New Edge Insight [Archive] - Diesel Place : Chevrolet and GMC Diesel Truck Forums

: New Edge Insight


RV Guy
12-11-2007, 10:31 PM
I am interested in hearing from others who have received their Edge Insight monitor. I received mine and can not get the software to load in either of two different PCs. One has XP Pro OS; the other has Vista Home Premium OS.

I've spent a couple hours on the phone with Edge Tech Support. It looks like they released the Insight prematurely. Also, an Edge Rep told me today, that the EGT probes might not go out to the dealers until after the first of the year.

So for anyone thinking about going with the Insight, you might give Edge a few weeks to get the bugs worked out.:(

gilcon
12-11-2007, 11:07 PM
Mine works fine. No problems. I'm running XP Pro on my computer.

RV Guy
12-11-2007, 11:35 PM
Mine works fine. No problems. I'm running XP Pro on my computer.

Just my luck. Glad to hear yours is working. Edge is sending me a new install disc with new Vista drivers. Hopefully, that will fix the problems.

dzglaser21
12-20-2007, 08:16 PM
Does the insight display boost as well?

mick14
12-20-2007, 08:56 PM
yes

gilcon
12-20-2007, 08:56 PM
Yes it does along, with a lot of other stuff that you can pick.

RV Guy
12-21-2007, 10:12 AM
Just a follow up. I received a new Fusion program to load on my Vista computer. However, I still have not been able to get the Insight to connect to either of my computers. One running Vista; the other is running XP Pro. The unit works fine hooked up to the ALDL port. I just can't take full advantage of its capabilities unless I can get it to talk to my PC.

TRMN8R
12-21-2007, 10:15 AM
Sounds like a missing driver?

RV Guy
12-21-2007, 06:55 PM
Sounds like a missing driver?


I agree!

During the install process it goes through about three set of driver installation. I think the install is coded wrong of something. I'll give it until after Xmas before I try to resolve things with them. Its just to busy right now.

Jim

Diesel Dually
12-21-2007, 07:16 PM
Lets move this to LMM Electronics.

1lowdiesel
12-21-2007, 07:31 PM
the probe is still on b/o for another 2weeks as of 12/14.

BKDespain
12-22-2007, 01:15 AM
I had problems installing the Insight cd on my computer too. Never did get it on. Also received my quad stealth 2 and couldn't get the dpf tunes to download to my computer either. Called tech support and Jeremy was a big help. Turned out it was my pc, soon as I downloaded to my laptop it updated the first time. go figure. Insight works really well just pluggin in and adjusting parameters.

hookdOnDmax
12-22-2007, 03:16 AM
Quadzilla's monitor (called Commander) shows EGT, apparently straight off the OBD-2 port.

I'm curious about why the Insight uses this optional probe?? :confuzeld

fire0021
12-22-2007, 05:47 AM
its showing dpf egts not the egts tht are important like th eones off the manifold thts what the extra probe is for

hookdOnDmax
12-22-2007, 12:06 PM
Aha~!! Very important difference -- thanks.

Even some of the Qz & Edge dealers I've spoken with didn't have that answer!

squaredaway2
12-22-2007, 06:53 PM
Ive had my discussions with the CEO of Edge Products. I went thru 5 juice moduals on my 03 and the guy that bought my truck is still getting updates. The programmer had to be unpluged so I could get home more than once. So did edge just start shipping to stay in the market?
I was going to buy one for my Quad but now might be re thinking it. Dont have the probes yet? What a joke.
They actually have a good product but they have a hard time keeping it together. And there customer sevice is not top notch by far.
Think Ill just watch for a little while. My 2 cents.

fire0021
12-22-2007, 07:32 PM
well you can actually uuse the same probe from any other edge system you have i saw edge also has them on there web site now . i have herd both good and bad about edge but . so far this thing works great and is super acurate.

dmax4u2nv
12-22-2007, 08:09 PM
well you can actually uuse the same probe from any other edge system you have i saw edge also has them on there web site now . i have herd both good and bad about edge but . so far this thing works great and is super acurate.

i was wondering what was included in the probe kit. is it just a probe or is there a special harness or anything?

rhadiesel
12-22-2007, 10:55 PM
egde has 2 differnt probes one that is used for Jwith *** the other is for the evo the evo prob is the same for the insite so just look for that probe

RV Guy
12-23-2007, 12:33 AM
well you can actually uuse the same probe from any other edge system you have i saw edge also has them on there web site now . i have herd both good and bad about edge but . so far this thing works great and is super acurate.

Actually no. The probe for the Insight has a different connector for the Insight. The Attitude probe is two wires that connect to the Edge module under the hood.

The probe for the Insight connects to the it inside the cab via a special connector. While the probes themselves may be the same, the key difference is how the probes connect to their respective module.

rhadiesel
12-23-2007, 01:16 AM
like i said

fire0021
12-23-2007, 01:21 AM
like rha said the evo one is the same he would know as he helped install it in my truck works perffect

RV Guy
12-23-2007, 10:14 AM
like rha said the evo one is the same he would know as he helped install it in my truck works perffect

For the record, my comment was directed toward your general comment that a probe from any Edge system would work. Which, as we have pointed out, the probe for the Attitude does not work with the Insight. The importance of deferientiating that is that there are allot of Juice/Attitude users out there. There might be some, like myself, going with an Insight and another performance chip. Their Attitude probe will not work with the Insight.

squaredaway2
12-23-2007, 01:06 PM
I have from my juice with attitude a probe with two wires that need to be hooked up with nuts and screws and some heat shrink. This probe will not work. The Insight has a plug.
So dose it hook up the same as Juice with attitude as far as the engine hook up.
Dose it get power and readings from the engine harness like before?

