Anyone have problems getting codes from OnStar??? [Archive] - Diesel Place : Chevrolet and GMC Diesel Truck Forums

: Anyone have problems getting codes from OnStar???


NorCal 2500HD
08-11-2004, 04:06 PM
Right after I put my exhaust system the check engine light came on so i hit the little blue button. When I talked to the rep he wasnt hesitant at all about giving me the codes that made the light go on...i beleive they were P0401 and P0404...emissions codes since I removed the cat.......


well today the g/f tells me the truck was actin kinda funny so i again called OnStar to see what codes the system was throwing out and the lady said that she could not give me the codes because I was not a tech.....and that if i wanted the codes take it to the dealership and have the service manager get me the codes....


What kind of crap is this? I spend 30k+ on a truck and she cant tell me what codes MY truck is throwing out. Is this standard practice for them? And if so why?

srode
08-11-2004, 08:09 PM
Might want to remind her that the subscription renewal is paying her salary and ask to speak with her supervisor next time.

azmike
08-11-2004, 10:14 PM
Yeah and remind her who's vehicle it is and who paid for it along with who paid for their service. Geez- they are acting like some government agency. She will probably tell you that can’t release that due to the Patriot Act- LOL