Well I just had a very bad experience with Transfer flow and I want everyone to know it. I purchased a 92 gallon cross bed fuel tank Dec 19, 08. When i received it I called to tell them there program was wrong on the Trax II module. I bought the Titan 52 gallon and they told me that not only would they not reprogram the TraxII for the 52 gallon but did not want their tank installed on my truck with that tank. If I do then they will not honor my warranty! I am so pissed at them words can't describe. They said I could send the tank back or get the stock tank or buy one of their midship tanks. (Of course) They said the titan's leak! I told him point blank that I wasn't doing any of the above and if I have a problem with any of it and they don't honor my warranty they will here from my lawyer. I was never asked what tank I have when I bought this tank. I don't expect to ever have any problems but you never know. The only reason I am not sending the tank back is I have already cut and notched the fender wells and have all the holes drilled and most everything plumbed up already.

I have just ordered EFI Live from Mark at Danville (thanks Mark). Does anyone know if I can adjust the fuel tank settings to make everything work the way it should. (I say as my blood is boiling)

With EFI Live you should be able to adjust the main fuel tank size. Under my OS, LMM 8594, it's F0301. There's a parameter called combined fuel capacity, F0303. I would imagine that you would combine your TF and Titan tanks together and put the value in F0303. You'll have to play with F0101 for the fuel gauge to work properly with your Titan 52gallon tank. F0102 is for the secondary fuel gauge sensor if you plumb/wire it in.

Good Luck,
Ronnie

That's what I needed to hear! Thanks and FU Transfer Flow!
I just went on the trial EFI Live program and found exactly what you are speaking of. Looks like it may take some adjusting but should work.

So they said there gauge wouldn't work with the Titan?

I would agree that you should be able to set the EFI correctly if you are combined the tanks to where one feeds and then the next? Not sure 100% because I have never done it but if any tuning tool would be able it would be EFI.

Sorry to hear about the TF issue:(

Sounded like a clear case of Titan bashing to me. Not saying they have never but I have been on here a while and have never seen a post on Titan's leaking. I even did a search with no response. Nick have you ever heard of one leaking?
If I have any problems I have already decided to tell them I re-installed a stock tank and let them prove otherwise. If they give me any flack I will get my attorney involved and have her send them a nasty letter as to why they didn't ask me first before they sold me the tank. Hopefully I will not have any issue i can't fix myself.
So they said there gauge wouldn't work with the Titan?

I would agree that you should be able to set the EFI correctly if you are combined the tanks to where one feeds and then the next? Not sure 100% because I have never done it but if any tuning tool would be able it would be EFI.

Sorry to hear about the TF issue:(

Other than the sender leaking because of the seal that we have seen we have had no other leaks at ALL. But the seal is a seal and not the tank it self, but that is more than likely what they where talking about. We have installed and sold both. They are both great tanks just comes down to the end user in how big they want a tank or plastic or metal.

Do you have the Trac II programmer?

No but I heard you also can use that if you know someone that has one.

You and your lawyer might have a rough time with TF since you told them you had a long bed because they told you they wouldn't sell the big tank to you for the short bed when you ordered it. Hope, you can work things out though, it sounds like a mess.
Good luck!

good to know

Dear Braddunagan,

Transfer Flow’s auxiliary systems have been engineered to work in conjunction with original equipment (OEM) and Transfer Flow Inc. replacement tanks only. The TRAX-II computer module that came with your 98 gallon in-bed auxiliary system is only compatible with either the stock OEM 34 gallon tank or the Transfer Flow 56 gallon tank for long-bed applications only. Unfortunately, we do not have the TRAX-II computer module programmed for the 52-gallon tank made by the other tank manufacturer. In fact, Transfer Flow was not made aware that the OEM tank was modified in any way. The existence of a modified OEM tank is significant information if you are purchasing an auxiliary tank system for any vehicle. We were also told that the vehicle was a long-bed truck at the time of purchase, but from the modifications you are performing to the bed indicate this system is being installed in a short-bed truck. Our installation instructions definitely do not state you should have to cut or notch the fender wells.

