: A little help, Por Favor.
2K2AD 08-23-2007, 09:21 PM Well, I guess it is my turn - finally. Last tank of fuel yielded about 50 fewer miles than the previous ~500. I can smell fuel in the cab as well.
Last couple of days, my oil pressure needle has been acting erratic by jumping around everywhere. It finally dropped to about 22 psi which is much lower than the 40 it has always been.
Pulled the dipstick and noticed my fuel had a fair amount of fuel in it. Drained it and came up with about an extra three-four quarts of oil/fuel.
New oil has the needle stable with good pressure, but I suspect it will contaminate again soon. I'll watch it like a hawk over the next couple of driving days.
Here is the deal. I am a couple of months before my six year mark and at 104410 on the ODO. I have what I believe is the latest TSB along with the nice letter the General sent extending my warantee to 7/200K.
My dealership has been less than educated about repairing my truck in the past. I had to tell my service writer what page to find the glow plug controller emission warranty on about a year ago. They are not too enthusiastic about saving me a buck.
I understand I need a test to diagnose my injectors for warranty repair. If my injectors are putting about a gallon of fuel in my crankcase every thousand miles or so, do you think I will qualify (I know it is a guess at best)? I know I will be in for a fight and I want the best possible angle for my wallet.
My truck will go to the dealer bone stock. Do you think it would be best to take it in now or wait until I am spewing fuel all over the place?
Best part is, I will be underway for the next few weeks so they will pretty much have me by the balls.
Any thoughts?
Thanks,
Kevin
Tolliwacker 08-24-2007, 09:12 AM Do not drain the fuel out, they will say it is not a problem if you do.
Next time you see the fuel in oil like before, get it checked out. It might happen in a day or so, so keep an eye on the Dipstick.
Do not drive it unless you just have to, the fuel is not a real good lubricant.
Go find another dealer in your area, ask here if needed, if your dealer is incompetent.
richardndonna 08-25-2007, 11:51 PM Most definitely find a dealer that knows diesels. Sould like an injector problem but the dealer needs to do some tests first. My truck has had 2 sets, one at 106,000 and the other ar 153,500.
shortcircut65 08-27-2007, 10:43 PM http://www.dieselplace.com/forum/showthread.php?t=139396 check it out for a dealer near you, and to report any good/bad experiances with other dealers. helps you, and us.
Ken
2K2AD 08-31-2007, 02:14 PM Well, I was not gone as long as expected. It is time to head to the dealership.
I am afraid it may not be injectors (at least not the type of failure covered under the special policy).
I have no SES, a slight loss in power, a little rough idle, no noticible white smoke, but do have plenty of fuel in the crankcase. Less than sixty miles on this oil change and I'll bet there is another gallon of fuel in it.
Is it possible that I could be covered with the limited symptoms I have? I have printed this document:
Document ID# 1715916
2002 Chevrolet Chevy K Silverado - 4WD
Subject:Service Engine Soon (SES) Light On, DTCs P0087, P0093, P1093, Low Power, No Start, Hard Start, Fuel in Crankcase (Replace All Injectors - New Strategy for High Fuel Return Rates) #04-06-04-007F - (10/21/2005)
and this special policy:
GM PARTS BULLETINS & INFORMATION - TO CHEVROLET AND GMC DEALERS
Subject:GMP06-215 - Special Policy Adjustment Bulletin #04039A Injectors - ReplaceMessage #:VSU20061284
DESCRIPTION:
SPECIAL POLICY ADJUSTMENT BULLETIN #04039A –
OCTOBER 10, 2006
The first one seems to imply a SES light is necessary while the second one implies an and/or with several other symptoms including fuel in the crankcase.
Either way, it must be fixed. I just want to make sure if the policy applies I can take advantage of it.
What do you guys think?
Thanks,
Kevin
roblrobl 08-31-2007, 02:20 PM Fuel in the crankcase should be all that is needed. Time and milage are fine. Just try find a good dealer. The stupid ones make the rest of us look bad.
Mackin 08-31-2007, 02:50 PM Kevin,
I fear for you because you are correct that the special policy does not include fuel in the crankcase but high fuel return rate compile that with a less than competent servicing dealer it will be a tough battle.
Sorry
Your best bet is if you know anyone at the dealer or go directly to the Service Manager and explain in detail your knowledge on the injector failure problem and the extended GM warranty on them and hope that he will help you and write it up the correct way to receive all 8 injectors.
Unless you can find another dealer that will work with you that is IMO your only hope. But remember if the first dealer says they cannot help DON"T leave your truck there and allow them to get it into the system. Get the HELP you need first or at least see if they will cooperate before any diagnose.
Good luck.
roblrobl 08-31-2007, 03:24 PM Fuel in the crankcase is one of the symptoms in the policy.
Some customers of 2001-03 model year Chevrolet Silverado; GMC Sierra; 2003 Chevrolet Kodiak and GMC TopKick vehicles, equipped with a 6.6L Duramax Diesel (RPO LB7 - VIN Code 1) engine, may experience vehicle service engine soon (SES) light illumination, low engine power, hard start, and/or fuel in crankcase, requiring injector replacement, as a result of high fuel return rates due to fuel injector body cracks, ball seat erosion, or high pressure seal extrusion (refer to Corporate Bulletin Number 04-06-04-007 and SI).