LBZrcks
12-23-2007, 01:51 PM
I believe it just pluds into your obd2 port rather than the 2 harness under the hood.

squaredaway2
12-23-2007, 01:58 PM
Gotcha.

RV Guy
12-23-2007, 02:08 PM
The probe for the Insight is the same as probe for the Attitude far as where and how it installs on the manifold. The lead from the Insight probe has a connector on the end that is different than the probe for the Attitude (two wires as described before.) The Insight probe connects to the Insight via a short pigtail that "Y"s off of the Insight's cable. Thus, power comes from the ALDL port where the Insight makes one connection.

Or looking at it from the ALDL port: The Insight connects to the ALDL port; the cable extends from there where it "Y"s. One side of the "Y" connects to the Insight. The other side of the "Y" connects to the EGT probe. From that connection, the probe's wiring goes to the manifold where it is installed just like the probe for the Attitude.

squaredaway2
12-23-2007, 04:55 PM
RV guy

You must of got the new probe. I thought they were not out yet.

RV Guy
12-23-2007, 09:38 PM
No, I haven't received one yet. My details come from Edge Tech Support.

rhadiesel
12-24-2007, 12:46 AM
when you guys go to a place to pick up probes if they have one for the evo it will work with the insite they are bot the same product one just comes with no tuning i also have one for sale

kdawg62
12-24-2007, 07:02 PM
I snatched a probe out of an evolution II programmer box to get a customers insight going and it worked correctly. I'm sure the probes are made overseas so thats probably where the delay is at.

seabee1
12-25-2007, 02:20 AM
I was wandering if anyone has mounted the insight in the overhead console like you can with the Attitude monitor.

rcpd34
12-28-2007, 11:25 PM
Ok; what's the difference between the Juice w/Attitude, Insight and Evo? I have the former, waiting on the latter (beta) and am curious about the insight.

Thanks!

Dual Tandem
12-29-2007, 09:49 PM
Has anyone recieved their egt probe yet? I'm really getting fed up with the excuses. Next day shipping my a**! I am really impressed with the product, but the main reason for ordering it was for egt's and is pretty useless right now to me.

fire0021
12-29-2007, 11:30 PM
well when every thing is now made in china we have to wait alot longer i tried for almost 2 weeks to find rims for my truck but no one has any thing till after new years wating for shipments the same goes for alot of things . i would try to find a evo probe if possible same thing

BKDespain
12-30-2007, 02:12 AM
Supposed to been available on the 28th. Still can't find one yet. Try again tomorrow, also no one wants to sell just an evo probe to me either. Bought the insight mainly for EGT's to, getting very frustrated too.

Dual Tandem
12-30-2007, 08:43 AM
It wouldn't be so bad if the guys I bought it from would call me back or return am e mail. I guess that I should have went with mechanical guages.

ctibbitt
12-30-2007, 11:13 PM
I just got my Insight as a Christmas gift from the wife. I ordered the EGT probe and the dash mount from the edge website.

Quick question about the insight, has anyone tried to use the 0-60 or 1/4 mile performance logging? I tried briefly and I could not get it to work. When I activate the 1/4 mile for example, the Insight direct me to slow to a stop. I do this but the speed constantly displays 21MHP for some reason. It never starts the performance logs because for some reason it always thinks the truck is going 21MPH even when it is sitting still.

I looked through all of the PID's thinking that maybe there was a GM specific PID for vehicle speed that needed to be used or something like that and I couldn't find ANY supported PID that would even let me display vehicle speed as one of the gauge parameters.

Anyone else run into issues like this?

BKDespain
12-31-2007, 12:02 AM
Mine did the same thing, stuck on 21mph. stopped, went to park, neutral, reverse and nothing worked. Still can't figure it out.

lv345
12-31-2007, 09:55 AM
I got mine on Friday...Insight and probe...Ordered from Edge. It is working great. Install was fairly simple and straight forward. I haven't tried any 0-60 stuff yet.

jmoods
12-31-2007, 10:34 AM
Good to hear the probes are starting to surface.

Those still with with DPF-What are you seeing soot mass wise on your regens?

My first regen (cherry popped) was at 600 miles and the Insight showed my soot mass at 11. Now my soot mass is sitting at 15 and change but no regen.

Any ryme or reason here?

Thanks, Jmoods

BKDespain
12-31-2007, 11:04 AM
Mine would regen between 22 and 27,before the dpf went in the garbage!

gilcon
12-31-2007, 11:45 AM
Have had 2 regens since installing the Insight. One was at 44 and the other at 45. Third one coming up - sitting at 37 now. I'm running my PPE at level 4.

jmoods
12-31-2007, 12:49 PM
thanks-appreciate it. Quite a range though. I have been driving around trying to get through my regen so I can bump up to level 4 on my PPE the manual option scares me.

