I have a 2005 duramax I purchased from H&H chevrolet in Omaha Nebraska last year. When I purchased it, the dealer installed a edge juice with attitude and I have had it in ever since. I have taken my truck to the local dealership in Peoria Az. for a couple of warranty issues (involving the stereo) and for all lube and regular services. The other day I started dying at idle so I called Edge to see if it could be the programmer before I took it to the dealership to be evaluated. They (the edge tech rep) said that the unit needed to be sent in and updated. They also went on to tell me that if I EVER take it to the dealership for anything that I must remove the programmer because the dealership will make a note of it and void my warranty if they see the programmer installed. Is this true? Do they tell you if they have voided your warranty? If not is there a way to find out if my warranty has been voided? Can they void my warranty without there being an issue with the engine? How would they know that I have ever used any setting other than the stock one? I purchased the unit to protect against overheating and high EGT not to race. If so why can the same dealerships that void warranties for having programmers installed sell and install them without letting you know that it voids your warranty? H&H never said anything to me regarding it voiding my warranty, infact, they tried to sell me an extended one. I know I just asked a lot of questions but any info will be appreciated.

IIRC If the dealer install's it they have to cover it like the Packaged deals Lifts, big tires, excetra.

Dealer installed item's shouldn't void your warranty, but if a GM rep see's it, there's no telling what he will do, most likely try and void it. Dealerships are not owned by GM, they are franchises, and will try to sell you anything to put more $$$ in there pockets. With that said, I go to "mod" friendly dealership, and even they tell me to take my tuner out for warranty work, just for that reason. The old saying goes "Outta sight, outta mind". Have one of the moderators run a VIN check and see if it has been voided.

Dealer installed item's shouldn't void your warranty, but if a GM rep see's it, there's no telling what he will do, most likely try and void it. Dealerships are not owned by GM, they are franchises, and will try to sell you anything to put more $$$ in there pockets. With that said, I go to "mod" friendly dealership, and even they tell me to take my tuner out for warranty work, just for that reason. The old saying goes "Outta sight, outta mind". Have the one of the moderators run a VIN check and see if it has been voided.


exactly. I can run your vin for ya, need full or last 8.

First THE Dealer can't void your warranty that's why they sell lifts and bigger tires and Juice boxes ,but GM can deny WARRANTY coverage and payment to the dealer for repair done.

Ultimately your left holding the bag!

You gotta think of it this way the dealer is your go between and GM. Dealers are independently owned and operated. If GM wants to investigate and deny warranty they will over ride the dealer.

When bringing your vehicle in for service out of sight is out of mind.By that statement I AM not condoning getting warranty coverage for something you've broke by modifying your truck.

Legally they can't void your warranty just because aftermarket parts have been installed. Unless they can prove those parts caused a failure - even then I don't think they flat out void it, only refuse to cover those related repairs

First THE Dealer can't void your warranty that's why they sell lifts and bigger tires and Juice boxes ,but GM can deny WARRANTY coverage and payment to the dealer for repair done.

Ultimately your left holding the bag!

You gotta think of it this way the dealer is your go between and GM. Dealers are independently owned and operated. If GM wants to investigate and deny warranty they will over ride the dealer.

When bringing your vehicle in for service out of sight is out of mind.By that statement I AM not condoning getting warranty coverage for something you've broke by modifying your truck.
:exactly: But i dont believe they should void it all together
they should decide on each warrenty item

If i Blow my motor apart because of racing that is one thing
but if my DIC stops reading or radio stops working that should be covered if your under the warranty time/mile frame
when i purchased my last truck the dealer told me
" if you lift your truck you void warranty "
i said: so i have no factory warranty period!!
"thats what im saying"

Ive never been back to that dealership for service

the dealership i go to now is a mod friendly and the diesel mechanic
is very very Knowlegible:blahblah:

Oh I agree one thing should not pertain to the other. Some dealers are not mod friendly and make a blank statement as you've mentioned.

Again like I said the dealer CANNOT void your warranty but they can refuse to work on your truck for fear of non-reimbursement of warranty work from GM.This is easily handled if you want to make a grievance. But then they're just going to be a pain in the rump to work with on anything.

There are good dealers and bad ones in this area.

I work at a GM dealership, I ran your vin and it is not blocked or branded!!! You are alright!! The only time when you might run into trouble is if something major happens to the truck and the dealership has to get into it a lot, they might try and give you some resistance. It all depends on the dealership also, we do not have any problems with programmers, etc, if the truck is broken, we need to fx it, bottom line!!!

