procomp lift not strong enuff [Archive] - Diesel Place : Chevrolet and GMC Diesel Truck Forums

: procomp lift not strong enuff


lazzzboy
04-01-2008, 08:11 PM
well, looked under the truck to find crossmember is buckeling.... called procomp, the tech guy tells me its from to much torque..... i dunnno... looks like poor design, other side of where it buckled is notched for transfer case.... to flimsy.... and no i did not hit anything,,,, never been off road.......

buildingup
04-01-2008, 08:22 PM
Got any pics?

down4bmx
04-01-2008, 08:23 PM
Yeh Pro-Comp isnt the best at strength.....

lazzzboy
04-01-2008, 08:26 PM
ill have them tomorrow, was rainig to day

banshee1973
04-01-2008, 08:39 PM
That will be interesting to see.

Arctic_CatF6
04-01-2008, 09:37 PM
odd, ive heard nothing but good things from pro comp as per their lifts. Ha i just bought a 6" pro comp lift and 35" thornbirds for my 04 dmax.

wt tom
04-02-2008, 01:26 AM
something sounds fishy

HEAVYdutyDMAX
04-02-2008, 01:29 AM
Well having a bad cross member is rare, but not unheard of, i wouldnt say that its only pro comp or anything, ive heard of this a couple of times. Only time ive seen this was on a mid 90's truck,not a newer one. I would have a hard time believing there is "too much torque for this lift to handle" though.

lazzzboy
04-02-2008, 02:26 PM
yah thers noway i have to much torq..... quadzilla is set on 90 hp.....

<a href="http://s43.photobucket.com/albums/e386/lazzzboy/?action=view&current=pc1.jpg" target="_blank"><img src="http://i43.photobucket.com/albums/e386/lazzzboy/pc1.jpg" border="0" alt="Photobucket"></a>


http://i43.photobucket.com/albums/e386/lazzzboy/pc1.jpg

<a href="http://s43.photobucket.com/albums/e386/lazzzboy/?action=view&current=pc4.jpg" target="_blank"><img src="http://i43.photobucket.com/albums/e386/lazzzboy/pc4.jpg" border="0" alt="Photobucket"></a>

http://i43.photobucket.com/albums/e386/lazzzboy/pc4.jpg

<a href="http://s43.photobucket.com/albums/e386/lazzzboy/?action=view&current=pc3.jpg" target="_blank"><img src="http://i43.photobucket.com/albums/e386/lazzzboy/pc3.jpg" border="0" alt="Photobucket"></a>

http://i43.photobucket.com/albums/e386/lazzzboy/pc3.jpg

<a href="http://s43.photobucket.com/albums/e386/lazzzboy/?action=view&current=pc2.jpg" target="_blank"><img src="http://i43.photobucket.com/albums/e386/lazzzboy/pc2.jpg" border="0" alt="Photobucket"></a>

http://i43.photobucket.com/albums/e386/lazzzboy/pc2.jpg

freyguy
04-02-2008, 02:49 PM
I'm having a hard time figuring out which bracket that is. It's not the t-case bracket right? Cause there is no new brackets on the t-case. I think your talking about one of the front drop brackets that are by the front differential? The ones that the lower control arms bolt to? Are the support braces on there that go back to the t-case crossmember? I've beat the crap outta mine (only a gasser) offroad, and the only thing I've bent is one of the support braces cause I set the truck down on a rock when high centering. I plan on building them a bit stronger. :D

lazzzboy
04-02-2008, 03:34 PM
its the rear crossmember.......

