Help with Quad Stealth [Archive] - Diesel Place : Chevrolet and GMC Diesel Truck Forums

tophog

10-17-2003, 09:35 PM

I've left voice mail with Quad but thought I'd see if anyone else has had this problem and what they did to resolve it.

My truck is dead ... won't turn over, etc. Received a tow tuner v1.10 today. Plugged it and followed directions ... first it said "Unlocking VIN ...." dash lights flashed and lots of things cycled ... then the tuner LCD said "ERROR 00" ... I then unplugged and turned off key. Waited a few minutes and tried again ... now get "Error communicating with vehicle ..." every time. Turn key to start and nothing happens ... dead truck. I'm stranded ...

Truck is an 03 LT ...

Thoughts?

The other concerning thing is now I hear a mild buzzing noise coming from engine compartment ... with key off, no power, etc. It won't go away unless I unplug the large connector (ECM?) connector the Juice normally plugs into ... I have it unplugged at the moment because I don't know what the buzzing noise is or if it could be doing damage.

Edited by: tophog

Mackin

10-17-2003, 09:45 PM

Thoughts

Shoot me a PM ......

Mac

sdaver

10-17-2003, 09:53 PM

make sure the key is in the on position not just the first click................try again with the can-bus plug plugged like factory....do not try without the can-bus plugged in

tophog

10-17-2003, 09:56 PM

Yes, key was in on position and everything connected. Talkin to Mac on phone now.

Mackin

10-17-2003, 10:04 PM

make sure the key is in the on position not just the first click................try again with the can-bus plug plugged like factory....do not try without the can-bus plugged in

Did you do that Daver ??

Mac http://www.dieselplace.com/forum/smileys/HiHi.gif http://www.dieselplace.com/forum/smileys/HiHi.gif http://www.dieselplace.com/forum/smileys/HiHi.gif

Minn-Kota

10-17-2003, 10:05 PM

OnStar?

Minn-Kota

10-17-2003, 10:07 PM

tophog

10-17-2003, 10:17 PM

OnStar?

I think it's worse then Onstar ... at this point I wish the truck could "phone home" (ET movie).

Mac, my 03 doesn't have the same fuses you mentioned on the phone ... only found SES Ign. and not the other 2.

tophog

10-17-2003, 10:21 PM

I was suppose to leave on a week-long trip today but hung around for a few hours waiting for mail man/stealth ... now I'm stranded. Anyone got any magic pixie dust?

sdaver

10-17-2003, 10:32 PM

never have defeated onstar.... but did try try make programing changes with just the first click and got a error........redid it correctly no issues

Diesel Tech

10-17-2003, 10:32 PM

Tophog

The first thing you need to do is go unhook both negative battery cables. Then plug in the engine connectors you have removed. Open the underhood fuse box and remove the fuse labeled "info". Reinstall the battery cables after about three minutes and try to start the truck. If it starts and runs your in good shape, if it willnot start then you have killed the PCM.

At this point if you have a running truck, shut it off and install the programmer. If it doesn't work again then I would send it back. If it programms then reinstall the "info" fuse and your on the way.

tophog

10-17-2003, 10:37 PM

Diesel Tech

10-17-2003, 10:54 PM

Mackin

The SEO-xxx fuses do not work for the '03 and '04 model years only the '01 and '02.http://www.dieselplace.com/forum/smileys/Big Smile.gif

tophog

10-17-2003, 10:59 PM

Diesel Tech,

You the man! Followed your instructions and was confident the truck "might" :) start upon plugging in the engine connector after reconnecting both batteries as the "buzz" was gone (info fuse still removed) ... at this point I thought the truck would have no heartbeat at all or start ... and it STARTED!

Now that I have my baby back ... not sure if I should proceed with stealth again with "info" fuse removed ... within the last hour I think I lost 5 years off my life ... was definately stressed.

Should I roll the dice and try with fuse removed? Note, I live approx. 1000 miles from Vegas. :)

I'm curious as to what the "info" fuse is for?

P.S. That was the most scared I've been since I got married.