Our catalog contains the following: “There is no warranty on any part that is installed in a tank not manufactured by Transfer Flow, Inc.. Transfer Flow, Inc. cannot guarantee these parts because we have no way of knowing the condition and legality of the fuel tank in which the parts are to be installed.” TFI also states in our Trax-II User’s Guide that states “NEVER connect a Transfer Flow Inc. fuel system to a previously modified fuel system without contacting Transfer Flow Inc.”, as well as “Use only Transfer Flow Inc. replacement parts”.

Transfer Flow would like to resolve this situation for your safety and satisfaction. Some options are that we could a) refund the purchase price of this system. b) locate an OEM tank for the system so that we can provide a working program for the TRAX II unit. We may be able to help you find an OEM tank, if you prefer that option.

Please give us a call at 1-800-442-0056 so we can resolve the situation.

Best regards,

Ben Winter
Sales Manager
Transfer Flow Inc.

It is significant information if asked! Why would I assume anyone would need to know this. I have never owned a Transfer Flow Tank before and I was not asked what tank my truck has on it. I did not know how your equipment works. For all I knew I could enter this information myself. Incedentally this would be the way to go with your system to avoid hostility. By your statement as to the fuel system I would also need to inform you that I am installing an Airdog 150 fuel pump/filter and what fuel tuning/programmer I have on my truck. With all do respect it is non of yours or anyone elses business. As for the cutting of the fender wells I knew when I ordered it what I wanted to do. I worked in the automotive field building custom Panoz roadsters for 5 years. I have a total of 15 years in metal fabrication and engineering. My work speaks for itself. My fender wells look very professional and am proud to show anyone what I have done. I bought what I wanted not what you wanted me to have. The last I checked it is my truck! When you or Transfer Flow make the payments you can tell me what, when and how I put anything in or on my truck. You may send the payments to GMAC! As far as what your catalog states; I didn't review or read your entire catalog nor did I sign anything that agrees to what you put in there. If you don't have a program for my 52 gallon then I will have to deal with that somehow. I do feel you should make yourself more open to your customers and not be so closed minded about what people do to their own vehicle. If it's legalities you insist your worried about I am certain your lawyer could write you a release form to cover any matter possible. No matter what you or anyone else says it is a matter of competition and nothing else. I was told by your man that Titan tanks leak. I would assume Diesel Place is one of the larger Diesel chat rooms. I did several searches on Diesel Place and Google in regards to "Titan leak," Titan fuel leaks," "Titan tank leaking" and combinations of all. I found not one post anywhere in regards to this, not even one! I have to assume that the only reason you are posting on here is because you don't want me bashing your product on such a large chat room that with a simple search of Google pulls up this post on Transfer Flow Tanks. If I have a warranty problem with your equipment that is not caused by anything except failure then I will expect you to honor your agreement and make it right. We will not have a problem as long as you do this. I actually have heard nothing bad about your product so I don't expect to ever have an issue with your product, that is why I chose yours over cheaper tanks. I would even dismiss this post and create a retraction to it if you create a program for a 52 gallon and would even be willing to sign a waiver to release you of any legal ramifications you may have worries about (warranty excluded, meaning you would not be released from your warranty agreement).
In reply to your suggestion to fix this problem; If you wish to refund my purchase price for this tank then by all means do so and I will speak your praises. It was purchased on credit card so you may send refund there. I am however not sending the tank back! It is legally mine and I am sure you will not argue this. I am also not going back to the stock tank which is what your man on the phone told me I had to do or Transfer Flow would not honor my warranty or allow me access to any software updates. I have a 52 gallon in board and a 98 gallon in bed. You do the math, 150 gallons total is what I intended when I bought each tank.
I am sorry but I have no reason to call you or anyone else in regards to this. My last phone conversation brought me to a point I don't enjoy feeling. I am a very easy going, mild tempered person. It takes much for me to raise my voice. My last phone conversation with one of your employees brought my blood to a boil! I have enough stress in my life with work, being a single custodial father along with everything else. I neither need nor want anymore stress in regards to this. I feel that any phone conversation will carry me past the point of loosing my professional composure of which I take much pride in being able to keep.
I will not loose any sleep over this no matter your reply.