Steezey
04-02-2008, 04:03 PM
Dang, thats not right. That looks like it should all be on pro-comp. That is their part, and they know these lifts are going on diesels, since they specify for that even. Sorry for your lift dude. That definitely sucks

RAWPWR
04-02-2008, 04:15 PM
I'm sorry but I have to disagree. I was tboned last Oct. in a parking lot at a Costco in Orange County/CA. Some crazy b*t*h from out of town ran into me with a new Pontiac 2007 G6. The full impact was on the passenger side front tire/wheel took the full impact. No body damage at all not even a scratch. Front bumper bent very little and that was from me pulling away from her smashed car. The G6 was totaled her air bags deployed her est speed 40+ and no skid marks from any braking on her part. She clearly move my vehicle 3/4 ton D-MAX 3-4 feet to the left of its track and I was rolling at approx. 10mph. Believe it or not I was able to drive it home @45 mph. Steering wheel was not centered as you would expect, but drove straight enough with some wheel vibration.

I thought for sure the Pro Comp lift was trashed bent out of alignment something serious for sure. I would have this opinion with whatever kit was on the vehicle with this type of hard impact. So on following Monday took it over to Outlaw Offroad. They inspected everything and I mean everything. The lift was in perfect condition not bent at all not even any paint came off the kit from the impact. This even would of been a great opportunity for Outlaw to sell me on a new kit and they push them all CST, Cognito, RCD and so on... Seeing that the insurance was going to take care of all this damage.

What they did replace was right front wheel bearing assembly hub, Cognito idler arms the right side ones where bent, pitman's, and right front a-arm and ball joint assembly and front chrome bumper. The forged Weld wheel was also bent slightly needed 13oz. in weights and center cap and front end alignment. They now have been replaced with XD wheels. My D-max drives as good or better then when I drove it off the lot. No steering knocking or any squeaks at all and no leaks.

So for someone to say that ProComp are weak kits I would say they are wrong IMO. No weaker or stronger then some other one out there. I'm now speaking from my personal experience. I have had a few different kits in the years. Since all this happened I have NOT needed it aligned again, tire wear is perfect and drives very straight. Oh yeah I do take this thing offroad in our great California and AZ deserts all the time!

I'm just glad I was not on my Harley that day, otherwise I would not be here!

lazzzboy
04-02-2008, 07:37 PM
well, that was a nice story.... im just telling you that i called the procomp tech department.... and the guy told me that bending the cross memeber in that spot could be from either hauling to heavy of a load, or to much torq...... 7 days later i still have nothing from them.... and they asked me to purchase the new rear crossover, and then i have to pay to send the old back to them where they will check and see if i am covered under warrenty.... i love the lift other than the buckle... just hope they keep ther end of the deal.....

graniteduramax
04-02-2008, 07:55 PM
p..c doesnt have compression struts do they?

RAWPWR
04-02-2008, 10:20 PM
That really sucks not to here from ProComp. Have you had the lift installed after the purchase of your truck? I would believe that it would still be under warranty. Any chance you have had the truck up on a host, floor jack, or towed lately? The reason I ask is the amount of torque you are talking about I'm thinking that something would of snapped before a cross member bends.

BERK
04-02-2008, 10:23 PM
I still don't see how heavy towing or "too much torque" could have done that. Have you lent your truck to your brother in law lately?

lazzzboy
04-03-2008, 01:32 AM
haha nah im the only one that drives it, never been on a jack............ its aint even got 10,000 miles on her yet, still breakin her in....... its weird it broke right wer they knotched it.... i dont believe torq... just think it was a weak peace.... let u know when i hear from them, it was professionaly installed so warrenty covers something......... i hope

freyguy
04-03-2008, 03:09 PM
Does have struts...can see em here. I believe the 07's are the same.
http://mysite.verizon.net/vze7z5f3/sitebuildercontent/sitebuilderpictures/Realift.jpg

lazzzboy
04-05-2008, 11:58 AM
sent procomp pics, ther goig to warrenty it.... new piece still looks flimsy...... maybe ill buy another one and stiffin it up a lilbit, just scared to void warrenty

Steezey
04-05-2008, 01:50 PM
sent procomp pics, ther goig to warrenty it.... new piece still looks flimsy...... maybe ill buy another one and stiffin it up a lilbit, just scared to void warrenty

Get some gussets welded in there.