Edited by: tophog

sdaver

10-17-2003, 11:05 PM

looks like quad owes steve onehttp://www.dieselplace.com/forum/smileys/Big Smile.gif

Mackin

10-17-2003, 11:11 PM

Mackin

The SEO-xxx fuses do not work for the '03 and '04 model years only the '01 and '02.http://www.dieselplace.com/forum/smileys/Big Smile.gif

Just a mere suggestion .... http://www.dieselplace.com/forum/smileys/Wink.gif

Tophog you got lucky ,congrats ..... Go for it a second time you know the fix .....It'll just bug ya ....

Mac http://www.dieselplace.com/forum/smileys/Approve.gif

Diesel Tech

10-17-2003, 11:16 PM

nobull1

10-17-2003, 11:16 PM

tophog

10-17-2003, 11:32 PM

tophog

I could get into a long discription of how the data buss works but let's just go with the short version. When you disconnected the batteries everything in the system died. Waiting the three minutes gave all the sub systems time to discharge. When you reinstalled the batteries all componets when into a power-up reset mode. This is what allowed the truck to start. If the Quad programmer doesnot communacate properly on the buss it can screw up most anything, so it all depends on where and when it screws up. You could try the programmer and everything could be fine and then again you could be pushing it too. So it's your call.

As far as the "info" fuse............ if I told you then I would need to shoot youhttp://www.dieselplace.com/forum/smileys/Big Smile.gif

I do have an active Top Secret clearance if that helps. (left over from US Navy Submarine Special Projects) :) You bothered me with that word "pushing" it ... I know Mac would try it again ... starting to think of that cereal commercial "Let's get Mickey to do it ..."

I'll think about it while I digest the 2 giant cheeseburgers I just scarfed down ... guess all this made me hungry.

tophog

10-17-2003, 11:44 PM

One hour and 45 mins and back on the road I am impressed.I think a big hand for diesel tech would be nice.This is one of our worst fears solved by a diesel place member.Can you imagine having to call the dealer and a tow job and hope they don't find outhttp://www.dieselplace.com/forum/smileys/Cry.gifOh and a honorable mention for Machttp://www.dieselplace.com/forum/smileys/Big Smile.gif

I'm not on the road yet and won't be til tomorrow morning, probably with a stock truck or juiced if I decide to put it back on. Feel kind of violated at the moment if you know what I mean.

Too late and pooped to leave tonight. You hit the nail on the head regarding worst fear ... after speaking with Mackin on the phone (btw Mackin called me coast/coast (Conn/Oregon) ... what a guy) I felt like a baby with a wet diaper ...just moments from crying ... with envisioning the embarrasing "tow to dealer" with my truck on some flatbed and fabricated story. Never thought I'd be so happy hearing a "stock" truck start. My hat is off to both Mac and Diesel Tech ... as well as the dieselplace.com. Anyone know how to email cold beer?

Maverick

10-18-2003, 12:00 AM

Glad you got it running OK. Has Quad gotten back to you yet? I would have him send a new tuner and try the new one.

nobull1

10-18-2003, 12:06 AM

You know it was not that long ago there was no internet and you would be leaving messages on the dealers phone hoping for a callhttp://www.dieselplace.com/forum/smileys/Cry.gif.I myself would be lost without the internet, it has become a big part of what I do and use.The amount of info and people to talk to on most subjects is unbelievable.Who would have thought even 10 years ago it would be what it is.Good luck Tophog and drink them beer don't worry about emailing themhttp://www.dieselplace.com/forum/smileys/Big Smile.gif

tophog

10-18-2003, 12:11 AM

Just tried it again without the info fuse ... same damn thing ... while the tuner reads "Unlocking PCM ..." get ERROR 00 and back to the no-start problem. Just disconnected batteries and hoping it will start again after reset ... the tuner is going back. Is there any use in trying another? This is #3 on my truck. Perhaps the truck is jinxed. I'll go broke in shipping charges.

Haven't heard from Quad ... granted it's Friday night.Edited by: tophog

tophog

10-18-2003, 12:39 AM

Truck started again after performing Diesel Tech's procedure. Thanks again for all the help everyone.

Amric

10-18-2003, 01:14 AM

tophog

10-18-2003, 01:16 AM

Amric

10-18-2003, 10:04 AM

hdmax

10-18-2003, 10:29 AM

Sorry I am late, I would have informed you to disconnect the batteries for a few minutes. Anyway; I am glad you are up and running. Good luck on the trip.

