Can anyone post the injector warranty bulletin [Archive] - Diesel Place : Chevrolet and GMC Diesel Truck Forums

: Can anyone post the injector warranty bulletin


mrbeezie
06-19-2008, 02:20 AM
Guys I've been getting hasseled around at one dealer that were trying to say i have no injector issue although my truck is blowing smoke like no tomorrow. They climed i need a maf sensor and an intake pipe. Had it towed today to another dealer today and they say all 8 injectors are bad and it will cast $5000. I told the serv. rep that they ar warranted and at first he tried to play like he new nothng about it, then he says well ya they are warranted for 100k my truck has 190k. I told him no its 200k he says he knows nothing about that and he wants me to fax or email him the bulletin. Can anyone pull up the bulletin for me? And tell me where to find it.

goodwrenchtech
06-19-2008, 02:38 AM
Document ID: 2038809
Subject: 04039B - Special Policy Adjustment - Injector - Replace


Models: 2001-2004 Chevrolet Silverado

2001-2004 GMC Sierra

2003-2004 Chevrolet Kodiak

2003-2004 GMC TopKick

Equipped with 6.6L Duramax Diesel (RPO LB7 - VIN Code 1) Engine




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THIS BULLETIN IS BEING REVISED TO ADD 2004 MODEL YEAR TRUCKS. PLEASE DISCARD SPECIAL POLICY BULLETIN NUMBER 04039A, DATED OCTOBER, 2006.


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Condition
Some customers of 2001-04 model year Chevrolet Silverado; GMC Sierra; 2003-04 Chevrolet Kodiak and GMC TopKick vehicles, equipped with a 6.6L Duramax Diesel (RPO LB7 - VIN Code 1) engine, may experience vehicle service engine soon (SES) light illumination, low engine power, hard start, and/or fuel in crankcase, requiring injector replacement, as a result of high fuel return rates due to fuel injector body cracks, ball seat erosion, or high pressure seal extrusion (refer to Corporate Bulletin Number 04-06-04-007G and SI).

Special Policy Adjustment
This special policy covers the condition described above for a period of 7 years or 200,000 miles (320,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. The repairs will be made at no charge to the customer.Important: This special policy only covers the above noted failure modes, which are identified by high fuel return flow.

For 2001-2002 vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 25, 2004, are covered by this special policy and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 25, 2004 must be submitted to the Service Contract provider.

For 2003 vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after October 10, 2006 are covered by this special policy and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to October 10, 2006 must be submitted to the Service Contract provider.

For 2004 vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 19, 2007 are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 19, 2007 must be submitted to the Service Contract provider.

CC02DMAX
06-19-2008, 02:40 AM
this might help you also
http://www.dieselplace.com/forum/showthread.php?t=244072

mrbeezie
06-20-2008, 03:53 AM
Thanks guys I got the bulletin emailed to th service rep and he said okay u get 8 injectors with the injectors we'll order the parts and u may be done tomorrow. I don't know why he tried to play like he didn't know about it and couldn't get any info on it I thought that was ridiculous. But anyway I was so relieved. Guys my truck has been sitting for 5 months because i couldn't drive it and i didn't wan't to keep on taking it to dealers and paying a diagnostic fee and they tell me th same bs. After i looked on here and someone sent m the page with dealers with High service dept. rating thats where I took it to,The one that hd a high rating in Atlanta. If it were'nt for Diesel Place having that info i don't know what i would hav done. I was going to let the finance company just come and get it. Got tired of paying a 500 note and i cant drive it. So thanks to all u guys at Diesel Place I can ride again!!!

RI Chevy Silveradoman
06-20-2008, 06:15 PM
Moved to the Warranty section! ;)

GaryK
06-23-2008, 04:53 PM
If you have all the bills from the other lousy dealers you might try to get GM to pay for them.......all dealers are supposed to be able to diagnose the same problems........well in theory anyways:(
I had a similar problem with the wifes car, dealer put the boot to her one time over an egr valve, I caught it, it was still warrantied, sent the bill to Honda and got my $$ back....can't hurt

mrbeezie
06-25-2008, 10:17 PM
If you have all the bills from the other lousy dealers you might try to get GM to pay for them.......all dealers are supposed to be able to diagnose the same problems........well in theory anyways:(
I had a similar problem with the wifes car, dealer put the boot to her one time over an egr valve, I caught it, it was still warrantied, sent the bill to Honda and got my $$ back....can't hurt
Hey ur right. So should i send a bill to GM or try and get the dealer to pay me back?

HighSierra86
07-03-2008, 04:03 PM
For anyone still watching this post........is there anyway to get this warranty even if my fuel rail pressure is in spec?? because according to my dealer it is (163psi). Ive got excessive blue smoke on idle, but none of the other mentioned symptoms in the bulletin. The truck is an 03 LB7 by the way.