01Cummins
04-07-2008, 09:07 PM
Add me to the list of bent cross members. I looked under there tonight and I have the same issue. I have only used the 4 wheel drive once and that was getting to the top of sand mountain. This lift should have handled that and it could have been bent before the trip up the hill. I will have to call them tomorrow.

01Cummins
04-08-2008, 03:26 PM
http://img99.imageshack.us/img99/9577/liftkitfw7.jpg (http://imageshack.us)
http://img99.imageshack.us/img99/5281/liftkit1hg5.jpg (http://imageshack.us)
http://img99.imageshack.us/img99/9316/liftkit2cm1.jpg (http://imageshack.us)

wt tom
04-08-2008, 10:35 PM
does not look Bent. just looks worn in a little. Custom fit like pants =)

05' Ditry Duramax
04-09-2008, 02:09 AM
Pro Comp lift's are warrantied for life......period.........they should take care of you no problem. I have delt with them on a few cases for some customers truck. 100 percent warranty fixes with no headache's. try talking to somebody who is somebody at pro comp and i'm sure you will get fixed up.

dmaxsnoxer
04-09-2008, 02:41 AM
http://img99.imageshack.us/img99/9577/liftkitfw7.jpg (http://imageshack.us)
http://img99.imageshack.us/img99/5281/liftkit1hg5.jpg (http://imageshack.us)
http://img99.imageshack.us/img99/9316/liftkit2cm1.jpg (http://imageshack.us)
Those holes are bulls?!t. Why are they there? That weakens the assembly. Weight reduction? Who cares!? That crossmember should be solid! Great pics! Glad i didnt buy one.

05' Ditry Duramax
04-12-2008, 06:07 PM
I spoke with a engineer for Pro Comp on Friday 4/11/08. They know about this problem and they are doing testing on a retrofit kit to solve this issue right now. He said there will be a replacement crossmember along with some other lower control arm bracketing that will be in the kit. They plan to release a tech bulletin around 30 days. So, whoever you guys bought the kit from will get this new info. The new parts will be at no cost to you the consumer. As far as the labor cost for installing the new parts, I'm not sure if someone will float the bill for that also, but the parts will be for free. If any one else would like some more info, just PM with your questions and I will do my best to find out.

duramaxdiesel
04-13-2008, 09:15 AM
Damn I just read this whole thread. As soon as I'm done breakfast I'm heading outside to look at my lift components. So far my lift hasn't given me any problems to date other then the shitty shocks that come with the lift. They are now replaced with Bilsteins.

Thanks for the info.

05' Ditry Duramax
04-13-2008, 11:54 PM
I would agree the shocks are not best but that is why I upgraded to the adjustable MX6's in the front. I'm very happy with them.

01Cummins
04-14-2008, 12:19 PM
I have the MX6s in the back and Bilsteins in the front. I had the MX6s in the front, there still not as good as the Bilsteins..

Heavy Chevy
04-15-2008, 02:19 PM
I had the same issue early last year. The crossmember buckled in the EXACT same spot. I fought with procomp tooth and nail untill they finally caved. They blamed it on "customer abuse". They claimed I would have had to jump the truck to cause the damage. I talked to a mechanic friend of mine a few weeks ago, he got word that Procomp now realizes there is a problem but are not persuing the issue unless the customer speaks up.

lazzzboy
04-15-2008, 05:47 PM
truck is back together ill take pics of our custom beef up kit... no holes no weakness..... welded solid plates and angle iron to it...

01Cummins
04-15-2008, 05:51 PM
I want to see:)

01Cummins
04-16-2008, 05:12 PM
Heres an Email I got from ProComp this morning:

We are working on a cross member retrofit kit that has reinforcements and
updated cross members.