Joe E

10-18-2003, 11:04 AM

Kudos to the group, particularly Diesel Tech. I for one have this bookmarked!

OC_DMAX

10-18-2003, 11:43 AM

I don't even own a performance box, but have printed out this page. Good info here!!

tophog

10-18-2003, 01:37 PM

110HP Tow Tune version 1.09

I have gotten the ERROR 00 many times, but never had to disconnect the batteries. I found, if I just tried a few more times, eventually it would work. I also found that if after I turned the key on, I waited for 10 sec before touching any buttons on the Stealth, it seemed to have better odds of working. Perhaps if you start tuning right away, something with the factory computer isn't ready (still booting).

Who knows.

All this makes me feel it's more or less a CRAP shoot ... let's see, if the moon is full, a fuse or 2 pulled, wait for X seconds, don't touch anything and a Merle Haggard song playing in the background your chances of it working are "better" ... "Odds" ... there shouldn't be any odds ... it either should work 100% every time or be considered faulty.

I can't deal with that kind of unpredictability. I'm sure others have not had any problems ... I have had nothing but problems. My truck is jinxed. This is the 3rd tuner. Sounds like I need a stack of 100 tuners and start at the top and try each one.

FirstDiesel

10-18-2003, 01:46 PM

If it were me I'd go with something like the Juice that doesn't flash the computer and play it safe. But then again I'm a coward when it comes to a 40k truck! Edited by: FirstDiesel

tophog

10-18-2003, 03:43 PM

If it were me I'd go with something like the Juice that doesn't flash the computer and play it safe. But then again I'm a coward when it comes to a 40k truck!

I've actually been running the Juice (90 hp) 4.61 for about 6 months and happy with it however it doesn't help me with tire size adjustment ... I'm running 35's. I was hoping and been trying to get the stealth to work as it does everything I want ... believe me I want the stealth to work ... hence the reason I've tried 3 tuners thus far.

I primarily want the tire size adjustment in odometer ... Attitude only compensates for tire size via the LCD readout and not odometer and I really wouldn't use the rest of the features of the attitude as I normally set the juice to level 2 and leave it ... don't care about changing levels on the fly, etc.

I guess I'll put my juice back on and compensate for mileage via calculator again.

Diesel Tech

10-18-2003, 09:28 PM

As far as the "info" fuse............ if I told you then I would need to shoot youhttp://www.dieselplace.com/forum/smileys/Big Smile.gif

Now I've just got to find out what the "info" fuse does. How about a hint?

HINT #1

It's a fuse that is located under the hood in the fuse box.

HINT #2

It makes the truck happy when sad.

tophog

10-18-2003, 09:33 PM

Amric

10-18-2003, 09:45 PM

HINT #1

It's a fuse that is located under the hood in the fuse box.

HINT #2

It makes the truck happy when sad.

Hint #1 is a given

Hint #2 is so vague I'm still at a loss. It would be smart of GM to save the original program in another eeprom, so it could be reset should an update cause an error, but I doubt this is it, because I cant see REMOVING a fuse doing this.

How about Hint #3?

RV Guy

10-19-2003, 11:01 PM

This thread brings me right back to something I think I learned with the Juice (pre Attitude) and changing levels with the "go pedal" etc.

What I learned was, to never try talking to the PCM while the SES light is "ON". When you initially turn on the ignition without starting the engine first, the SES stays on....or at least it does on my truck.

If you start the truck first, then turn the engine off, the SES light goes out.

I always extinguish the SES light before doing any programming with my tuner.

Mackin

10-19-2003, 11:34 PM

A SES with the Juice effects programing setting ..... It will not deviate between Tow Haul and Regular .... The levels will match in both when set ....

Mac http://www.dieselplace.com/forum/smileys/Wink.gif

Quadzilla

10-20-2003, 01:21 AM

OK sorry it took so long I have been out of town.

We had about 150 tuners go out that had a wrong resistor on the board. Don't panic, we will amke sure everything gets handled quickly and hopefully without causing any problems.

I must say thanks to Steve Cole. I appreciate the help on resetting the ECM.