One other question how do I interpurt the TCC values on the Insight?

Cheers, Jmoods

fire0021
12-31-2007, 05:41 PM
yea my zero to 60 /14 mile pids sit at 21 mph to been to busy to try to sort it out thoe

ctibbitt
12-31-2007, 06:14 PM
OK so its not just mine that sits at 21MPH all the time. This is next on my list of things to figure out, heading to the Edge website now to try and get to the bottom of this. I will post if I make any progress.

Quiky One
01-01-2008, 09:08 PM
Does anyone have the dashhawk? Maybe it is better?

Schweinmesser
01-02-2008, 03:39 AM
Does anyone have the dashhawk? Maybe it is better?

I have the DH and haven't had any problems with it. It seems pretty stable. MSD is always upating the firmware to make it better. I haven't gotten off my a$$ to get the EGT probe yet but will be soon.

Good to hear the probes are starting to surface.

Those still with with DPF-What are you seeing soot mass wise on your regens?
...

At home in Cali, regen kicks in at around 44-47 on mine. When I was in Las Vegas, it would regen at around 17-21. Maybe altitude plays a part.

-Ronnie

mdjr
01-02-2008, 12:00 PM
I just got back from a long trip around 1700 miles. So this is what mine did.

This monitor is a DashHawk.
I had a Regen at least every tank. Sometimes it would be twice a tank. I traveled from central NJ to Hilton Head SC and then to Savannah GA.and back. 99% highway and mostly flat driving. Speeds averaged 75 mph. I did drive it very hard at times. PPE tuner is set to lvl 3.

Soot Mass went up to around 40 with the status reading NOT REQUIRED.

Somewhere around 40 to 45 the status changed to REQUIRED and EGT 1 went to around 1100F, and EGT 2 went to around 950F. This remained that way until the Soot Mass went down to around 8. But this number varied allot from 3 to 10.

Somewhere around 10 the Status went to ACTIVE until the Soot Mass went to about .1. During the ACTIVE reading the Egts both went back to normal.

I went threw Regen it had to be 6 or 7 times. I didn't count, but it was allot. The average mileage (DIC) did not change but 1/10 during Regen once I got a good amount of miles on due to averaging. and the mileage of the entire trip (DIC) finished at a solid 18.

I did notice that since the DIC averages, once you have a good amount of miles logged, it is hard to effect the mileage of this truck. I did not baby this truck on this trip and many times ran with a group of traffic going in the high 80's and even hot dogged a few times with a Furd or two, (WIFE = :mad:) The truck did great and I still finished out with a solid 18 MPG. I am convinced that over the course of the year you can easily average 18 to 20 MPG with this truck if you are carefully.

I tried to get as much info as possible but if you have any questions, I'll try to answer them.

jmoods
01-02-2008, 12:42 PM
Thanks mdjr and schwein- appreciate the Insight:D. I have notice on extended hwy driving the EGT temps seem to be high enough to reduce the soot mass to a degree. Also my regen temp were similar to yours mdjr- lasted 20 min to get from 11 to 0. My Insight still showed Active even after I reached 0 and the EGT temps had returned back to normal range- had to turn off the truck then when I turned it back on Insight went to Not Req.

Wondering if regen will take longer if I get to 20-40 soot mass? Does not seem like anyone is experiencing longer than 20 min regens that I have seen.

Jmoods.

hookdOnDmax
01-02-2008, 03:04 PM
I just got back from a long trip around 1700 miles. So this is what mine did. . . .
Great post, mdjr! :thankyou2

... curious if that 18 mpg was confirmed by adding up the gas tickets?

mdjr
01-02-2008, 03:35 PM
Great post, mdjr! :thankyou2

... curious if that 18 mpg was confirmed by adding up the gas tickets?


I have not done that yet. I plan on doing that and I will post the results

Schweinmesser
01-02-2008, 05:15 PM
I averaged 18-19, hand calculated, on my Vegas/Pahrump trip. Not bad for a heavy a$$, IMO...

fire0021
01-03-2008, 02:27 AM
insnt the dash hawk the same thing as the insight but with a diffrent lable

mdjr
01-03-2008, 07:03 AM
insnt the dash hawk the same thing as the insight but with a diffrent lable


IMO yes.

Quiky One
01-03-2008, 10:32 AM
IMO yes.
It apparently isnt...Why is the dashhawk working but the Edge not? Different firmware too...

mdjr
01-03-2008, 12:25 PM
It apparently isnt...Why is the dashhawk working but the Edge not? Different firmware too...

I guess I stand corrected.
I did not know the Edge was having a problem? Glad I did not buy one :D.

Quiky One
01-03-2008, 01:31 PM
I guess I stand corrected.
I did not know the Edge was having a problem? Glad I did not buy one :D.
Haha hate to be a smartass, but the last 3 pages or so have been talking about problems with the Edge. :p:

fire0021
01-03-2008, 05:38 PM
then why in the edge insight does it have dash hawk pids selections? so any of the guys with the dash hawk does your 0-60 -1/4 mile fetures work thts the only thing tht does not work on mine. if they have the probes for the dash hawk then i would just buy one of those probes

ctibbitt
01-03-2008, 07:30 PM
Here are a couple of pics of my insight installed in the Edge pod that showed up today. It even has a hole for the vent. Pretty slick

ctibbitt
01-03-2008, 08:23 PM
0-60 and 1/4 mile stuff is still not working. Calls and emails to Edge tech support have gone unanswered for the past two days.