It will be out in 30-45 days.
Until then, we can warranty replace the existing crossmembers.
This is the reason for the questions.
We need to know where the kit was pruchased and who did the install.

06DuramaxLBZ
04-21-2008, 06:27 PM
Just got off the phone with Procomp. I am EXTREMELY impressed with their customer service. They are shipping out a new crossmember for me tomorrow, no questions asked, should be here by the weekend. All I sent them was one email about a week ago. Like I said, very impressive customer service!

MAX4X4
04-21-2008, 08:23 PM
So are you going to spend the time and money to replace it with the same design and then do it over again when they get the updated one out? 01Cummins said 30-45 days for the new one.

06DuramaxLBZ
04-22-2008, 06:14 PM
Yep. Shouldn't be too bad to replace it. Doing it myself, no money involved. I drive it every day for work, I can't afford to have any problems with the truck. If my truck is down, I don't make any money. When the retrofit comes in, then I'll simply do it again, no big deal. So are you going to spend the time and money to replace it with the same design and then do it over again when they get the updated one out? 01Cummins said 30-45 days for the new one.

MAX4X4
04-22-2008, 10:04 PM
Yep. Shouldn't be too bad to replace it. Doing it myself, no money involved. I drive it every day for work, I can't afford to have any problems with the truck. If my truck is down, I don't make any money. When the retrofit comes in, then I'll simply do it again, no big deal.

:coolio::thumb:

Team Overkill
04-22-2008, 10:16 PM
I will have to check the truck in the morning.

01Cummins
11-06-2008, 01:12 PM
Well its been 6 months and Procomp still hasent released the updated cross member. Im getting tired of waiting on these guys...

MAX4X4
11-06-2008, 01:28 PM
WOW! I think I would go with a different lift. This shows that ProComp is:thumbsdow-:t

kfx700rider
12-27-2008, 05:18 PM
well looked at mine just now and mine is buckling too, although im surprised it isnt bent more considering this truck has been offroad most of its life.

I also sent off an e-mail to pro-comp to see what they're gonna do

http://i233.photobucket.com/albums/ee307/screenlookr/IMG00116.jpg

cee169
12-28-2008, 12:04 AM
I am going to look at mine tomorrow. I emailed them about my center link being broken but have not heard anything back from them yet. 4 wheel parts replaced the part but it is still the same part. I am going to make some gussets for it. As far as my cross member I will post what I find.

dmaxstore
12-28-2008, 12:09 AM
Can anyone tell me what made them buy a Pro-Comp kit over the other options, I am interested in knowing?
All feedback is appreciated:)

cee169
12-28-2008, 12:23 AM
I did not know anything about lifts and I went to the 4 wheel parts show and they convinced me that pro comp was better than fab tech, and they were the only 2 lifts available from them at that time. Had I known about Norcal and cognito I probably would have went with them. I hear nothing but good things about them. Not knowing of this website until after I got the lift done did not help much either. I will never buy another pro comp anything.

dmaxstore
12-28-2008, 12:29 AM
Thanks, we always like to hear about satisfaction on Dmax products and your input really helps.
Mike

dodgedsl03
12-28-2008, 11:32 AM
Cheap price, re uses knuckles. keeps stock track width, can use stock wheels and tires. I have never had a promblem with balljoints, tierods or any othe wear items that may wear faster. Since everything is dropped 6" there is no stress except bigger wheels and tires on components. I got mine used but have done new ones and this last one was cheap but i was looking at tuff country on the last truck. I use my truck its just not a driver so i wanted a kit that works and all have done that to this point.

kfx700rider
12-28-2008, 01:13 PM
i got my truck with the lift, the guy before me used his truck in the oilfield so i know that its been beat up and the only thing the he broke on it was a rear shock mount and so far no other problems.