Ok the tuners in questions should be version 1.09. No there is not an upgrade. We had v1.08 for people that were having problem. We only used v1.08 for those people so that we can track and make sure all the problems were handled.

Ok the board house sent the boards out with a 2.2 ohm resistor instead of a 220ohm resistorhttp://www.dieselplace.com/forum/smileys/Clap.gif.

Technically if you run a bench test the board still falls within tolerances. So if you have one of these and it works fine, then don't worry. It seems that there have been a few problems, 6 that I know of at this point. If you had a problem send us your tuner we will overnight it back to you and it will work properly. Call and get an RMA# first so that it is tracked.

Hopefully by Wed or Thurs we can have everything fixed for all the people that had a problem and this won't ever happen again.

In case you are wondering we do test them. We test 1 of every 25 tuners on an actual vehicle. Apperantly our vehicle isn't very picky??

Also we are going to add an addendum to our instructions. WE are going to recommend removing some fuses before downloading. AS you may know these truck will upload and download without removing fuses, but this seems to make them work even better and faster on the trucks we have tested this on.

On 01-02 trucks remove the following fuses from the inside fuse panel:

SEO IGN

RDO1

RAP2

On 03-04 vehicles please remove the following fuse under the hood:

INFO

TBC BAT

TBC IGN

RADIO

Also I saw that someone said this is a crap shoot....it is not. There are several things we do to help make sure that people do not get stranded. The way the tuner saves informations you should never get stuck. In this case with a board that was improperly produced then there could have been some problems, but it looks like we made it out ok. There were a few trucks that were freezing up and we believe that we have fixed those problems. We are hoping that now all the little issues are completely resolved.

Hope this helps,

Quad

tophog

10-20-2003, 01:28 AM

Quad,

I was the one that said it was a crap shoot and the one left with the dead truck that started this thread. You reference version 1.09 ... the tuner I got was from Van and reads version 1.10 ... what does that mean? I'm sending it back to Van tomorrow morning.

To clarify, I used "crap shoot" in terms of the 3 tuners I've tried thus far on my truck (03 LT Onstar) ... I'm not trying to be difficult and indeed trying really hard to get one that work for me.

Is at least one of your "test" trucks an 03 or 04 an LT with all the goodies (Onstar, etc.) ? My truck would be a good test truck as it's puked 3 tuners http://www.dieselplace.com/forum/smileys/Confused.gifEdited by: tophog

HDLD

10-20-2003, 12:38 PM

FWIW, I have an '03 LT with Onstar, etc.

Purchased the 135HP Quad from Van in the group purchase here.

No issues with ECM programming to date. This is the only tuner I've used. Have never paid any attention to the exact timing of my steps. Just followed the instructions and it seems to work every time.

On Edit: This is a v1.06 unit. Was that the version shipped in the group buy? Did the latter versions fix the 70HP fishbite at 2500rpm?

On further edit: Also left Van an e-mail and got a very quick response back stating there is nothing in the latter versions that would fix my fishbite issue. Just to be sure my statements of reliability were honest, I tried a retune one more time. First time to 135HP. Also worked with no problem. Well, except that on the way home I managed to put it into limp mode! Thank god I have read many times the procedure and was able to fix it on the fly. I am finding that this level is much quieter than the 110 (as in engine clatter), distinct power increase and just seems to really want to go now. I can't imagine what the 215HP must feel like with an upgraded tranny. Maybe some day...

Edited by: HDLD

GMC-2002-Dmax

10-20-2003, 04:39 PM

Just received my 215hp Stealth...........http://www.dieselplace.com/forum/smileys/Clap.gif

Programmmed a non On-Star 2002 without removing any fuses at all. http://www.dieselplace.com/forum/smileys/Approve.gif

Tried the 70,110,135 and 215 tunes.........No problem loading or swapping.http://www.dieselplace.com/forum/smileys/Big Smile.gif http://www.dieselplace.com/forum/smileys/Clap.gif

Date on tuner is OCT. 9, 2003 and version 1.10. http://www.dieselplace.com/forum/smileys/Confused.gif

So Far So good.

Thttp://www.dieselplace.com/forum/smileys/Clown.gifNY

Sorry I can't help ya, just reporting that it does work.

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