I did get an email from an operations specialist at Edge today saying my EGT probe is still on backorder for another 7-10 days.

mdjr
01-03-2008, 09:06 PM
Here are a couple of pics of my insight installed in the Edge pod that showed up today. It even has a hole for the vent. Pretty slick

Very nice, I like :cool:.

Runaway
01-03-2008, 09:21 PM
Here are a couple of pics of my insight installed in the Edge pod that showed up today. It even has a hole for the vent. Pretty slick

So which one is your truck, pic on left is grey interior, pic on right is a tan interior??? Looks nice and neat though.

rcpd34
01-03-2008, 09:24 PM
Did you have to paint it? Weren't those little metal tabs w/the sticky velcro a PITA?

ctibbitt
01-03-2008, 10:00 PM
Both pics are of my truck, one pic was using the flash, other pic no flash under flourescent lights. The picture with flash looks more like reality since the camera white balance knows the temp of the flash, but it didn't get the white balance right when I took the shot from outside the truck with no flash.

Nope I didn't paint it, I guess I got lucky and it matched the "Titanium" interior color of the truck. Yes, the little metal tabs and velcro were pretty much a PITA.

robertleeii
01-03-2008, 10:01 PM
Here are a couple of pics of my insight installed in the Edge pod that showed up today. It even has a hole for the vent. Pretty slick


looks good might have to get one of those!!

lb49er04
01-03-2008, 11:08 PM
I just got mine today...i'm very pleased with it...just begun to play with it...really like it so far

BKDespain
01-03-2008, 11:38 PM
Velcro did suck! My kid got into the box and lost one, had to use sticky tape. Holding on so far.

Schweinmesser
01-04-2008, 03:43 AM
I guess I stand corrected.
I did not know the Edge was having a problem? Glad I did not buy one :D.

x2 :D

Still waiting on the DH EGT probe. Update from the DH forum is soon...like I haven't heard that one. Sorry...just realized this is an Insight thread...doh!

dst
01-04-2008, 09:50 AM
Here are a couple of pics of my insight installed in the Edge pod that showed up today. It even has a hole for the vent. Pretty slick

Hey bud, any idea if the mounting pod will work with a LT2 dash, its differnt then yours. Or do they make another that will work with LT2 interior. Did it come colormatched

rcpd34
01-04-2008, 10:26 AM
They make another one.

RV Guy
01-04-2008, 10:56 AM
I find it interesting that Edge says the probes are still on BO. My vendor mailed mine to me yesterday along with the mount and I see they appearing on Ebay again with vendors saying they have a dozen or more. I guess they are saying they're out again after being on BO for weeks. I think I'd find another supplier. I'm anxious to see what color my mount is and whether I have to paint it. I'm encouraged to see the one that's in Titanium. That's the color I need. By the way, that mount looks very nice. I'm glad we can finally get way from A-pillar pod mounts and go to a dash mount. Much less hassle.

ctibbitt
01-04-2008, 11:24 AM
DSt - I ordered part number 28302 (Old P/N 13016) directly from the Edgeproducts website. I was kinda going at risk since it is listed for 2007 models but I ordered the one for the GM Luxury interior.

Edge has another pod for the listed for 2007 basic interiors, it is part number 28301 (old P/N 13015) This is most likely the pod for the LT2 interiors.

There is no option to specify color when ordering the pod from Edge's website. I guess I got lucky in that it came in a color that matched my interior.

There is a note on Edges Website that the pods may need to be painted to match your interior.


Further update - Just talked with Edge Tech support via phone. They had not heard of the 0-60 and 1/4 mile issues. They did not have an answer for it, but suggested I try recalibrating my tire size. I doubt that will fix it since I have stock tires and the correct size is loaded in the PCM via EFI Live but I will play with that. Also, tech support had not heard of any issues uploading custom splash screens to the insight. Their only suggestion was to make sure the splash graphic conforms to their specs exactly. I have checked this, but I will check again. The tech I spoke with did say a software update in the near future may fix both of these issues.

Tucker dog
01-04-2008, 04:24 PM
DSt - I ordered part number 28302 (Old P/N 13016) directly from the Edgeproducts website. I was kinda going at risk since it is listed for 2007 models but I ordered the one for the GM Luxury interior.

Edge has another pod for the listed for 2007 basic interiors, it is part number 28301 (old P/N 13015) This is most likely the pod for the LT2 interiors.

There is no option to specify color when ordering the pod from Edge's website. I guess I got lucky in that it came in a color that matched my interior.

There is a note on Edges Website that the pods may need to be painted to match your interior.


Further update - Just talked with Edge Tech support via phone. They had not heard of the 0-60 and 1/4 mile issues. They did not have an answer for it, but suggested I try recalibrating my tire size. I doubt that will fix it since I have stock tires and the correct size is loaded in the PCM via EFI Live but I will play with that. Also, tech support had not heard of any issues uploading custom splash screens to the insight. Their only suggestion was to make sure the splash graphic conforms to their specs exactly. I have checked this, but I will check again. The tech I spoke with did say a software update in the near future may fix both of these issues.


Does anyone know ifthe Dashhawk is the same size as the Insight and will it fit the same pod mount in the pictures above??

SoylentGreen
01-04-2008, 05:07 PM
Does anyone know ifthe Dashhawk is the same size as the Insight and will it fit the same pod mount in the pictures above??

Yes it is, I contacted Edge earlier this week about the same issue. It is part number 28301 and I would like to see a picture of it installed.

I also like the BlentMount, but it looks like they only have it for the classic.
http://www.mgtmotorsports.com/blendmount.html

robertleeii
01-10-2008, 09:26 PM
i contacted edge today and they said the pods only come in black!!! yours is not black is it??????

ctibbitt
01-10-2008, 10:21 PM
Mine showed up andit is a gray color. Matches the "titanium" interior of the truck perfectly.

lb49er04
01-11-2008, 12:39 AM
anyone been able to get the 1/4 mile and 0-60 to work yet?
emailed edge so far no response

fire0021
01-11-2008, 03:12 AM
mine is gray as well i would actually like a black one match my interior better oh well. my 0-60 1/4 mile still dosent work was on hold for 30 mins and then they hung up happy with the guages verry unhappy with there customer non suport

ctibbitt
01-11-2008, 07:33 AM
I actually talked to someone on their phone tech support. The guy kept having to put me on hold to go and talk to a "master tech" about the 0-60 and 1/4 mile stuff. His final answer was that I needed to recalibrate my tire size. I told the guy I didn't think the insight had the capability to recalibrate tire size and he assured me that it did. I have not found any option with the Insight to do this.

I DID recalibrate my tire size with EFI live. I have the stock 265/70-R17 tires on my LTZ truck, but the stock tune from Chevrolet was set for 245/75-R16 tires. Once the tire size was reset with EFI live, my speedo matches perfectly to a handheld GPS.

I also asked their tech support about uploading custom splash screens as I have not been able to get this to work. The only help they could provide was that I must not have met all of the requirements for the splash screen graphic size. My graphic does match but it won't upload to the unit. They said a firmware update in the future may fix both of these issues, but that did not inspire much confidence based on their suggested solutions.

Anyway, same situation here, pretty happy with the gauges, not happy with tech support. Also, STILL have not received EGT probe. I'll wait another week and then inquire again about the status of the probe.

DuraMaxxedOut
01-11-2008, 10:32 AM
@ the risk of soundsng like a smart ass...I was on the cusp of buying an edge product for my LMM becuase I wanted on the fly adjustable power. Boy am I glad banks just announced thier six gun package is available, ill be buying one as soon as the dial version WITHOUT the PDA comes out. After reading this entire thread sounds like edge has an inferior product and $hitty customer service!

lb49er04
01-11-2008, 10:42 AM
well i shouldn't have to recalibrate my tire size because they are stock...and i haven't seen anywhere that you can recalibrate the tire size...hmm...sounds like a load of crap and that they don't know what they are talking about...like everyone else i am very happy with the gauges but not their support...still waiting for the email response from 4 days ago

roscoj
01-11-2008, 01:00 PM
mine is gray as well i would actually like a black one match my interior better oh well. my 0-60 1/4 mile still dosent work was on hold for 30 mins and then they hung up happy with the guages verry unhappy with there customer non suport


I got mine and it came a gray color. I painted it black and it looks perfect!!!:D
I used a semi-flat black paint... Hope this helps.;)

RV Guy
01-11-2008, 07:26 PM
@ the risk of soundsng like a smart ass...I was on the cusp of buying an edge product for my LMM becuase I wanted on the fly adjustable power. Boy am I glad banks just announced thier six gun package is available, ill be buying one as soon as the dial version WITHOUT the PDA comes out. After reading this entire thread sounds like edge has an inferior product and $hitty customer service!

Keep in mind we are talking about the Insight, a brand new product for Edge. I have owned and would still have their Edge Juice/Attitide for my LMM if there had been an economical way to keep the Edge AND overwrite codes set by the removal of my DPF. I owned three of Edge Juice products and they performed flawlessly.

In my opinion, its the best "on-the-fly" HP chip on the market.

The new Banks system is brand new, on the market for the LMM as well. There may be some early users who could incur problems with that product as well. The Edge Juice for the LMM has been out for some time and seems as through they have the bugs out of it.