wt tom
12-28-2008, 01:23 PM
cheap

dmaxstore
12-28-2008, 01:33 PM
How Cheap $$$ what does this kit sell for?
Thanks

kfx700rider
12-28-2008, 03:08 PM
around 1600 and depends what shocks you go with

cee169
12-28-2008, 03:36 PM
I looked today and my Cross member is not buckling. Everything else is fine. The only problem that I have been having is the center link drop breaking and the sway bar links keep breaking. Are there supposed to be longer sway bar links?

kfx700rider
12-28-2008, 03:51 PM
are you using stock sway bar links? because the pro comp kit should come with some new ones, not entirely sure if they are longer than stock ones though.

cee169
12-28-2008, 03:56 PM
I really would not know. I asked at 4 wheel parts and they said that they dont come with the kit and there are no longer ones and that its a chevy problem. He said mine are stock.

kfx700rider
12-28-2008, 04:04 PM
hmm mine has different end links, they should look like this

http://www.norcaltruck.com/shop/images/nct%20SB%20link.JPG

but these ones are cognito i believe

cee169
12-28-2008, 04:30 PM
They look similar to those but they are curved a little towards the middle of the link.

dodgedsl03
12-28-2008, 08:20 PM
http://www.dieselplace.com/forum/showthread.php?t=272755

There is a link to what mine cost.

kfx700rider
12-29-2008, 12:03 PM
well just got an e-mail back from pro-comp and they said that they are designing a new crossmember and it will be out in 90-120 days, what a joke. but they said nothing about fixing my problem

Thank you for your interest in our products.
We are currently are working on an upgraded design for the cross member for the 2500HD.
It should be out in 90-120 days.

01Cummins
12-29-2008, 12:36 PM
This is the Email I received this morning. I have been trying to get a new cross member since around May. They keep telling my next month. ProComp is a joke and I recommend them to NO ONE. If you want a lift that is an upper control arm drop, go with the CST. I installed one on a truck and its been put threw hell and not a single problem yet. I guess you get what you pay for..



Thank you for checking back with us.

Because of the declining economy, sales of all of our lifts have slowed casing the release of the updated cross members to be pushed back.

We should see the new cross members within 90-120 days.

Rick98Z
01-20-2009, 07:46 AM
Add me to the list of bent crossmembers, got underneath it last night and there she was. I purchased this lift due to good reviews from other truck forums that the kit was good and reliable for the money and I liked the fact that it didn't increase my track width. If to do over again I would certainly not be ordering another procomp...with all the mixed reviews here lately of procomp my eyes have been opened! I will be emailing them today!

bummerdogg
01-20-2009, 11:16 AM
Well i thought i was the only one with the problem. I bought the truck used and seen the problem a couple months ago. Not sure if any warranty with being the 2nd owner but will have to see what pro-comp says about it. Should have read the thread earlier i guess and would have seen all the posts.

Rick98Z
01-22-2009, 11:05 PM
Well I have gotten up with procrap who tells me I need my original purchase invoice and to get up with my original seller and they can warranty the parts for the new pieces, not sure if redesigned or still same ol' crap...procomp know of the issue as they didn't question my issue one bit! I'm sure the bent crossmember isn't going to really f' anything up but bent steel is bent steel and this is certainly a weak section in their kit. I drive my family regularly in this vehicle and I am not going to compromise their safety due to crappy craftsmenship! Procomp better step up their game!

cee169
01-25-2009, 01:11 AM
I dealt with Jeff Blakely at Pro Comp. He was helpful but could never tell me what would cause the center link drop to break.

Rick98Z
02-09-2009, 02:35 PM
I am also now dealing with Jeff Blakely at procomp now and he seems helpful so far. Will be emailing him pics tomorrow of the bent section. He said normal warranty items I would purchase and then send them the bent one later for reimbursement but with being across country from them if I get some pics and all they should be able to just send it out at no charge. So far procomps customer service seems to be great! I will keep you posted...