Hope this helps!!

I work at a GM dealership, I ran your vin and it is not blocked or branded!!! You are alright!! The only time when you might run into trouble is if something major happens to the truck and the dealership has to get into it a lot, they might try and give you some resistance. It all depends on the dealership also, we do not have any problems with programmers, etc, if the truck is broken, we need to fx it, bottom line!!!

Hope this helps!!

Why don't you post the name of your great dealership over on truckandrvreview.com We need more dealerships like this!

Why don't you post the name of your great dealership over on truckandrvreview.com We need more dealerships like this!

The problem is if he posts the name of the dealership on the internet GM could find out and give them troubles and ruin it for everyone!! I'm sure they are lurking in the darkness here and other places as well!!

the dealership i go to knows the guy i use for my parts good and sends people to him for work the last time my truck was in there most of the service guys we saying nothing but good things and didn't even care that i had a programmer on there even told me to make sure it is disconnected so they don't ruin it

there is some act, i cannot remember the actual name that clarifies this issue.


the dealer and GM have to prove, beyond a shadow of a doubt that it was the aftermarket piece that caused the defective problem

Jut remember that typically when a dealer installs it THEY will take care of you if there is a problem. In this case I don't see other dealers taking care of you. I had a lifted truck at the dealer I purchased it from and they told me if I had any issues there would be no problem. Made me feel all warm and fuzzy until the driveshaft fell out in New Mexico and that Dealer said it was the lifts fault, which I can honestly say it wasn't!

Made me feel all warm and fuzzy until the driveshaft fell out in New Mexico and that Dealer said it was the lifts fault, which I can honestly say it wasn't!


i see that all the time... trucks get lifted and use the wrong blocks and the driveline is barely in there. Until you go over a bump......

there is some act, i cannot remember the actual name that clarifies this issue.


the dealer and GM have to prove, beyond a shadow of a doubt that it was the aftermarket piece that caused the defective problem

The draw back to the Magnuson-Moss Act is that even though it protects us, we still have to pay to use it.

GM simply refuses the repair. Now you as the consumer have to hire a lawyer and fight for your rights. The good thing is that if you win you are normally reimbursed for the expenses.

The draw back to the Magnuson-Moss Act is that even though it protects us, we still have to pay to use it.

GM simply refuses the repair. Now you as the consumer have to hire a lawyer and fight for your rights. The good thing is that if you win you are normally reimbursed for the expenses.


just to be a d1ck, I would hire the most expensive lawyer...make him/her take me to dinner all the time for "meetings" ):h to discuss the case.....run up all the expenses I can, then, sock it to them in the end....


think they will learn to not deny the claim in the first place.....probably not:(

Check this link out, great resource to give you a little ammo should you need to fight a dealership:

http://www.sema.org/main/semaorghome.aspx?ID=50096

I think it is retarded to rely on some law that was designed to protect your warranty for direct replacment parts to pay for your mistake!! I think this is a no brainer!! You modify your engine horsepower from GM's specs they should void the warranty on the engine!! You play you pay!! I am all for playing but I am willing to pay if I get caught!!!!

I think it is retarded to rely on some law that was designed to protect your warranty for direct replacment parts to pay for your mistake!! I think this is a no brainer!! You modify your engine horsepower from GM's specs they should void the warranty on the engine!! You play you pay!! I am all for playing but I am willing to pay if I get caught!!!!But would you pay even if you DIDN'T get caught?:rolleyes:

The problem lies in determining WHAT caused it. Just because the guy had a chip does not mean it caused it. GM and others like to use aftermarket stuff as a scape goat. My philosophy is if I "caused" it by the mods then I will pay.:)

I actually just come from my dealer for t-case issue. First off before I took it in I de-programmed it, but for some reason it stayed programmed. I dont know if any of you have heard of this before but it stayed tuned. I installed the program on a cummins after that. Anyway. I took it in and the mechanic drove it and come back and said wow does that thing ever move. He instantly fell in love with it. So he knew it was programmed or somthing was up. So I asked him about the issues with programs and warrenty. And he told me that if I come to him for my GM repairs I can do whatever the hell I want to the truck and he'll make sure that warrenty will cover it up to 100 000 miles.

But would you pay even if you DIDN'T get caught?:rolleyes:

The way I look at it ! If they warranty it that's great if they don't oh well its my fault anyway if it is engine related! I am not going to go out of my way to hide the fact that I've modified my truck!! I don't have a warranty so it doesn't much matter anymore for me!! But if my junk injectors fail I will try to get them replaced as they are prone to fail no matter what you do!!