Brad Dunagan



Dear Braddunagan,

Transfer Flow’s auxiliary systems have been engineered to work in conjunction with original equipment (OEM) and Transfer Flow Inc. replacement tanks only. The TRAX-II computer module that came with your 98 gallon in-bed auxiliary system is only compatible with either the stock OEM 34 gallon tank or the Transfer Flow 56 gallon tank for long-bed applications only. Unfortunately, we do not have the TRAX-II computer module programmed for the 52-gallon tank made by the other tank manufacturer. In fact, Transfer Flow was not made aware that the OEM tank was modified in any way. The existence of a modified OEM tank is significant information if you are purchasing an auxiliary tank system for any vehicle. We were also told that the vehicle was a long-bed truck at the time of purchase, but from the modifications you are performing to the bed indicate this system is being installed in a short-bed truck. Our installation instructions definitely do not state you should have to cut or notch the fender wells.

Our catalog contains the following: “There is no warranty on any part that is installed in a tank not manufactured by Transfer Flow, Inc.. Transfer Flow, Inc. cannot guarantee these parts because we have no way of knowing the condition and legality of the fuel tank in which the parts are to be installed.” TFI also states in our Trax-II User’s Guide that states “NEVER connect a Transfer Flow Inc. fuel system to a previously modified fuel system without contacting Transfer Flow Inc.”, as well as “Use only Transfer Flow Inc. replacement parts”.

Transfer Flow would like to resolve this situation for your safety and satisfaction. Some options are that we could a) refund the purchase price of this system. b) locate an OEM tank for the system so that we can provide a working program for the TRAX II unit. We may be able to help you find an OEM tank, if you prefer that option.

Please give us a call at 1-800-442-0056 so we can resolve the situation.

Best regards,

Ben Winter
Sales Manager
Transfer Flow Inc.

From what I recall, as far as warrantys go, "as well as “Use only Transfer Flow Inc. replacement parts”. " Is your stance on keeping the factory (Transfer Flow) warranty , then all those parts must be provided free of charge.

Mr. Dunagan
Why don't you take this issue off line. Personally, I'm not interested in your self-made problems and lame attempt to blame someone else.

Don't read it then! The choice is yours. As far as going offline I am done with the issue. If you had not made your comment I had no reason to post on here again. Thanks for keeping my thread going that much longer!:D

Mr. Dunagan
Why don't you take this issue off line. Personally, I'm not interested in your self-made problems and lame attempt to blame someone else.

I would say you have a right to be pissed at transfer flow inc.

i've been in the customer service business for some time now and If it were me i do whatever it took to make the customer happy no matter the cost or time it took to get it right

Mr. Dunagan
Why don't you take this issue off line. Personally, I'm not interested in your self-made problems and lame attempt to blame someone else.

WTF is your problem? How is a company trying to force consumers to buy more of their (the company's) products in order to honor a warranty when the onboard tank has NOTHING to do with the integrity of the in-bed tank and vice-versa this mans problem? sounds like a crappy company to me...and he has called them on it and wanted to infor others of the potential issue they might encounter.

Go take a midol, I think you need it.

Sounded like a clear case of Titan bashing to me. Not saying they have never but I have been on here a while and have never seen a post on Titan's leaking. I even did a search with no response. Nick have you ever heard of one leaking?


Ooooohhhh Boooooy. Got a new Titan tank and mine leaks about one to two quarts (or more if parked) until I've burnt off (or leaked out) at least 3 gallons. I have the latest version Titan Tank without the aluminum filler neck connector too (it's all plastic).