YMMV,

fire0021
01-11-2008, 08:25 PM
duramaxed out not a inferior product by any meens its actully verry advanced imo being able to read almost every paramter tht a tec2 and efi can is pretty darn good.i dont think the banks can read all those paramters i would recomend this guage to anyone and have. i just hope there customer suport gets better. its just like my cell phone carrier great coverage terible customer service.

roscoj
01-11-2008, 08:47 PM
I also think they have a great product and have also recomended it to every one who has asked about it. I live close to edge and was over there picking up a guage pod and talked with some random guy on his cig break about the 0-60 and 1/4 mile problem and he told me that he has heard of the problem and not to worry because that edge has such a good rep with their products that they are'nt about to let it be ruined by a minor glitch. That said he couldnt give me an eta for when the problem would be fixed... In my personal oppinion I think they probably dont like having to talk to a thousand people about the same problem especialy when they obviously dont quite have the answer yet. Thats probably why everyone thinks that their customer service is bad. I have never had a problem getting a hold of someone by telephone and getting any other problems resolved.

squaredaway2
01-11-2008, 10:55 PM
They had an attitude with me. Like it was My fault there product failed 3 times. I had to move up the Food Chain and got the CEO of edge on the phone. We had a confrence call with 3 people at Edge and me. This was on my 03.

I know there on here reading this and I really hate the customer service. I told the CEO to do a test with his own company. I told him to use someone elses cell phone and see how crappy his tech team deals with the customers that are buying his product and putting money in his pocket. He said he would. And told me he was sorry.

This was about a year ago.

I think the Isight should be a great product lined up with exhaust and the Quadzilla.

roscoj
01-11-2008, 11:07 PM
Yeah I have the insight and quad still waiting for the exhaust. I think it is a great set-up:D

BKDespain
01-12-2008, 03:58 PM
I think the Isight should be a great product lined up with exhaust and the Quadzilla.[/quote]

I love the setup. Just need to get the damn egt probe! Ellusive little suckers, vendors get'em then their gone!:D

roscoj
01-12-2008, 04:58 PM
I think the Isight should be a great product lined up with exhaust and the Quadzilla.

I love the setup. Just need to get the damn egt probe! Ellusive little suckers, vendors get'em then their gone!:D[/quote]


Yeah it took me what seemed forever to get my probe... It finally showed up I installed it and everything works great. :D

lb49er04
01-13-2008, 11:36 AM
i've seen the probes on ebay with the people saying they're in stock...so you guys might want to check there

BKDespain
01-13-2008, 01:25 PM
Just bought one off e-bay! Thanks. 16 left.

lb49er04
01-13-2008, 03:43 PM
glad to hear you got one

RV Guy
01-13-2008, 08:29 PM
Just bought one off e-bay! Thanks. 16 left.

I would like to know when you learn whether they actually have them in stock...i.e. when you receive word they've actually shipped it. I called them 4 times over 3 days to find out and never received a reply.

The reason I hesitate to order through them, is that none of the 12 or more vendors I called last week, have any in stock. None. That's why I find it a little hard to believe they have 20+ which is the number available last week sometime.

Thanks,

lb49er04
01-13-2008, 08:56 PM
yah it'd be interesting to know whether or not they are actually in stock...

rcpd34
01-14-2008, 03:56 PM
Just got one shipped to me from Edge w/the new LMM EVO.

BKDespain
01-14-2008, 10:07 PM
I still need to call them. I am going to keep on there @$$ about it for sure! Not sure if they have them in stock or not. They claim they do, we'll see.

BKDespain
01-16-2008, 04:10 PM
Contacted TNT motorsports, who I bought the probe from off ebay, and they said it has already been shipped. Should get it in a couple days.

ctibbitt
01-16-2008, 06:51 PM
I emailed Edge again today about my probe. They replied saying they are still on backorder and the HOPE to have them in by 1/28!!!! Two more weeks of waiting :eek: I am wondering if I should cancel my order with Edge and try one of these other vendors.

Anyone got any updates on the 0-60 or 1/4 mile stuff? Anyone able to load custom splash screens?

BKDespain
01-16-2008, 08:24 PM
No updates for mine yet, RVGuy said TNT will have more in a few days, not sure on how many.

1lowdiesel
01-17-2008, 02:36 PM
...

Tucker dog
01-17-2008, 05:22 PM
Just got an e-mail with my tracking # ..........will be here Friday

Got it at XDP

RV Guy
01-18-2008, 10:19 AM
I'm a happy camper again.

Nate at Performance Truck Products surprised me with the delivery of an Insight Probe yesterday.

Thanks Nate!!

lb49er04
01-18-2008, 10:55 AM
good to hear...let us know how the install goes

DSTRBD
01-18-2008, 12:35 PM
No problem Jim, thank you. Hows the PPE running?

1lowdiesel
01-18-2008, 04:41 PM
Just got an e-mail with my tracking # ..........will be here Friday

Got it at XDP

good to hear:)

yea, they are coming in in drips and drabs, we are still waiting on about 10 of em'

lb49er04
01-20-2008, 01:36 AM
Just a quick question...has anyone been able to use the 0-60 or 1/4 mile on their insight?...also when you guys are monitoring tranny slip...it's TCC slippage right?...thanks

quadmx791
01-20-2008, 04:16 AM
Is there any chance the Insight might be available for the LLY in the future?

RV Guy
01-20-2008, 10:40 AM
Just a quick question...has anyone been able to use the 0-60 or 1/4 mile on their insight?...also when you guys are monitoring tranny slip...it's TCC slippage right?...thanks

I emailed Edge Tech Support this weekend regarding the issue with the 1/4 mile and 0 - 60 performance issues. I can't get mine to work either. I saw a post elsewhere in this forum of others having the same issue.

