ap_coach
06-03-2008, 12:30 AM
Well I now know how everybody else that has had problems with the injectors feels. Especially those that have had problems with the dealers. I was at the local tractor supply today, test driving my fathers 18 wheeler (long story). I left my truck idling because my 8th month old daughter was in the PU with my father asleep and I couldn't leave her in the heat. When I went to leave I had no power at all. Floored it and the RPM's didn't moved. NO power. Dad pulled up next to me thinking I was waiting for him. Told him no, that I needed to take the truck next door to the Stealer. "Your filling the air with black smoke" was all I heard from him. This was on the way to pick up a load or fish at the local port for delivery.
So I pull into the dealership where a lady walks out and I tell her "I need ya'll to check my balance rates and let me know what they are. Told them the above story. Lady ask, "Have the injectors been flushed." No, no need to. If the balance rates are out then the injectors should be replaced. She then continued that I had to flush the injectors first. Told her Bull $^!t, the bulletin says nothing about flushing injectors if they fall within the specks of the bulletin. She says, "Do you need to talk to the Service Manager." Well obviously I do. I tell him the special policy says nothing about flushing. He said it would be $85 for diagnostics. I responded that I will be paying nothing if it falls in the special policy. He proceeded to say I would pay $85 dollars.
Walked out of the office by this time saying, just run the tech II and call me with balance rates before touching the truck.
Sounds like a call to the Regional Rep might be in order!!
Sorry for the long post, but I was PISSED!!
So I pull into the dealership where a lady walks out and I tell her "I need ya'll to check my balance rates and let me know what they are. Told them the above story. Lady ask, "Have the injectors been flushed." No, no need to. If the balance rates are out then the injectors should be replaced. She then continued that I had to flush the injectors first. Told her Bull $^!t, the bulletin says nothing about flushing injectors if they fall within the specks of the bulletin. She says, "Do you need to talk to the Service Manager." Well obviously I do. I tell him the special policy says nothing about flushing. He said it would be $85 for diagnostics. I responded that I will be paying nothing if it falls in the special policy. He proceeded to say I would pay $85 dollars.
Walked out of the office by this time saying, just run the tech II and call me with balance rates before touching the truck.
Sounds like a call to the Regional Rep might be in order!!
Sorry for the long post, but I was PISSED!!