The problem lies in determining WHAT caused it. Just because the guy had a chip does not mean it caused it. GM and others like to use aftermarket stuff as a scape goat. My philosophy is if I "caused" it by the mods then I will pay.:):exactly: I agree with you completely. The mere fact that the truck is "chipped" doesn't mean that it caused all failures, but if it the chip was the cause, (example: limping a stock tranny), I would have no problem paying for my own screw-up. Most of us can generally figure out where that line is.

i see that all the time... trucks get lifted and use the wrong blocks and the driveline is barely in there. Until you go over a bump......


That is the funny part even though it was a Ford. They went to Zerkless U joints and they didn't grease the U-joint at the plant! I have the drive shaft to prove it..... 2 years later..... It just got too hot and the U joint let go. At that point it would have been nice to not have the lift even thought it wasn't my fault:D .

I think it is retarded to rely on some law that was designed to protect your warranty for direct replacment parts to pay for your mistake!! I think this is a no brainer!! You modify your engine horsepower from GM's specs they should void the warranty on the engine!! You play you pay!! I am all for playing but I am willing to pay if I get caught!!!!
If its your mistake, this "retarded" law isn't applicable, as it only covers OEM's trying to void warranty just for the fact aftermarket stuff is installed, not failures caused by those parts. If your LB7 injectors fail, should the presence of a mild tuner make you liable? Everybody knows there are issues there, but that didn't stop dealerships from trying to get out of covering the repairs. That's the purpose of the law - making the OEM accountable.

If your LB7 injectors fail, should the presence of a mild tuner make you liable? Everybody knows there are issues there, but that didn't stop dealerships from trying to get out of covering the repairs. That's the purpose of the law - making the OEM accountable.

Technically the presence of a tuner should void the warranty even thought injectors are a known defect because a tuner increases fuel to more than the manufacturer(GM) designed for which would make the injector fail earlier than it would have if the tuner wasn't present. So say the injector fail this week with a tuner! It wouldn't matter if the injector would of failed next week without the tuner! The tuner still shorten the life!!

Now if your waterpump, alternator, power steering pump, or other random accessories break they should be covered cause they are not effected buy horsepower changes!!

Technically the presence of a tuner should void the warranty even thought injectors are a known defect because a tuner increases fuel to more than the manufacturer(GM) designed for which in theory would make the injector fail earlier than it would have if the tuner wasn't present. So say the injector fail this week with a tuner! It wouldn't matter if the injector would of failed next week without the tuner! The tuner still shorten the life!!

Now if your waterpump, alternator, power steering pump, or other random accessories break they should be covered cause they are not effected buy horsepower changes!!
Impossible to say for sure it wouldn't have failed at the exact same time or earlier. The logic makes sense, but I'm sure there are plenty of bone stock trucks w/ the same failures at similar or even less mileage that throw the argument into questionable light.

A dealer fully voiding a warranty does also encompass those waterpump, alternator, etc. failures, as they'll refuse to cover them in the future

When i blew my truck up with my ppe hot + 2 they warrenty it because i took it out and cleared the dtcs but the second time i blew it up they caught me and i had to pay 15,000 to get a new motor but the second time was the dealerships problem the first time i gernated my turbo so i took it in they but a new motor in it then they fired it up and there was fuel in my intake they didnt clean all that up so it ran away on them so if u get the ppe hot +2 dont run it on 3 or 4 unless u got a turbo to handle it

When i blew my truck up with my ppe hot + 2 they warrenty it because i took it out and cleared the dtcs but the second time i blew it up they caught me and i had to pay 15,000 to get a new motor but the second time was the dealerships problem the first time i gernated my turbo so i took it in they but a new motor in it then they fired it up and there was fuel in my intake they didnt clean all that up so it ran away on them so if u get the ppe hot +2 dont run it on 3 or 4 unless u got a turbo to handle it


Anyone want to play "Spot the comma"? Theres one in there somewhere. ):h

Just razzing you...Welcome to the site. Wow, 2 motors, or a turbo then a motor?

ovrtrn, they would deny warranty on water pump; due to increased BTU's from tuner, and alternator; due to increased electrical load from tuner or aftermarket stereo. they will try and deny everything/anything, even if they have large repair/replacement on a component like injectors being performed. you have to take responsibility when it's your fault, but need to be informed consumer also.