Rick98Z
03-02-2009, 11:54 AM
Got my replacement crossmember now and just have to weld up some bracing in it. Procomp said they make the brace kits as needed and don't have anymore left right now but they are back in production currently. Jeff said me he would advise me when they are completed but I doubt I will hear from him. Overall though he was a good guy to deal with...

duramaxdiesel
03-24-2009, 12:12 PM
Ok who are you guys dealing with at Pro Comp? I just looked at my cross member and damn is it bent! Buckling actually. I want to take care of this asap!

thanks!

Rick98Z
03-24-2009, 01:58 PM
jblakely@explorerprocomp.com

Jeff Blakely is who I dealt with.

duramaxdiesel
03-24-2009, 02:18 PM
Thanks!

01Cummins
06-24-2009, 01:42 PM
Well after over a year of Emails to John Meeden, they finally came out with the new cross member. I called today to get a cross member and they asked if I had hit something. They said the only way this would bend is I had hit something. They want me to send the old one in before they send out the new one to repair the problem. Other wise they would have to charge me almost 600.00 for a new one till they get the old one back. I have sent many up close pictures and they know of the problem. I own a diesel shop here locally and have installed 3 of these kits so far. All 3 have bent and need to be replaced. Who covers the labor for a product they know is bad? I eat the labor and have to wait to get my money back on 3 jobs.
ProComp was rude and disrespecful on the phone. I advise anyone looking at ProComp products to steer clear. They are by far one of the worst companys I have dealt with. Please advise others on there crapy product and lack to solve the problem.
Since this issue over a year ago I have started installing CST lifts and I will never look back. Great product and when there is an issue, they respond with great results...

Zebler
03-29-2010, 10:09 PM
I just seen today that mine is starting to bend

moparmotel
04-08-2010, 10:46 PM
add me to this list mine is bent in the same spot

moparmotel
04-08-2010, 11:36 PM
hey guys i tried that e-mail address for jeff or whatever and it says address not deliverable?

this lift is barely a year and a half old and i had it installed at 4 wheel parts i'm hoping they will take care of it under warranty since it seems to be a common problem.

Rick98Z
04-09-2010, 07:48 AM
The email has changed, here is his new one:

jblakely@procompusa.com

I would think 4wheelparts should take care of it though seing that they did the install work and the kit isn't very old...

moparmotel
04-09-2010, 01:10 PM
that's what i am hoping.

moparmotel
04-09-2010, 03:39 PM
Well pro comp is sending out the new cross member and braces. Thanks for the updated e-mail address Rick98Z but I just called Jeff and he is replacing them.

Zebler
04-10-2010, 10:31 AM
i email jeff a week ago not hurd back will be calling next week

moparmotel
05-04-2010, 03:25 PM
Gotta say guys i'm pretty disappointed in pro comp. It's been almost a month since my local 4 wheel parts ordered the new rear box and brace kit. Still hasn't come in and there saying still another 2 weeks.

I don't want to keep driving the truck while it is bent.

Zebler
05-04-2010, 05:36 PM
Mines not to bent i may just try to bend it back and do some welding

kfx700rider
05-04-2010, 09:43 PM
I'm not even gonna bother replacing it, just gonna go with something stronger :D

Zebler
05-06-2010, 09:21 PM
anyone looked into going to a fab shop and having one made. its crossed my mined

Rick98Z
05-07-2010, 08:37 AM
The original option Jeff gave me was to fab up bracing on my own to the new crossmember to make sure it didn't buckle again...I just never had a chance to do anything and am still driving on the bent crossmember, it really isn't hurting anything other than throwing the alignement a little out of spec. When I contacted him this last time about the new braces he said they were in stock and he would send them out to me. I received them within a week, so I cannot complain...Just have to find time to rip the truck apart and repair the front end

moparmotel
05-08-2010, 10:48 PM
they sent me the new rear cross member and brace kit, received them a couple days ago.

The brace kit looks like it would keep the new one from bending, looks pretty good.