My other issue is when I use the Insight USB Interface software to customize the four displays, even after uploading the custom information into the Insight, once its plugged into the truck, it doesn't show the new custom displays.

Are others having this same issue??

lb49er04
01-20-2008, 10:50 AM
well i updated it yesterday via usb and when i got back out to my truck i had to reprogram all my pid's in...which was a tad bit frustrating...i emailed edge about the 1/4 and 0-60 and the guy told me to update it...well did that yesterday...no fix...so we'll see

ctibbitt
01-20-2008, 12:46 PM
Good to hear other people are emailing and calling Edge Tech support about this issue (0-60, 1/4 mi etc). All of my emails to them have gone unanswered so far and a call to tech support that involved 45 minutes on hold did not provide any solutions.

I don't seem to be having any problems creating custom PID screens and getting them to load and work when I plug the unit back into the truck. I have noticed that when you plug the insight back into the truck harness, it will ask you if you want to use the default settings based on your vehicles VIN. I always tell it "NO" since I want to use the custom PID's I set up with the PC and not the default PID's from Edge.

gilcon
01-20-2008, 02:18 PM
Also, when you run the Fusion program to update the unit, it seems to clear your custom configuration (whether there is an update or not), and you need to reload it thru the Insight program. Make sure your key is turned on when you plug it back into the truck and answer no to the question about configurations.

lb49er04
01-20-2008, 10:10 PM
yah i figured that out yesterday...was a little frustrating to reprogram the whole thing...but thats life i guess...still waiting on 0-60 etc.

bentley429
01-28-2008, 07:18 PM
Glad I saw this thread. I was going to go with just a set of autometer gauges but it looks like the insight is the way to go. I read all the posts, would you that have the insight say that it would be a better idea to hold off with buying one for now because of the minor bugs or should I just go ahead and buy one and have it updated. Chances are if I wait a few months I will still be getting a few month old one. Any suggestions?

Kyrik
01-28-2008, 09:57 PM
I just got an Insite, but cant get it to connect to the cpu. And im not a complete noob to cpu's.

Insite wizard went fine, but when it tried to install fusion it couldnt. Saying''theres a problem with this windows installer package....''

So installed fusion fron Edges web site, and it worked fine. Says it connected and updated the insite. But when I go back to the Insite page to customize, It says its not connected when it is:rolleyes:

Called edge this morning and got a kid that couldnt help. Then got to busy to call back.

bentley429
01-29-2008, 05:20 PM
I guess I didnt do enough research to find out that it wont work for my truck...but according to edge they will be coming out with something for 05 and earlier by may or june. Didnt really want to hold off buying gauges for that long but the insight looks awesome. Iam now looking into getting a bullydog outlook, hopefully I can find a nice used one!

lb49er04
01-30-2008, 11:59 AM
i really like the monitoring i can do with it...i just wish that all the features would work...i.e. 1/4 mile and 0-60...we'll see if they come out somehting sometime soon to fix it...i'm not holding my breath though

BKDespain
01-30-2008, 07:01 PM
UPS showed up and brought me some pigtail plug for a 02 cummins! Not even close to the pyro kit I ordered. Bought off ebay. Pissed off and still short a Insight pyro that I paid for.

jmoods
01-30-2008, 07:39 PM
Just got mine today from DSTRB-

lb49er04
02-01-2008, 05:24 PM
BKDespain i would file a complaint against the person you might be able to get some of your money back...thats what i would

BKDespain
02-07-2008, 12:52 AM
I would like to know when you learn whether they actually have them in stock...i.e. when you receive word they've actually shipped it. I called them 4 times over 3 days to find out and never received a reply.

The reason I hesitate to order through them, is that none of the 12 or more vendors I called last week, have any in stock. None. That's why I find it a little hard to believe they have 20+ which is the number available last week sometime.

Thanks,

Heres an update from almost a month ago. DO NOT BUY OFF EBAY! Still have not got my probe. Received a Map adapterfor a dodge! WTF!! Prob. be another 2 weeks. I am bent sideways from this BS. Bought from TNT motorsports. A heads-up to not buy from them.:mad:

mdjr
02-07-2008, 07:44 AM
I wonder if this is the probe as the Dash Hawk. On the DH forum site they have an online offer for a probe for $100.00.
here:
http://www.msdignition.com/forum/showthread.php?t=11123

Not sure if it will work for you Insight guys.

Anyone thinking of buying an Insight, should check out the DashHawk first. I love mine, and their forum site has already given out 3 new Bata versions. Ken in always collecting data from forum members and improving the product. Check out the forum.
here:
http://www.msdignition.com/forum/forumdisplay.php?f=24

Good luck!

ctibbitt
02-07-2008, 07:55 AM
Heres an update from almost a month ago. DO NOT BUY OFF EBAY! Still have not got my probe. Received a Map adapterfor a dodge! WTF!! Prob. be another 2 weeks. I am bent sideways from this BS. Bought from TNT motorsports. A heads-up to not buy from them.:mad:


I havent had much better luck getting a probe direct from Edge. It's been well over a month and I am still waiting. I sent them an email last week and they said they hope to get some in this week. This has been VERY frustrating.

fire0021
02-07-2008, 12:36 PM
I wonder if this is the probe as the Dash Hawk. On the DH forum site they have an online offer for a probe for $100.00.
here:
http://www.msdignition.com/forum/showthread.php?t=11123

Not sure if it will work for you Insight guys.

