Injector policy [Archive] - Diesel Place : Chevrolet and GMC Diesel Truck Forums

: Injector policy


dmac76
02-01-2008, 10:56 PM
What is the warranty of the new injectors after the ol ones are replaced under the 7yr/200,000 mile update? I did a search, but some say they're covered until 7yr/200,000 and some say only 12mo/12,000 miles. anybody know for sure?

goodwrenchtech
02-01-2008, 11:35 PM
covered for the first 7yr/200,000 on truck. if replaced at the end of that time under warranty should carry 12/12 over and above the 7/200,000

kgt
02-02-2008, 01:15 AM
In Canada, according to the policy and procedure manual, if i remember correctly...for example..if your injector failed at 199,999 kms and had them replaced for free,(gm paid) then you warranty would be for 3 months or 6500 kms, what ever came first and thats it, in that instance that would be the only warranty, now if you paid for them at the shop as a customer pay item, then it would carry the 1 year or 20,000 kms

dmac76
02-02-2008, 07:17 PM
covered for the first 7yr/200,000 on truck. if replaced at the end of that time under warranty should carry 12/12 over and above the 7/200,000


So, if they fail, say, three times before 7 yrs or 200,000 mi it's all free?

Sandman
02-02-2008, 08:53 PM
I think that's correct...as long as the "Failure" fits GM's criteria for replacement..i.e. high return rates.

drsorter
02-04-2008, 01:50 AM
first failure free each additional time $100 co pay

dmac76
02-04-2008, 03:21 PM
Alright. Thanks guys. I appreciate the info.

jslowss
02-06-2008, 12:22 AM
well whats the policy on injector replacement if im buying a truck this week with right around 170k miles and i want to have the injectors done before 200k ...will i have a problem at the dealership since im not the 1st owner?

durali04
02-06-2008, 12:34 AM
well whats the policy on injector replacement if im buying a truck this week with right around 170k miles and i want to have the injectors done before 200k ...will i have a problem at the dealership since im not the 1st owner?

You can't just go in and "have the injectors done" under this special policy.

The injectors must be failing, and the failure must be the failure mode specified in the policy. If they are failing in another mode, they are not covered under the special policy.

I think too many people are thinking "special policy" is the same as a warranty extension covering the injectors. It's just not so.

gmpartseller
02-06-2008, 12:48 AM
You can't just go in and "have the injectors done" under this special policy.

The injectors must be failing, and the failure must be the failure mode specified in the policy. If they are failing in another mode, they are not covered under the special policy.

I think too many people are thinking "special policy" is the same as a warranty extension covering the injectors. It's just not so.

:agreed:

HDGMC
02-06-2008, 01:41 AM
You can't just go in and "have the injectors done" under this special policy.

The injectors must be failing, and the failure must be the failure mode specified in the policy. If they are failing in another mode, they are not covered under the special policy.

I think too many people are thinking "special policy" is the same as a warranty extension covering the injectors. It's just not so.

May not be the case, but it should be. There are failures that don't fit the policy. My first set went at about 30,000 miles, ran a little rough at times, and there was a very strong smell of diesel while idling. I'd literally back out of the garage immediately after start up to keep from coughing from the fumes. I wonder if the EPA or California air resources board is going to step in on this one. It just seems right that they replace the faulty injectors with ones that are as reliable as those in the lly,lbz, or in the cummins.

durali04
02-06-2008, 10:35 AM
May not be the case, but it should be. There are failures that don't fit the policy. My first set went at about 30,000 miles, ran a little rough at times, and there was a very strong smell of diesel while idling. I'd literally back out of the garage immediately after start up to keep from coughing from the fumes. I wonder if the EPA or California air resources board is going to step in on this one. It just seems right that they replace the faulty injectors with ones that are as reliable as those in the lly,lbz, or in the cummins.

Agreed that GM could handle this whole thing a lot better.

It's just a bad idea to buy a truck with close to 200K miles on it thinking that it will automatically get a new set of injectors under warranty, special policy or recall or whatever - even if they are failing. In reality, it just doesn't work that way and the policy should be clearly understood by potential buyers.

jslowss
02-07-2008, 02:03 AM
thats wierd cause the gm dealer ship told me to bring it in and it wouldnt be a problem..

durali04
02-07-2008, 08:56 AM
thats wierd cause the gm dealer ship told me to bring it in and it wouldnt be a problem..

You bought a truck with 170K from a gm dealer, injectors are fine and he agreed to replace injectors for the fun of it before 200K miles?

graydawg
02-15-2008, 09:17 PM
I've been searching and reading the archives for more than two hours now and this is finally the topic I've been searching for. My '02 is showing signs of injector problems. This would be the second time as they were replaced under warranty at a GM shop right at 100K. Has anyone had a second failure? If so, did the dealer replace them again under warranty? Thnx!

Paul Clancy
02-15-2008, 10:16 PM
Many owners have had multiple sets under warranty and the special policy.