Reineke
02-14-2005, 07:58 PM
I put this in the truck section, but thought it would be better here:
I got my truck stuck in snow this weekend while in Wyoming. I was climbing a hill in 4 high and lost forward momentum and while trying to get out, the tire eventually dug down until the frame was touching the ground. I was turning the front tires to gain traction. There were times when it was tough to turn left or right. Now it looks like the steering wheel is slightly to the right while the truck is going straight. I have not looked underneith the truck yet....but, what do you all think that I did? I read about weak tie-rods... Do you think that this would be enough to cause alignment issues? Did the steering wheel move? And if it was one of these 3, does it sound like a warranty issue or does this go into the I did something really stupid and I need to be the one to pay for it folder?
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Cobra#3747
02-14-2005, 08:15 PM
If the steering is off and you didnt really crank on the wheel to twist the steering shaft onthe splines a little, then your alignment is probably out. I have not seen any bent without taking a pretty good hit. Now for the warranty part,
your alignment is covered till 7500 miles, for aligment issues that are from the manufacturer, up till 10,000 miles your dealer can still warranty it, over 10,000 and its not a warranty issue anymore.
Here is the bulletin on it
Warranty Admin. - Guidelines for Using E2020-Wheel Alignments, E2000-Toe Adjust and E0200, E0201, E0203, E0204-Wheel Balance #01-03-10-012B - (Apr 14, 2004)
Guidelines for Using E2020-Wheel Alignments, E2000-Toe Adjust and E0200, E0201, E0203, E0204-Wheel Balance
1989-2005 Passenger Cars and Light Duty Trucks
2003-2005 HUMMER H2
This bulletin is being revised to add the 2004 and 2005 model year. Please discard Corporate Bulletin Number 01-03-10-012A (Section 03 -- Suspension).
The purpose of this bulletin is to provide retail and wholesale service personnel with guidelines for using the above subject labor operations. It can often be difficult for dealers to determine if a misalignment condition is the result of a defect in material or workmanship with repairs being charged to the manufacturer, or if the condition is a result of "wear and tear" and repairs should be charged to the customer.
Effective with repair orders dated on or after September 1, 1997, dealers are to be guided by the following:
Important
Labor operation E2020 -- Wheel Alignments applies exclusively to the first situation (0-800 km) described below.
0 - 800 km (0 - 500 mi): Due to the tie down during shipping, the vehicle's suspension requires some time to reach normal operating position. For this reason, new vehicles are not to be aligned until they have accumulated 800 km (500 mi).
Important
All of the above-mentioned labor operations apply to the following situations:
800 - 12,000 km (501 - 7,500 mi): If a vehicle came from the factory with incorrect alignment settings, any resulting abnormal tire wear or unusual handling characteristics would be apparent early in the life of the vehicle. Customers are expected to bring these conditions to the attention of the dealer. For owners who present their vehicles prior to 12,000 km (7,500 mi) for conditions that would result in the need to utilize one or more of the subject labor operations, it should be considered a warrantable repair. Tire rotations within this mileage must be performed at the owner's expense.
12,000 - 16,000 km (7,501 - 10,000 mi): During this period, dealers are empowered to make goodwill adjustments, on a case-by-case basis with service management approval, to owners who present their vehicles for conditions that result in the need to use one or more of the subject labor operations.
16,000 km and beyond (10,001 mi and beyond): Owners who present their vehicles beyond 16,000 km (10,001 mi) for conditions that would result in the need to utilize one or more of the subject labor operations, without a defect, are responsible for the maintenance expense. In the event that a defective component required the use of one or more of the subject labor operations, the identified defective component labor operation will include the appropriate labor time as an add condition to the component repair.
Additional Requirement
As a reminder, before and after settings are to be recorded on the repair order for all alignment repairs.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
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Reineke
02-14-2005, 08:35 PM
Thanks Cobra, 15000 miles on my beast, looks like its my issue.
Reineke
02-28-2005, 07:28 PM
Just an update, I took the truck in to get aligned. They said that the toe was slightly out, but nothing bad. They said that they took it for a test drive and found it to be still pulling. They swapped the front tires left to right, right to left and claimed the problem was gone. When I drove it home, the steering wheel is not slightly to the left (instead of to the right earlier) while the truck is tracking straight. I swapped the front tires to the rear and the rears to the front and put all pressures to the same. I still have the same problem. Nothing has changed throughout this whole deal except which direction the steering wheel is turned.
Now the questions is, did something get bent or does it sound like a bad alignment job?
Sir-Col
02-28-2005, 11:33 PM
Hello, the toe-in/ tie rod ends can be set to correct the steering wheel position,(center the wheel) and it is adjustable R to L , and L to R......etc. Swapping the tires R to L is used to correct a condition called Radial tire pull, and is a "cure all" excuse which is often abused, and over used.
Sir-Col