Not sure if this post belongs in this section. Will be driving across Canada next week and was wondering if the warranty on a USA purchased vehicle would work should a problem arise in Canada? Thanks.

It should be fine, my Canadian market Truck is covered in Canada and the USA. Have a look in your owners manual, I was browsing through mine and read about it in there.

Funny, I am going to move in June across Canada, from the West coast to Ontario, and am going to travel through the US as it is quicker, shorter, and much better roads!:p:

Cheers!
Andy

Dodge is the only one of the big 3 that will not honor warranty on a vehicle registered outside its country of origin. GM has a 6 mon. wait on new, used has warranty right away.

Dodge is the only one of the big 3 that will not honor warranty on a vehicle registered outside its country of origin. GM has a 6 mon. wait on new, used has warranty right away.


I believe that what you are saying above only applies to imported vehicles that have been purchased to be used permanently in Canada.

If teamr2 Is only visiting or on holidays there should be no 6 month waiting period for his warranty. I have heard of the waiting period thing but I think it is only for vehicles permanently imported.

Mike

I used to work for GM, and from what i can remember when people would buy in US, their warranty would not be void by driving in canada, but if a problem arised, it would have to be corrected in the country of origin....but that was a couple years ago.

I just purchased a US vehicle and brought it to Canada.

I was told that GM Canada had advised its Canadian dealers that it would not necessarily reimburse them for warranty work until the vehicle had been registered in Canada for six months and had 12,000 kilometres on it. This probably means that no Canadian dealer would take a chance on not being reimbursed and probably wouldn't pursue anything with GM Canada because they had effectively lost a sale to a US dealer in the original instance.

I just purchased a US vehicle and brought it to Canada.

I was told that GM Canada had advised its Canadian dealers that it would not necessarily reimburse them for warranty work until the vehicle had been registered in Canada for six months and had 12,000 kilometres on it. This probably means that no Canadian dealer would take a chance on not being reimbursed and probably wouldn't pursue anything with GM Canada because they had effectively lost a sale to a US dealer in the original instance.


It appears from his avatar that teamr2 lives in the states and from his post it appears that he will only be visiting... I could be wrong but if he has any issues such as a starter motor going I do not believe that he should catch any flak cost wise if he has to stop at a Canadian Dealer. Perhaps I have misunderstood their Warrantee information but as long as he is just visiting I believe that they will get him going again.

That is how I read my warrantee package for if I am travelling in the States and have difficulties. Again I may be miss reading the information.

I would suggest that teamr2 go to the source and obtain an answer from GM.

Mike

The purpose of my post was to provide current information in response to badinblack comments on permanently importing a truck from the USA to Canada.

I realize that the original question was from someone who was not permanently importing a truck and, under those circumstances, the individual will not experience any difficulty in obtaining warranty service in Canada.

A vehicle inmported into Canada MUST have been in service for 6 months and 12,000 km's before GM of Canada will provide warranty repairs. A tourist coming to Canada that has a warrantable failure will have any repairs that are covered by the warranty repaired.

I was told it was 6 months and 7500 km's from the dealer I bought it from in the states.

I also bought my truck in the USA and imported to Canada. I bought it in Denver in June of last year.

Before going down to pick it up I phoned GM Canada's Customer line and asked about the warranty. They said 6 months or 12,000 kms but they would not give this to me in writing.

After returning to Canada with the truck I took it to a local dealer and asked about the warranty. They repeated the 6 month, 12,000 km rule, but told me that if "your truck is not driveable for some reason, we will fix it under warranty". I took this to mean that GM doesn't want any negative publicity if an imported truck has a major issue.

My truck has now done 30,000 kms and it is presently at the local dealer for some warranty repairs. No arguments, they are acting just the same as if I bought it in Canada.

Further to my earlier post, I was shown a copy of the letter that GM Canada sent to its dealers .
It specified the 6 months and 12,000 kms and went on to say that until these conditions were satisfied that warranty repairs would not automatically be reimbursed to the dealer.
This language would allow reimbursement under some circumstances and it would appear from Ted White's post that GM Canada will possibly honour warranty repairs if the truck is not driveable

Further to my earlier post, I was shown a copy of the letter that GM Canada sent to its dealers .
It specified the 6 months and 12,000 kms and went on to say that until these conditions were satisfied that warranty repairs would not automatically be reimbursed to the dealer.
This language would allow reimbursement under some circumstances and it would appear from Ted White's post that GM Canada will possibly honour warranty repairs if the truck is not driveable
Any chance you can get a copy of that letter and post it? I also asked for the warranty information in writing and was told NO.

Butch

When your drivers license state/province, and the vehicle licensing state/province all match up and you stay with the story that you are just visiting, any GM dealer is suppose to provide warranty work. Major work, such as a new engine will take a few phone calls to the home country for approvals. (on edit)---been there done that.

You may want to keep the repair orders for when you get back to the US, because Canada doesn't have a lemon law. Those claims would have to be filed in your home state. Hope that never happens.

--New from states......6 months AND 12,000 kms (6500 miles)
--used imported into Canada.....no warranty (if truck still has factory warranty) til taken to dealer to have odometer changed to read in kms and labour op submitted to gm.
Tourist with factory warranty from states, no concerns.

While the broker I used gave me the letter to read, I did not ask for a copy at the time and at this stage in the game I don't think that he would likely give me a copy.

Funny, I am going to move in June across Canada, from the West coast to Ontario, and am going to travel through the US as it is quicker, shorter, and much better roads!:p:

Cheers!
Andy

My grandpa lived near the Blaine crossing on the US side and I remember him complaining, "dam canadians, come down use our roads and don't pay no taxes...."

Guess its true.:rolleyes: :D

Not sure if this post belongs in this section. Will be driving across Canada next week and was wondering if the warranty on a USA purchased vehicle would work should a problem arise in Canada? Thanks.

I was told that there is a 6 month cool off period for warranty work. Meaning when I purchased it in the US and I drove to Canada they cant do warranty work for 6 months after the date of purchase.

I thought that to be bs...


But I drove to Toronto a month after and said hey I have a problem with a remote that didnt work at times on my one LMM. They fixed it no problem.

Like I said before, if your drivers licence and the vehicle licence/registration/title have a matching location then the warranty goes with you and your vehicle, no problem for tourists folks.

The 6 months is for when the vehicle is purchased in a foreign country. Such as a Canadian buying a US vehicle from a US dealer (titled to a Canadian), exporting it from the US through US Customs, Importing it to Canada through Canadian Customs, getting it certified safe in Canada, then registering (our form of proof of ownership/permission to be on public road) the vehicle in Canada to the province that matches the province of the owners drivers licence.

If the vehicle is at least 6 months old, manufactured date on door sticker to current date, then those General Moters rules may not apply if the vehicle has been sold and a title issued to an American. Old inventory would be under the 6 months rules if still considered new un-titled.

When you go to a Canadian GM dealer, they can by the GM dealer computer network bring up country of origin, point of first sale/title issue place for any GM vehicle. When that matches your drivers licence and current title origin/vehicle registration your warranty covered. Canadians have the same warranty coverage when traveling in the US.

Learned these rules as a car jockey for a Canadian dealership.