a life time warranty on the repair/paint and a lower price...then take it. If they refuse to do that, get another one.

This is unfortunately a tough call. Since the truck deal wasn't yet completed and the paperwork like title and license processed, technically I don't think they would have to inform a customer (if you should decide not to take it) of the damage. It would fit into the category of pre-delivery cosmetic repair like scratches and stone chips. If it was an expensive repair and the dealer had to claim it on his insurance, he might be obligated to notify a prospective buyer of the damage. In any case it should cause him enough grief to make some consession for you to take it. I think I would take my chances if he throws an attitude and walk away, especially if they will refund your deposit. Find or order another one from a different dealer. As someone once said, they make new ones every day.

I work with dealerships all the time.All kinds of repairs are made prior to delivery even on brand new cars just off the truck or train.Its usually cosmetic but Ive even seen new engines go in and it still be sold as new.You would be amazed how common this is.He is very lucky dealer even called.They could of just said it wasnt ready and had it fixed and said nothing which is norm and pefectly legal especially since the side bed is bolt on and no welding..If it is just bolt on side then no problems,they can have fixed in a day.If its frame,Id walk.Body shop will guarantee paint.Just check work to make sure it blends well and looks factory.

well after some internet searching by my wife we found the same truck near cleveland ohio except no rear parking assist. the dealer out the gave me a verbal deal over the phone with the requirement to put 500 down and go out there on friday to pick it up. is this a good idea or tell them no down payment till i see it? also can i get rear sensors aftermarket and put them on(being a dually i think we will need them). seems to be a good deal and they are 4000 better than the truck we were dealing on here, only problem is i will have to pay tax in pa. and title. not sure how this all works. any help or info would be good.

You will have to take the paperwork to your local courthose as far as the tax and license goes. The tax should just be on the difference you are paying to trade though. If you are worried about coming up with it out of pocket have the dealer add it to the financed amount and write you a check. Good luck and I would get some kind of back up camera if you can't add the sensors.

well after some internet searching by my wife we found the same truck near cleveland ohio except no rear parking assist. the dealer out the gave me a verbal deal over the phone with the requirement to put 500 down and go out there on friday to pick it up. is this a good idea or tell them no down payment till i see it? also can i get rear sensors aftermarket and put them on(being a dually i think we will need them). seems to be a good deal and they are 4000 better than the truck we were dealing on here, only problem is i will have to pay tax in pa. and title. not sure how this all works. any help or info would be good.

$500 down? I don't think so. In these times, GM is dying to sell their trucks. Don't they now even have a 60 day money back guarantee? You can be reasonably sure that when you drive there to see it, that it will still be there, in all it's glory, without placing $500 down. Even if you did put the money down, and then changed your mind, the dealer would certainly refund your money, as they want to do "good business" with their prospective buyers. The money down is just a ploy to commit you as a buyer of this particular truck.

I have found the rear sensors invaluable on my dually. Are duallys hard to come by these days? Seems you'd be able to find plenty, but maybe things have changed since I bought mine.

What deal exactly are they offering you for what options on the dually?

Hoping this has helped you some...

Well here is the deal from the ohio dealership, $53,815msrp., $48,004gms,minus $3500 in rebates plus $1250 in incentives and my trade-in of $33,000 i am looking at out the door of $10254 plus $27000 payoff for the bottom line price of $37254. Does this sound like a good deal to anybody? the new truck is 09,3500hd dually,crew cab, LTZ,black leather,black granite metallic.Only thing missing i want is back-up sensors.

Well here is the deal from the ohio dealership, $53,815msrp., $48,004gms,minus $3500 in rebates plus $1250 in incentives and my trade-in of $33,000 i am looking at out the door of $10254 plus $27000 payoff for the bottom line price of $37254. Does this sound like a good deal to anybody? the new truck is 09,3500hd dually,crew cab, LTZ,black leather,black granite metallic.Only thing missing i want is back-up sensors.


These sensors suck!!! I cant tell one way or another if im close... I installed a nav dvd head unit w bluetooth and b/u camera! Worth every penny or more, its also so easy connecting a trailer. I might be out 1k but use the nav and camera ALL THE TIME best thing ive done so far and looks factory but performs way better

Going to get the new truck on Friday in Ohio. Any advice on what brand of back up sensors or camera to look into?

Well here is the deal from the ohio dealership, $53,815msrp., $48,004gms,minus $3500 in rebates plus $1250 in incentives

What are the $1250 in incentives? (you can PM me if you want to keep that part private)
I'm about to do the same deal as you. Getting GMS and rebates but no incentives were mentioned or offered to me? Like you, I want to wring out every penny I can. The duallys are a little scarce right now depending on what options. Regardless of what everyone here insists, two dealers in my area have let me walk away rather than come off $500. Everyone says its bs and they will deal... they are not here.

Jeff-

well the $1250 incentives were $500 cash for the new gm deal if you don't like the truck you have 60 days to return it or you can waive the right to return it and take the $500. the other $750 is from a household coupon for gm loyalty that was not sent to me but my brother but it is transferrable within the same household. what kind of numbers are they giving you in TN.

Pretty much the same except for that coupon you have. GMS with the two rebates, $3000 and $500. That $750 coupon deal is a sweet little bonus!

Jeff-

It looks like this is a moot point now, but my truck was bought on a tuesday and my wife wrecked it on saturday. Same thing - new bedside. It's a bolt on deal, and I have had two non replacement repairs done since. I am not at all afraid of it and don't think you should be either. If I could give you advice - I'd say offer the dealer 3k under the price you were quoted from him for the reasons you stated. Take the money and find a repair shop that will use used parts and take cash. You will save at least half the 3k.