Whenever I fill up, I make sure I have far enough to travel immediately after fueling so I can burn off that first 3 gallons asap. That way, I don't loose as much fuel after filling. If I park right after fueling, I will loose all 3 gallons (makes quite a mess too....ask me how I know!!!)

I've had the tank down twice trying to tighten everything up (all the vent hoses and connectors), and still it's not fuel tight for whatever fricken reason.

Even went so far as to order a small Milwaukee remote head video camera (2310-21 Lithium cordless) to find the leak....but no luck....the entire top of the tank is always wet immediately after I fuel up (can't see where it's starting from...it's all over the place).

My next option is to drop the tank for a 3rd time (while empty) and have 50+ gallons available by fuel cans to top it off when it's on the ground...and THEN I'll find the damn leak for sure. Just hope it's not a split in the tank somewhwere (which is what I suspect) .... :eek::eek::eek:

Otherwise, I don't know where else the damn leak can be. The vent hoses and multiple connectors are all intact and NOT pinched anywhere (routed them all at the rear specifically to prevent pinching by any frame crossmembers).

My O-ring seal looked perfect when I installed the fuel pump assembly the first time....and it still looked good and tight when I inspected it again on the 2nd time I dropped the tank.

Problem is, you gotta have the tank nearly empty before you drop it....or, you have to pump out any remaining fuel first (the tank bottom is too low to siphon...even on a 4" lift).

Kinda pissing me off lately....but I definitely LOVE the extra range. So, I'd still buy another Titan Tank. And I've installed 3 Titan's so far (friends and family), and only MINE leaks (go fricken figure). Kinda like a roofer's roof is the only one that leaks dontchano....

Any other thoughts here???

How is a company trying to force consumers to buy more of their (the company's) products in order to honor a warranty when the onboard tank has NOTHING to do with the integrity of the in-bed tank and vice-versa this mans problem? sounds like a crappy company to me...and he has called them on it and wanted to infor others of the potential issue they might encounter.


Well, it obviously sounds like this "in bed" tank mfgr doesn't want their liability exposure tied to any other existing tank (especially leaking) that they themselves didn't make. Any court in THIS land would certainly split the responsibility between BOTH tank mfgrs should an injury suit occur. Only common sense (I'd do the same if I were them).

Next time, don't tell people everything you're doing when modding anything. You can easily stumble into just this situation (you have WHO's leaking tank in there too???) Better to keep some things to yourselves... :rolleyes::rolleyes::rolleyes:

Well, it obviously sounds like this "in bed" tank mfgr doesn't want their liability exposure tied to any other existing tank (especially leaking) that they themselves didn't make. Any court in THIS land would certainly split the responsibility between BOTH tank mfgrs should an injury suit occur. Only common sense (I'd do the same if I were them).

Next time, don't tell people everything you're doing when modding anything. You can easily stumble into just this situation (you have WHO's leaking tank in there too???) Better to keep some things to yourselves... :rolleyes::rolleyes::rolleyes:
I simply called them because the TRAC II system is programmed wrong. I wanted it programmed for a 52 gallon. that is when the trouble all started. I really don't care anymore. Both tanks are mine and they are staying mine. I have already found a dealer who will help me if I do. No worries here!

My titan tank leaked around the sender seal. They knew about the problem and replaced the tank free of charge.

My titan tank leaked around the sender seal. They knew about the problem and replaced the tank free of charge


Yep...the first of the three tanks I installed was an earlier generation with a terrible seal around the "manhole cover" (it had the aluminum filler connection). It leaked like a fricken sieve too! They replace it with a new generation tank asap (shipping was covered as well).

They were very responsible about it too. GREAT "Customer Service" after the fact ifin ya axes me....

I feel bad about calling them again when the leak I have on this latest generation tank should be solvable if I can find where it's coming from. If not, I guess I'll have to make another call....and pull the tank for the 4th time....uuuugggghhhh!!!! :banghead::banghead::banghead: