Reading and hearing some issues on edge not supplying warranty service on new unIts purchased thru auction sites [e-bay]. Any truth or ?. Thanks.

Is this a taboo subject. Anybody have any problems. Thanks

Have not heard. Although I have heard many auction sites sell used or fake units. There could be something to that. If so, a factory would not like hearing about problems with units sold on a web site. Diablosport warns about that.

This is from Banks website.


ATTENTION ONLINE SHOPPERS!

Banks does not give anyone permission to sell our products online, so if you see our products advertised for sale on another website—be warned. What you end up getting may not be an actual Banks product.

Banks, and only Banks, can provide you with 200+ combined years of diesel and gas expertise. And no one else can match the extensive training and know-how of our nationwide network of experienced installing dealers.

So rest assured that when you purchase factory-direct, you're not only getting unrivaled performance for your vehicle, it'll be backed up with our top-notch customer service, tech support and full warranty.

Call us now to experience the difference!

When I had issues with my EVO I was asked for all information on the sticker i.e. serial #, model #, date of manufacture, build # and such. So in saying that if it is a bogus part they will know. But then again if it’s legit I see no problem why you wouldn't get support. At know time I was asked where I purchased mine.

I've been doing alot of research on EDGE. I have gathered that product reliability can be questionable, but they back their products %110.

Edge does have excellant service.