Special Policy Adjustment
Mackin 08-31-2007, 03:29 PM as a result of high fuel return rates due to fuel injector body cracks, ball seat erosion, or high pressure seal extrusion
That is the kicker. Some dealers wont even entertain the special policy IF a high fuel rate return isn't seen. It's a words game ,as a result OF
Injectors can and do fail NOT because of defect as described in the special policy.
A good dealer can take care of it or work around it.
roblrobl 08-31-2007, 03:41 PM With fuel in the crankcase we would be doing them here. I tend to forget how some dealers can be.
Mackin 08-31-2007, 03:53 PM With fuel in the crankcase we would be doing them here. I tend to forget how some dealers can be.
Then your a good dealer! :)
2K2AD 08-31-2007, 05:13 PM Mac,
Who knows what will eventually happen, but the initial signs were somewhat positive. A guy came out and wrote my truck up (I know this sounds sexist, but the gals have always given me problems at this dealership).
I told him I had a slight loss of power, fuel in the crank case, a small puff of white smoke at startup (a little embellishment, maybe), low and erratic oil pressure and a slightly lopey idle.
He asked what year the truck was. I told him and he started to hint around all the injector failures. I told him I was well aware of the issues and we discussed them for a bit. he started to tell me about the special policy and I finished his sentence. I handed him the stuff I printed, we spoke at great length about how I loved my truck and he said, "Yep, that's it - sure sounds like new injectors to me."
I told him that I have been watching the oil pressure since about 80K and just waiting for this to happen. He admired my H2 wheels and we spoke about the overall condition of my truck. I must have run over a soda bottle on the way there, because there was some kind of stuck-on crap all over the PS of my truck. He went inside and came back with something to clean it and washed the side of my truck for me. Cool.
I am afraid to be too optimistic because it still has to get diagnostics and who knows what will happen then.
They will not be able to get to it until Tuesday and have already braced me for a month-long wait for injectors. No loaners, so I guess I'll have to rent a car somewhere.
Thanks for the info and encouragement, I'll have my fingers crossed.
Kevin
2K2AD 09-05-2007, 04:09 PM Fortunately, they diagnosed it the way I was hoping. Eight new injectors on the way and the price is right. Now, the tough part begins - a month-long wait for the parts. If I am lucky, they will get it right the first time and all it will cost me is the price of the rental for 5-6 weeks (not cheap, but it beats $4600)!
They apparently do 3-4 a month, so they should know what they are doing.
Thanks for everything and help me wish for fast parts...
Kevin
Cobra#3747 09-05-2007, 05:01 PM Month long wait? I ordered 3 sets in the past 3-4 weeks, all of them have shown up with in 4 business days of ordering.
Unless I got the last 3 sets :D
mpdlt 09-05-2007, 05:06 PM Month long wait? I ordered 3 sets in the past 3-4 weeks, all of them have shown up with in 4 business days of ordering.
Unless I got the last 3 sets :D
Cobra thats just wrong!
sparky1562 09-05-2007, 08:38 PM Seems some dealers can get them in a few days, others take weeks. What is up with that?
Cobra#3747 09-05-2007, 08:57 PM I dont know, its all ship direct. They are off restriction again, so I have no idea what is up with some of these dealers. Unless they are trying to buy themselves some time to fit the job in when its a little slower or something.
sparky1562 09-05-2007, 09:00 PM Maybe he should drag it up to Baltimore!:p:
richardndonna 09-05-2007, 10:17 PM I got mine done in 6 days on the second set of injectors. Had to wait 2 days for the replacement of the sleeves also. First set was 4 days.
Mackin 09-06-2007, 01:56 PM Fortunately, they diagnosed it the way I was hoping. Eight new injectors on the way and the price is right. Now, the tough part begins - a month-long wait for the parts. If I am lucky, they will get it right the first time and all it will cost me is the price of the rental for 5-6 weeks (not cheap, but it beats $4600)!
They apparently do 3-4 a month, so they should know what they are doing.
Thanks for everything and help me wish for fast parts...
Kevin
Good to hear!
Cobra#3747 09-06-2007, 03:20 PM Maybe he should drag it up to Baltimore!:p:
Bring it up, I am on a roll with them now anyway, have one more set to do next week.
2K2AD 09-07-2007, 06:04 PM Bring it up, I am on a roll with them now anyway, have one more set to do next week.
If it were not for the underway schedule and the lack of a tow vehicle, it would be in your bay as I type. I despise dropping it off with someone I do not know.
I need to hang around the shop a little and buy the diesel guy lunch one day. He is prolly a good guy, I just need to get to know him.
Kevin
2K2AD 09-18-2007, 07:34 PM Well, all is well that ends well. They finished me up today. I spent some time with the tech, as they were scrambling to finish it up. We spoke about the condition of the engine (what he could see) and the injector job itself. I feel fairly confident he did me right. Old girl had lost a step and I did not even realize it. Smooth and quiet! I'll keep my fingers crossed, but hopefully I won't have to see him again. I hope he is enjoying the 12 pk of Bud Long Necks I bought him, he earned them.
BTW - Not a dime out of my pocket.
Kevin
| |