Anyone thinking of buying an Insight, should check out the DashHawk first. I love mine, and their forum site has already given out 3 new Bata versions. Ken in always collecting data from forum members and improving the product. Check out the forum.
here:
http://www.msdignition.com/forum/forumdisplay.php?f=24

Good luck!


yep same probe same unit

ctibbitt
02-07-2008, 11:06 PM
Probe Finally showed up today. After drilling and tapping the manifold, then routing the wire across the engine bay and through the firewall feedthrough grommet, it just plugs into the Insight harness and now I have EGT's displayed on my Insight, pretty neat, but a long wait to get the probe.

Still no 1/4 mi and 0-60 stuff working, I tried updating again via fusion today, but no dice.

lb49er04
02-12-2008, 02:31 PM
i'd like to get the 1/4 mile and 0-60 stuff working anyone email edge lately about this?

LBZrcks
02-12-2008, 02:59 PM
my insight updated with the fusion software and the performance stuff now works.

gilcon
02-12-2008, 06:18 PM
my insight updated with the fusion software and the performance stuff now works.
I updated mine today, didn't check the performance stuff, but did notice the MPG is now hosed! It was sort of close before, but now is about 50% low.

fire0021
02-12-2008, 08:16 PM
sweet jason i will have to try mine

fire0021
02-13-2008, 04:47 AM
updated mine as well and works glad they got this fixed

SoylentGreen
02-13-2008, 11:25 AM
Probe Finally showed up today. After drilling and tapping the manifold, then routing the wire across the engine bay and through the firewall feedthrough grommet, it just plugs into the Insight harness and now I have EGT's displayed on my Insight, pretty neat, but a long wait to get the probe.

Still no 1/4 mi and 0-60 stuff working, I tried updating again via fusion today, but no dice.

Where did you drill and tap the manifold at? Any pictures?

LBZrcks
02-13-2008, 11:39 AM
Where did you drill and tap the manifold at? Any pictures?

This should help.

http://www.dieselplace.com/forum/showthread.php?t=892&highlight=hoot+egt

ctibbitt
02-13-2008, 12:54 PM
Where did you drill and tap the manifold at? Any pictures?


I didn't get pictures of the install, but as stated above, there are plenty of threads on here with EGT probe install pics.

I put my probe on the passengers side exhaust manifold just forward of the aft most cylinder inlet (can't remember GM's cylinder numbering pattern) It's easy to get to in this location, just pull the right hand plastic wheel housing out and you are staring straight at the manifold. A friend loaned me a short, sharp drill bit and tap he had bought specifically for this task and I had it drilled and tapped in just a few minutes. There are various methods described on dieselplace for taking care of the shavings, I think one is called the Hoot method, just do a search for it.

The wire routed up from there, next to the A/C dryer and fuel filter, then across the top of the engine and over to near the brake booster. I found a small grommet in the firewall, just under the brake booster with just a few wires in it. I was able to get the thermocouple wire routed through there and then it just plugs into the Insight harness pigtail.

ctibbitt
02-18-2008, 07:14 AM
I updated the Insight via fusion and now it appears the 0-60 and 1/4 mi stuff is working. Still can't get a custom splash screen to load though. I think the splash screen is a bug with the Insight PC software though. Anyone else been able to load a custom splash screen to their insight?

vrscx
02-18-2008, 02:28 PM
can the edge insight change the top speed limiter?

irish yankee
02-18-2008, 02:34 PM
for those of you with the insight

would you give it a thumbs up or not???

fire0021
02-18-2008, 02:40 PM
yea i would recomend it to anyone. no it wont change the speend limiter its just guages

chingon
02-18-2008, 02:42 PM
thumbs up

roscoj
02-18-2008, 02:54 PM
Yeah I love mine!!! Do it.....Do it.;)

rcpd34
02-18-2008, 03:13 PM
How much is the Insight going for?

blamkin86
02-18-2008, 03:55 PM
Someone posted here that the insight does not work if you later buy a Banks, is that correct? I'd love to buy this thing but will probably go with gauges instead.

Tallelk
02-18-2008, 11:27 PM
So is it pretty universal that the latest upgrade makes the 1/4 and 0-60 times work or is that hit and miss?

Warpath34
02-19-2008, 12:59 AM
Love my insight monitor, but I have seen some bugs and issues with vista recognizing my console as being connected. Switched to my older notebook with XP installed and had better results. Noticed an issue with my custom display layout not working but chocked that up to user error. Still haven't tried the 0-60 feature. Love the easy install on this item....thermocouple showed a few days back, yet to install though. Great options here, really like it so far.

NelsonDiesel
02-19-2008, 07:29 PM
Thermocouple is a nice touch !

You will enjoy it more when you get that installed !!!!

buck02
02-19-2008, 11:25 PM
insight will not do any type of programming. The Lmm Evo that is coming out will have 7 levels and self regen and more! So the insight is great for the guys using other programmers or EFI Live. There will be more updates soon to come. Keep checking back.