I just thought through what I think I'd have to remove for a simple trip to my stealer for service, and unless I'm wrong, this is a half days' work just to be able to take my truck to the shop for warranty service!

I'm curious what the rest of you are doing, or if you're all going through all this nonsense. Here's my thinking:


Replace straight pipe w/ cat (and remove/replace cross member) - 1.5 hours
Remove EGR blocker plate - 1/2 hour (assumes I'll leave Fingers stick in and not hassle with wiring)
Remove Juice, Attitude and sensor (includes messing with overhead console, pulling interior molding where wiring is run, etc) - 2 hours
Maybe if you have lift, air tools and are a mechanical wizard this can be knocked out quicker, but I'm not exactly inept with tools and these are my average times.

Am I missing something here or are we all being subjected to this nonsense for a simple, hassle-free trip to the stealer for service?

Cal, I would suggest if you are sure that you would have that big of a problem with taking your truck to your dealer with the mods that you have installed, that maybe you should search out a new dealer that would be more willing to work with you and your truck. I work at a Chev dealership and we not only work on these modified trucks, but we sell them with some minor mods allready installed. (lift kits,bigger tires and wheels, programmers, some exhaust mods). I must say, after doing a lot of reading on this site, I get the idea that there are a lot of dealerships out there that are quite difficult to work with if the truck has been modded. It seems strange to me, because quite often I feel that at work, that we bend over backwards to try and meet our customers needs and concerns.

That's the price you pay.Better to be safe then sorry.In saying that "if" their not under the hood for warranty, I'd just remove the Juice.

My O

Thanks for the info goodrnch - I wish you were in my area. I really have no idea how to search out a new dealer for service though. I mean, do I call and ask for the service manager? And then if it's not in writing, I'm still uneasy enough to just rather be safe than sorry.

It's unfortunate that GM cannot be counted on in this day and age to simply do what's right across the board (especially on a nearly $50K purchase). I can only imagine that if I ever start having injector problems, if I even attempted to go (tow) in for service, with the mods installed, it's the first conclusion they'd jump to. Based on my reading on this forum, it seems that, as a rule, most stealerships will go that route, to avoid responsibility (even though in this case this is a known issue that happens to bone stock trucks).

I think there are a few good guys like you goodrnch, that work at stealerships, who are also members on this forum, and will do the right thing because you're educated and an enthusiast like the rest of us. Unfortunately though, again based on my year-plus of reading posts here, I think that the majority of service reps and stealership owners are looking to blame the owner whenever possible. That comment is directly based on reading enough horror story posts here along the lines of "GM voided my warranty because...."

It'd be nice if someone from GM corporate got themselves educated on this site and maybe issued a mandate to the stealerships that the company was going to modify their policy regarding warranty service, so that the stealerships were more in line with the requirements of the Magnuson-Moss Warranty Act. It'd save all of us (dealers included) a lot of time, hassle and probably money.

As owners, we could know that we'd be able to take our vehicles in for service, regardless of what upgrades we'd installed, and that the only time we'd be denied a warranty claim is if the upgrade was directly responsible for a component/system failure. I think we're all big boys and girls and willing to accept that responsibility. But I'm not willing to be told that GM wouldn't warranty something like an injector replacement just because I'm running a Juice.

But as you said Mackin, better safe than sorry is the status quo today so I guess I still have my answer - 4 hours of work on my end just to go in for simple warranty visits. Worse yet, I presume that I'll have to do this no matter what the visit is for.

So for example, if I have to take the truck in for a leaking door gasket, I'll have to remove all my crap because I worry that if I don't, some service guy might note that I have these upgrades and then they stealer might try to void out my warranty on a future service visit, even though technically, they had absolutely no reason to be under my hood for a leaking door gasket.

Luckily, I took my truck in for all the warranty items I could find needed attention before I started installing my upgrades and the trucks are pretty well built these days, so I hope I won't have to take it in for warranty service at all. Knock on wood.

GM really needs to ease up on this policy though and treat owners the way that they'd want to be treated. Golden Rule kind of thing.

Snip........
I work at a Chev dealership and we not only work on these modified trucks, but we sell them with some minor mods allready installed. (lift kits,bigger tires and wheels, programmers, some exhaust mods). If at all possible, can you post your location? Maybe a few members would stop by if we knew where you were at. If you can't/don't want, I understand.